Healf

Role Description Healf is Europe's fastest-growing company. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Key Responsibilities - POAO & Animal-Derived Products - Assess new and existing SKUs to determine their POAO risk category under UK and EU import regulations, and identify the corresponding documentation and border control requirements. - Manage Export Health Certificate (EHC) acquisition across our US brand portfolio — coordinating with suppliers, customs agents and UK/EU authorities. - Proactively contact international suppliers to obtain and maintain facility registrations and all required import documentation, chasing outstanding items through to completion. - Identify documentation requirements for POAO shipments and communicate these clearly to our UK & EU customs brokers, ensuring timely action. - Monitor UK & EU regulatory requirements and flag any changes that affect import eligibility or documentation. - Organic Certification Compliance - Review new and existing SKUs to determine whether organic certification is required based on product composition, labelling claims, and current UK/EU organic import regulations. - Obtain and maintain organic certification documentation from all suppliers in line with current UK and EU organic import regulations. - Coordinate certificate of inspection (CoI) requirements for organic imports and liaise with approved control bodies. - Proactively identify gaps in organic certification coverage across the SKU portfolio and chase suppliers to close them. - Compliance Tracker Ownership - Own and maintain Healf's trade compliance tracker end-to-end — covering EHC status, POAO risk classifications, facility registrations, organic certification status, expiry dates, and renewal timelines. - Ensure records are kept audit-ready and that upcoming renewals or expirations are flagged well in advance. - Assist with commodity code classification research for new products, supporting the Trade Compliance Manager. Qualifications - Solid hands-on experience in UK and/or EU customs or trade compliance (commodity classification, import documentation, broker liaison). - Coachable and eager to learn all areas of trade compliance. - Strong attention to detail, and able to manage multiple documentation workflows at once. - Proactive, positive attitude with genuine ownership of their work. - Confident communicating directly with suppliers and external authorities in writing. - Able to interpret regulatory requirements and apply them to specific products and SKUs. - Comfortable working independently and remotely, with regular structured check-ins. - Excellent written English. Requirements - Familiarity with POAO import regulations, EHC processes, or food/supplement importing. - Experience with organic certification requirements (UK/EU). - Background in food, supplements, or animal-derived product imports. - Familiarity with systems such as VEHCS, TRACES, or HMRC import tools. - Experience with US suppliers or USDA/APHIS documentation. Benefits - Competitive and meaningful compensation package for the right person. - Full ownership and a genuine commitment to give this chapter everything you have. - Investment in your growth, your wellbeing, and the defining skills of the next decade. - Opportunity to shape the outcome of the fastest-growing company in Europe.