Holcim

• Manage the full program lifecycle for assigned learning programs, working in close collaboration with Global L&D partners to execute on planning, content development, global implementation, and post-program evaluation. • Monitor and Track Learner Progress for assigned programs by actively following up on completion rates, participation metrics, and engagement levels, and escalating issues or providing follow-up communication as necessary. • Liaise with Internal Communications to coordinate and execute communications campaigns (e.g., launch announcements, registration reminders, and post-program follow-ups) for assigned programs, ensuring messaging aligns with global standards. • Execute rigorous program measurement and evaluation strategies (e.g., Kirkpatrick Levels 1-3) to determine the effectiveness and impact of assigned programs. • Manage external vendor and faculty relationships for assigned programs, including supporting the sourcing and contracts renewal. • Serve as a core system administrator and operational owner for the global SuccessFactors Learning Management System (LMS) and Careerhub Learning, specifically handling course catalog maintenance, content uploading, user enrollment, tracking, and compliance reporting, as delegated by the Global L&D team. • Coordinate all program logistics for global and local training events within the scope of assigned programs, executing tasks such as venue booking, material production, scheduling, and supporting faculty travel arrangements from the EBS hub. • Manage the full financial administration for assigned programs, including processing Purchase Orders (POs), handling invoice submissions, meticulously tracking expenses against budget, and supporting monthly accruals and forecasts in line with global finance policies. • Serve as a key support resource for global L&D inquiries, managing support channels to efficiently resolve administrative and system-related issues with a strong focus on service delivery. • Ensuring data integrity and consistency for assigned initiative on all our systems.