Healix Infusion Therapy, LLC

Role Description Healix Infusion Therapy, LLC is currently seeking a qualified remote full-time Cash Application Specialist to join our corporate business office and Business Office Team. Currently, the position is a remote work arrangement and qualified candidates must have access to home internet and a dedicated work space free from distractions. Team members must have excellent communication skills and be able to professionally interact with patients, clients, and colleagues. Essential Duties and Responsibilities - Handle and record all forms of customer and insurance payments, including lockbox, manual and ACH payments. - Engage with Collections and Accounting to address payment-related issues. - Maintain comprehensive documentation of all transactions and payment applications. - Support in month-end closing activities and account reconciliation. - Apply credit memos and resolve unapplied cash receipts. - Execute customer refunds in line with established procedures. - Create Ad hoc reports as needed, distributing them to requesting party. - Aid in special projects as needed. - Other duties as assigned. Core Duties and Responsibilities - Interacts professionally with clients and fellow employees. - Cooperates with team members to accomplish departmental goals. - Accepts and incorporates changes or innovative ideas into daily work. - Provides service in a responsive, timely and accurate manner to both clients and fellow employees. - Understands and adheres to policies and procedures. - Arrives to work as scheduled and notifies supervisors in a timely manner of any absences. - Recognizes priorities and acts; makes productive use of time. - Strives to resolve problems and conflicts on his/her own initiative. - Attempts to create new ideas or new procedures working as part of a group or individually. - Complies with HIPAA in using and disclosing protected health information. - Ability to remain focused, productive, and available during company business hours while working remotely. - Maintain and adhere to productivity standards by providing updates of daily tasks completed to management. Qualifications - Minimum of two years of related experience in a medical or business office environment. - Proficiency in Accounts Receivable (AR), as the role requires frequent interaction with this aspect of finance. - Understanding of medical insurance and State/Federal Healthcare laws/guidelines. - Reliable team player with commitment to internal and external customer service. - Excellent analytical, organizational and time management skills required. - Ability to learn quickly, work with minimal supervision and manage shifting priorities. - Strong verbal and written communication skills. - Proficiency in Microsoft Excel. Education and/or Experience - Four-year college degree preferred. - Proficiency in Cash Applications and Automated Clearing House (ACH) transactions preferred. Company Description Healix is the nation’s leader in providing physician office-based infusion services. Focused on patient and physician peace of mind for 35 years, we offer unparalleled capabilities for optimal patient care, comfort, compliance, and clinical outcomes in an outpatient setting. At Healix, we manage Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Our company is headquartered in Sugar Land, Texas, a suburb of Houston, where we have helped establish and manage hundreds of infusion centers nationwide. We use our clinical and business expertise to provide integrated solutions to improve all aspects of the infusion program, all while delivering peace of mind to our clients and their patients. Studies show that the physician office infusion center setting provides significant site of care benefits for patients, communities, and payors, including superior clinical outcomes and lower cost of care. Overall patient satisfaction at Healix-managed infusion centers soars, with 98% of patients rating their care as excellent. Our physician clients rely on Healix to handle all facets of infusion center operations, including drug purchasing, revenue cycle management, managed care programs, and clinical staffing. As Healix continues to leverage unique industry expertise in management and service markets, we are dedicated to maintaining focus on patient and physician peace of mind.

Role Description Healix Infusion Therapy, LLC. is seeking a full-time Inside Sales Specialist to join our Sales team! Schedule: Monday - Friday; 8:30 am - 5:30 pm. This does not include travel requirements. Please note the candidate does NOT need to be located in the greater Houston area. This is an ideal opportunity for early‑career sales professionals who are passionate about healthcare, eager to learn a complex service model, and motivated to grow into outside sales and future sales leadership positions. Essential Duties and Responsibilities - Sales Development & Lead Generation - Conduct outbound calling, email outreach, and virtual meetings to engage physician practices, specialty clinics, and referral sources. - Qualify inbound and outbound leads to support the outside sales team’s pipeline. - Schedule introductory meetings, product/service overviews, and discovery calls for Regional & National Sales Executives. - Maintain consistent activity metrics aligned with Healix’s sales process. - Client Education & Value Messaging - Communicate Healix’s infusion therapy management model, including clinical benefits, operational efficiencies, and financial advantages for physician practices. - Articulate the value of in‑office infusion centers, including improved patient outcomes, lower cost of care, and enhanced patient satisfaction. - Support virtual presentations and webinars for prospective clients. - Collaboration with Outside Sales & Marketing - Partner closely with Regional & National Sales Executives to align outreach efforts with territory strategies. - Provide timely updates on lead status, prospect feedback, and competitive insights. - Collaborate with marketing on targeted campaigns, messaging, and follow‑up strategies. - Sales Leadership Development Program - Participate in structured training to build knowledge of: - Infusion therapy clinical concepts - Healix’s operational and financial model - Healthcare reimbursement and managed care programs - Sales negotiation, presentation, and consultative selling - Demonstrate mastery of inside sales competencies to progress into outside sales roles. - CRM & Reporting - Maintain accurate records of all outreach, interactions, and pipeline activity in the CRM (Salesforce). - Prepare weekly reports on lead generation, conversion metrics, and sales activity. Core Duties and Responsibilities - Communicates with clients and fellow employees through written and verbal forms, clearly and timely. - Interacts professionally with clients and fellow employees. - Cooperates with team members to accomplish departmental goals. - Accepts and incorporates changes or new ideas into daily work. - Provides service in a responsive, timely, and accurate manner to both clients and fellow employees. - Understands and adheres to policies and procedures. - Arrives at work as scheduled and notifies supervisors in a timely manner of any absences. - Recognizes priorities and takes action; makes productive use of time. - Strives to resolve problems and conflicts on his/her own initiative. - Attempts to create new ideas or new procedures working as part of a group or individually. - As a part of your job, you will receive protected health information. It is your duty to comply with HIPAA in using and disclosing that protected health information. Qualifications - Bachelor’s degree (Business, Healthcare Administration, Life Sciences, or related field). - 1–3 years of sales experience (inside sales, business development, or customer‑facing roles). - Strong interest in healthcare, clinical services, or medical practice operations. - Excellent communication skills—phone, email, and virtual presentation. - High motivation, resilience, and ability to thrive in a metrics‑driven environment. Requirements - Experience selling into healthcare practices, hospitals, or medical services (preferred). - Familiarity with reimbursement models, specialty pharmaceuticals, or infusion therapy (preferred). - Demonstrated progression in previous roles or participation in leadership‑oriented programs (preferred). Benefits - Consultative mindset with the ability to explain complex clinical and financial concepts. - Strong relationship‑building skills and professional presence. - Curiosity and willingness to learn the infusion therapy landscape. - Drive to advance into outside sales and leadership roles. Company Description Healix is the nation’s leader in providing physician office-based infusion services. Focused on patient and physician peace of mind for 35 years, we offer unparalleled capabilities for optimal patient care, comfort, compliance, and clinical outcomes in an outpatient setting. At Healix, we manage Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Our company is headquartered in Sugar Land, Texas, a suburb of Houston, where we have helped establish and manage hundreds of infusion centers nationwide. Studies show that the physician office infusion center setting provides significant site of care benefits for patients, communities, and payors, including superior clinical outcomes and lower cost of care. Overall patient satisfaction at Healix-managed infusion centers soars, with 98% of patients rating their care as excellent.

Job DetailsJob Location: Sugar Land, TX 77479Healix Infusion Therapy, LLC is currently seeking a qualified remote full-time Billing Specialist III to join our corporate business office and Business Office Team. Currently, the position is a remote work arrangement and qualified candidates must have access to home internet and a dedicated work space free from distractions. Team members must have excellent communication skills and be able to professionally interact with patients, clients, and colleagues. DESCRIPTION: Produce claims to payer specifications on an ongoing basis by performing the following duties. I. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Responsible for data entry or processing billing charges on assigned sites on a timely basis. Review and audit charges to ensure proper Healix billing guidelines are applied and adhered to. Performs high volume processing of billing batches accurately. Special billing projects are completed accurately and in a timely manner. Discrepancies are researched thoroughly and corrected to ensure Healix’s policies and procedures are followed. Special billing requests are reviewed and implemented. Any violation of existing billing guidelines is reported to management. Work list items are reviewed, researched against billing guidelines and completed timely. Tracks un-billable charges or claims in accordance with Healix policies and procedures and notifies management. Reviews rejected transmissions for needed corrections in a timely manner. Other Duties as Assigned II. CORE DUTIES AND RESPONSIBILITIES: Include the following basic performance factors all Healix, Inc. employees are expected to meet. Communicates with clients and fellow employees through written and verbal forms, clearly and timely. Interacts professionally with clients and fellow employees. Cooperates with team members to accomplish departmental goals. Accepts and incorporates changes or new ideas into daily work. Provides service in a responsive, timely and accurate manner to both clients and fellow employees. Understands and adheres to policies and procedures. Arrives at work as scheduled and notifies supervisors in a timely manner of any absences. Recognizes priorities and takes action; makes productive use of time. Strives to resolve problems and conflicts on his/her own initiative. Attempts to create new ideas or new procedures working as part of a group or individually. As a part of your job you will receive protected health information. It is your duty to comply with HIPAA in using and disclosing that protected health information. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Four year college education; or two years in Healix Billing Specialist position; or six years of related experience; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS This job does not require any certificates, licenses, or registrations. OTHER SKILLS AND ABILITIES To perform this job successfully, an individual must have personal computer experience. IV. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: Frequently talk or hear. Regularly sit and use hands to finger, handle, or feel. Occasionally walk, and reach with hands and arms Occasionally lift and/or move up to 10 pounds.

Job DetailsJob Location: Sugar Land, TX 77479Healix Infusion Therapy, LLC is currently seeking a qualified remote full-time Reimbursement Specialist II to join our corporate business office and Business Office Team. Currently, the position is a remote work arrangement and qualified candidates must have access to home internet and a dedicated work space free from distractions. Team members must have excellent communication skills and be able to professionally interact with patients, clients, and colleagues. DESCRIPTION: Conducts the evaluation, follow-up and resolution of accounts receivables. I. ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned. Reviews aging reports with management to prioritize aged and high dollar claim resolution. Analyze, identify and communicate trends from aging report that indicate non-payment or slow reimbursement associated with specific payors, therapies, patient accounts and/or clients Receives, investigates and responds to inquiries from payors Responsible for the follow-up of designated accounts. Follow up on denied and short paid claims and payment errors and make applicable corrections for proper adjudication and reimbursement Prepare and submit appeals to overturn payor denials Proactively seeks resolution to billing issues that may arise and communicate findings management and billing team Review claim EOBs and correspondence to resolve denials of non-paid claims Create Ad hoc reports as needed and distributing to requesting party Special Projects as assigned Other duties as assigned II. CORE DUTIES AND RESPONSIBILITIES: Include the following basic performance factors all Healix, Inc. employees are expected to meet. Interacts professionally with clients and fellow employees. Cooperates with team members to accomplish departmental goals. Accepts and incorporates changes or new ideas into daily work. Provides service in a responsive, timely and accurate manner to both clients and fellow employees. Understands and adheres to policies and procedures. Arrives to work as scheduled and notifies supervisors in a timely manner of any absences. Recognizes priorities and acts; makes productive use of time. Strives to resolve problems and conflicts on his/her own initiative. Attempts to create new ideas or new procedures working as part of a group or individually. As a part of your job, you will receive protected health information. It is your duty to comply with HIPAA in using and disclosing that protected health information. Ability to remain focused, productive and available during company business hours while working remotely. Maintain and adhere to productivity standards by providing updates of daily tasks completed to management QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Four-year college degree preferred. Two to three years in electronic claims submission and medical collections. Proficiency in MS Excel. Experience with Epic Systems & Infusion billing and collections strongly preferred. CERTIFICATES, LICENSES, REGISTRATIONS This job does not require any certificates, licenses, or registrations. OTHER SKILLS AND ABILITIES To perform this job successfully, an individual must be able to type at least 40 wpm and have personal computer experience. IV. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.