Hawk Ridge Systems

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Be part of the tremendous growth opportunity in design and manufacturing solutions by joining the Customer Experience team at Hawk Ridge Systems. As an industry leader for SOLIDWORKS and the Dassault Systèmes 3DEXPERIENCE platform, we are seeking a highly organized and customer-focused Project Coordinator who thrives in a fast-paced, collaborative environment. In this remote role, you will act as a key post-sales partner, ensuring engineering service projects move forward smoothly and efficiently from kickoff through completion. You will: - Monitor the daily progress of active engineering service projects - Provide detailed and timely updates to Project Managers and key stakeholders - Coordinate project logistics, timelines, and documentation - Plan, schedule, and facilitate meetings, as well as distribute meeting minutes and action items - Ensure projects adhere to established frameworks and documentation standards - Support seamless handoff of post-sales project details to Implementation teams - Maintain accurate project records and administrative documentation - Provide administrative and operational support to the Enterprise Solutions team - Deliver exceptional customer communication throughout the project lifecycle Your superb organizational and proactive follow-through skills, coupled with your commitment to delivering an exceptional customer experience, will be central to your success in this role. Qualifications - 3–5 years of experience as Project Coordinator, Project Manager, or equivalent role - Exceptional verbal, written, and presentation skills with strong interpersonal abilities - Strong customer service orientation with a proactive, problem-solving mindset - Excellent organizational, multitasking, and time management skills with the ability to thrive in dynamic, collaborative environments - Ability to work effectively both independently and as part of a team - Ability to multi-task in a fast-paced environment - Proficiency in Microsoft Office (Excel, Outlook, Word) and the ability to quickly learn new systems - High school diploma or equivalent required; BA or BS degree in a related field preferred (or equivalent combination of education and experience) Benefits - Competitive Compensation Plan - Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives - 401(k) plan with Company Match - Exceptional Time-Off Benefits, including Vacation, Paid Sick time and Holidays, your Birthday off, and an Impact & Inclusion day off of your choice - Paid Parental Leave and Community Service days off - Outstanding Training, Onboarding, Mentoring, and Coaching - Amazing growth opportunities with unlimited potential for Career Development - Work at a fun, successful, growing 25+ year-old company with a team-focused culture - Work/Life Balance with flexibility to succeed in a dynamic environment Company Description Hawk Ridge Systems is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Be part of the tremendous growth opportunity in design and manufacturing solutions by joining the Customer Success team at Hawk Ridge Systems. As an industry leader for SOLIDWORKS and the Dassault Systèmes 3DEXPERIENCE platform, we are seeking a driven and customer-focused Customer Enablement Specialist who thrives on activation, engagement, and delivering measurable customer outcomes. - Drive SaaS activation, engagement, and adoption for assigned subscription customers - Partner with Account Managers to increase value realization, communication, and customer satisfaction - Set up and lead onboarding meetings to facilitate activation and product adoption - Manage activation and sales pipelines while forecasting weekly progress - Track monthly, quarterly, and annual quotas and team metrics within CRM systems - Respond to customers in a timely and professional manner - Provide non-technical customer support and conduct HRS benefit discussions - Support adoption of 3DEXPERIENCE, SolidProfessor, and A3D voucher programs - Collaborate cross-functionally with Sales, Customer Success, and internal teams to deliver exceptional service - Maintain accurate CRM documentation and activity logging - Assist in achieving departmental quotas and goals - Provide coverage and support for team members when needed - Demonstrate efficiency in time management, calls, and activation strategy execution Qualifications - 2+ years of B2B technical sales or customer-facing experience - Must be willing to work 8am - 5pm Central or Pacific Time Zone - Proven track record of meeting or exceeding sales or activation targets - Professional, assertive, and persuasive communication skills and the ability to build relationships across all levels - Ability to forecast sales goals and SaaS activations using analytics - Strategic thinking and planning skills aligned with customer success initiatives - Self-starter who takes initiative and executes tasks without constant supervision - Strong organizational, time management, and multitasking skills - Ability to understand and clearly articulate product value across industries and verticals - Outstanding problem-solving skills and the ability to navigate conflict - Ability to remain focused and professional while solving complex customer issues - Strong computer proficiency, including CRM systems, Microsoft Office, and digital communication tools - College degree preferred but not required Benefits - Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and wellness initiatives - Competitive Compensation Plan - 401(k) plan with Company Match - Exceptional Time-Off Benefits, including Vacation, Paid Sick Time and Holidays, your Birthday off, an Impact & Inclusion Day of your choice, as well as Paid Parental Leave and Community Service days off - Outstanding Training, Onboarding, Mentoring, and Coaching - Amazing growth opportunities with unlimited potential for Career Development - Work at a fun, successful, growing 25+ year-old company with a team-focused culture - Work/Life Balance with flexibility to succeed in a dynamic environment

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Exciting Product Sales Specialist opportunity with leading 3D design & manufacturing solutions provider, Hawk Ridge Systems! (This position requires up to 20% travel to support customer and business needs) Be part of the tremendous growth opportunity in design and manufacturing solutions by joining the successful Software Sales team at Hawk Ridge Systems. As an industry leader for SOLIDWORKS and the Dassault Systèmes 3DEXPERIENCE platform, we are seeking a driven and customer-focused Product Sales Specialist who thrives on building relationships, driving revenue growth, and delivering measurable business outcomes. In this role, you will own or share responsibility for company-wide quotas tied to designated products or portfolios. You will manage the full sales lifecycle — from prospecting and qualification through quoting, closing, and post-sale expansion — while collaborating cross-functionally with internal teams, partners, and leadership to maximize market penetration and customer success. If you love exceeding goals, building strong customer partnerships, and contributing to a high-performance sales culture, this is an exceptional opportunity to grow your career. Our culture is driven by our core values: - Being People Centric by caring about our team members, customers, and community; - Driving Excellence for ourselves and our customers; - Staying Stragile by seizing opportunities and challenges while adapting quickly. If these values are ingrained in your soul and you aspire to work at a fun, empowering, and successful company, this is a fantastic opportunity to take the next step in your sales career! Qualifications - 5+ years of technical B2B sales experience - Experience selling multi-product or solution-based portfolios - Experience with CAM system (such as CAMWorks, MasterCAM, SolidCAM, etc.) - Approximately 20% travel (including air travel) is required for this role - Proven history of meeting or exceeding quota - Strong commercial and sales acumen with the ability to map customer business drivers to solutions - Excellent communication skills with the ability to build trust across technical and non-technical stakeholders - Strong organizational, discovery, forecasting, pipeline management skills, and procedural diligence - Ability to manage multiple deals and competing priorities in a fast-paced, entrepreneurial environment - Autonomous, detail-oriented, and self-driven team player with a strong work ethic who thrives while prioritizing and multitasking - High school diploma or equivalent Requirements - Driving revenue growth by exceeding assigned sales quotas for designated products or portfolios - Owning and sharing responsibility for product-specific revenue targets and financial goals - Generating and maintaining a healthy sales pipeline of at least 2.5x monthly targets - Managing the full sales lifecycle, including prospecting, qualification, quoting, closing, and post-sale expansion - Maintaining accurate and detailed CRM documentation while adhering to opportunity workflow standards - Conducting customer meetings independently or in collaboration with technical resources - Updating revenue and unit forecasts regularly and reporting progress on key opportunities - Prospecting target industries and accounts while managing inbound leads - Collaborating cross-functionally with Sales, Marketing, Customer Success, and technical teams to maximize opportunity success - Maintaining required partner certifications as directed by Sales Leadership - Clearly and confidently articulating product value, ROI, and competitive differentiators Benefits - Competitive Compensation Plan, including a Performance Compensation Plan - Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives - 401(k) plan with Company Match - Exceptional Time-Off Benefits, including Vacation, Paid Sick time and Holidays, your Birthday off, and an Impact & Inclusion day off of your choice, as well as Paid Parental Leave and Community Service days off! - Outstanding Training, Onboarding, Mentoring, and Coaching - Amazing growth opportunities provide unlimited opportunities for Career Development - Work at a fun, successful, growing 25+ year-old Company with a team-focused culture - Work/Life Balance: We give you the flexibility you need to succeed, as you’ll be able to work remotely in this role

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Be a part of the huge growth opportunity in 3D design and manufacturing solutions by joining the successful engineering team at Hawk Ridge Systems. In this exciting role, you will play a critical role in supporting customers in the Subtractive Manufacturing space. As a Senior Application Engineer for our CAM team, you will leverage deep technical expertise and a customer-centric approach to deliver comprehensive engineering services that address complex challenges and optimize performance. In this role, you will collaborate closely with sales teams and customers to provide pre-sale and post-sale support such as: - Collaborate with sales teams to provide technical expertise during pre-sales activities - Conduct highly technical software demonstrations showcasing CAM capabilities - Deliver consultative Computer Aided Manufacturing services tailored to customer requirements - Consult with customers on various software packages for specific applications and requirements - Respond to complex customer inquiries through interactive ‘Ask An Expert’ sessions - Teach a wide range of CAM training courses - Generate marketing content to support product positioning and customer education - Participate in peer mentoring sessions and collaborate cross-functionally to drive innovation - Maintain technical expertise and achieve partner certifications in primary supported products - Approximate 30% travel and onsite customer visits may be required Qualifications - Associate’s or Bachelor’s degree in Manufacturing Technology, Manufacturing Engineering, or related technical field (or equivalent hands-on machining/programming experience) - 5+ years of experience in CAM programming, CNC machining, or related technical roles - Deep technical understanding of CAM software and subtractive manufacturing workflows - Strong problem-solving skills and ability to handle complex technical challenges - Excellent communication and collaboration skills for customer-facing engagements - Ability to work independently and manage multiple priorities in a fast-paced environment Benefits - Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives - Competitive Compensation Plan - 401(k) plan with Company Match - Exceptional Time-Off Benefits, including Vacation, Paid Sick time, Holidays, your Birthday off, and an Impact & Inclusion day off of your choice, as well as Paid Parental Leave and Community Service days off! - Outstanding Training, Onboarding, Mentoring, and Coaching - Amazing growth opportunities provide unlimited opportunities for Career Development - Work at a fun, successful, growing 25+ year-old Company with a team-focused culture - Work/Life Balance: Flexibility to succeed in a remote environment