Hyperion Materials & Technologies

Role Description The Inside Representative drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This position is remote in the US - the incumbent must be based in the Mountain or Pacific time zone. - Manage relationships with approximately 150 existing and potential Hyperion customers. - Contact customers via email and phone call to drive sales. - Identify opportunities to grow revenue and profitability. - Analyze prior product sales to customers and identify opportunities. - Collaborate with sales manager to develop a sales strategy. - Develop product knowledge to share with customers and respond to their questions. - Collaborate with segment manager on pricing and terms. - Close the sale and follow up on payments. - Ensure customers pay in a timely manner and make follow-up calls regarding payments. - Develop pre-call planners, write summary reports, and enter in CRM. - Utilize CRM for customer communication and follow up. - Serve as liaison between customer and field sales reps. - Coordinate onsite visits or consultations with field sales when needed. - Collaborate with customer service to ensure customer orders have been entered. - Respond to concerns raised by customers about delivery times and invoicing. - Follow up with customers and escalate issues internally as needed. - Follow up with customers to ensure their satisfaction with Hyperion products and services. - Achieve or exceed monthly sales quotas. - Attend sales meetings to understand company strategies and provide insight. Qualifications - High school diploma required; College degree preferred. - 4-6 years of experience in technical sales in a manufacturing business to business environment. - Experience in Microsoft Dynamics or similar system a plus. - Ability to navigate a complex organization and execute across multiple functions. - Self-Starter and highly motivated. - Strong communication (written and verbal), interpersonal, and organizational skills. - Experience with CRM and industrial business-to-business products. - Proven professionalism with the ability to use discretion and sound business judgment. - Proficiency with Microsoft Office: Outlook, Word, PowerPoint, and Excel. - High attention to detail required. - Ability to work in a fast-paced environment. - Travel - 4 times per year for internal meetings.

Role Description The Business Development Manager is responsible for developing new business opportunities within selected end markets where advanced materials, precision finishing, and application engineering capabilities support differentiated customer solutions. The role focuses on: - Identifying potential applications - Developing customer relationships - Evaluating commercial opportunities - Supporting the conversion of opportunities into sustainable revenue streams This position works across commercial, engineering, manufacturing, and operations functions to align customer requirements with internal capabilities and commercialization plans. The role includes responsibility for: - Market analysis - Customer engagement - Opportunity development - Cross-functional coordination related to new business growth initiatives Activities may include: - Customer visits - Manufacturing site engagement - Market mapping - Commercial planning - Support of new product or application introductions This is a remote position based in the Eastern or Central US time zone. Qualifications - Bachelor’s degree in engineering, materials science, manufacturing, or a related technical discipline - Minimum of five years of experience in business development, technical sales, product management, market development, strategic account management, application engineering, or related commercial-technical roles - Experience supporting the development of new customers, applications, or markets from initial opportunity identification through commercialization - Ability to understand technical applications and communicate material, manufacturing, and finishing capabilities in relation to customer requirements - Experience working with engineering, sourcing, operations, and product management stakeholders within customer organizations - Familiarity with precision finishing or manufacturing processes such as grinding, lapping, polishing, EDM, micro-machining, brazing, shrink fitting, assembly, or inspection - Experience with long-cycle technical sales processes, qualification-driven industries, design-in programs, or prototype-to-production commercialization activities - Ability to travel globally to customer sites, manufacturing facilities, trade shows, and industry events as required Requirements - Ability to perform each essential duty satisfactorily - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions Company Description