heyData

• Leadership, motivation, and development of a high-performing SDR team through regular 1:1s, training sessions, and call reviews. • Responsibility for achieving ambitious goals in pipeline generation, including SQLs and qualified meetings. • Building, managing, and continuously optimizing scalable outbound and inbound processes. • Identifying, hiring, and onboarding new SDRs in a structured way to ensure sustainable team growth. • Close collaboration with Marketing and Sales to optimize campaigns, ICPs, and messaging. • Analyzing relevant metrics to continuously improve efficiency and conversion rates. • Developing, implementing, and refining playbooks, sequences, and automations. • Active contribution to day-to-day operations through calls, outreach, and advancing opportunities. • Transparent reporting and strategic alignment with the Head of Sales and founders. • Leading by example through operational excellence and active participation in pipeline generation.

• Manage client relationships and respond to inquiries about digital compliance services related to ISO 27001 • Assess existing security practices and ISMS setups, identify gaps, and define steps for achieving or maintaining ISO 27001 certification • Support risk analyses, develop policies, and fulfill documentation requirements according to ISO 27001 • Stay up to date on developments in ISO standards and contribute to our platform and knowledge base

• Lead, scale and inspire the Account Management team • Develop strategies and KPIs for Account Management • Responsible for renewals as well as upsell and cross-sell opportunities • Manage and develop strategically important customers as an equal partner • Design the customer journey after closing • Optimize various processes • Convey customer needs and feedback to product and development teams

• Proactively build and maintain customer relationships via phone calls and email campaigns • Identify and qualify potential customers through targeted research and analysis • Support the development and implementation of sales strategies, including identifying new sales channels and opportunities • Actively participate in marketing and sales activities to increase heyData's brand awareness and engage potential customers • Collaborate closely with our Sales team to maximize lead generation and optimize the sales process • Continuously monitor and report on sales activities and identify areas for improvement to increase efficiency and success