Hamilton Beach Brands, Inc.

Role Description Hamilton Beach Brands, Inc. has an opening for a Key Account Manager Wholesale - Mty. This position will be remote in Monterrey. The Key Account Manager Wholesale - Mty will be responsible for maximizing sales and profitability nationwide, developing new customers and maintaining existing ones, increasing product distribution across categories. - Maximize sales and profitability with their assigned accounts. - Direct involvement with senior client levels where necessary and appropriate. - Developing, managing and maintaining Hamilton Beach relationships with an assignment of existing and potential multi-national chains to meet sales and profit objectives. - Leading the development of process and product solutions for these customers. - Leading short and long-term strategic planning for these customers. - Strong knowledge managing assigned customer across regions (nationwide). - Multifunctional Project Management with other areas such as Finance, Marketing, Logistics, etc. Qualifications - 7+ years managing local and national accounts, Wholesale (FMCG, SKA or Electronics). - Degree in business or similar. - Fluent in English. - Finance and P&L knowledgeable. - Strong computer skills to include Excel and PowerPoint. - Forecast management. Requirements - Licenciatura / licenciatura y un mínimo de siete años de experiencia en ventas y / o marketing (la experiencia en pequeños electrodomésticos de cocina será considerada como ventaja adicional). - Habilidades demostradas para aprender conceptos técnicamente complejos y poder comunicarse y resolver problemas con los clientes uno a uno. - Habilidades avanzadas de venta, negociación y presentación junto con una comprensión de la gestión de la cadena de suministro global. - La capacidad de construir relaciones sólidas con los clientes. - La capacidad de gestionar los aspectos presupuestarios y financieros del puesto. - Fuertes habilidades informáticas incluyendo Excel y PowerPoint. - Gestión de forecast. - Bilingüe (español - inglés).

Title: Bilingual Customer Service Representative (French Speaking) Location: Southern Pines United States Full Time Job Description: Bilingual Customer Service Representative - French Speaking - Southern Pines, North Carolina At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k), paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, a quarterly subsidy to help cover the costs associated with staying fit, the ability to purchase our products at a discounted cost, employee recognition, team building activities, and a casual dress code just to name a few of the advantages of working for this dynamic company. We are seeking qualified, bilingual candidates for the position of Consumer Affairs Representative I (French) at our Southern Pines, NC and Richmond, Virginia facilities. This is a hybrid, salaried, overtime-eligible role with a standard schedule of Monday through Friday, 8:00 a.m. - 5:00 p.m. Employees work remotely on Mondays and Fridays, with in-office days Tuesday through Thursday. As the first point of contact for our customers, this position plays a critical role in delivering exceptional service, resolving inquiries, and representing our brand with professionalism and care. Compensation Structure This role includes a structured step-increase program designed to support development and reward performance: - Starting Salary: $39,000 annually - Scheduled Pay Increases: At 3 months, 6 months, and 12 months, based on performance and tenure We are looking for individuals who are customer-focused, detail-oriented, and motivated to grow within a collaborative and supportive team environment. Responsibilities of the position include: - Answer, process and document incoming phone calls, e-mails and letters from retail consumers in a fast-paced call center environment. - May cross train on specialty brands to answer consumer phone calls and respond to e-mails, which may entail offering white glove customer service. Requirements of the position include: - High School diploma or equivalent - Six months of customer service experience - Excellent verbal and written communication skills - Computer skills with experience in data entry, e-mail, and the Internet across multiple systems - The ability to work well in a fast-paced team environment Our employees enjoy working in a tobacco-free and drug-free environment. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.

Title: Paid Media Manager- Retail Media & Search Location: Glen Allen United States Regular Full-Time Job Description: Hamilton Beach Brands is a leading designer, marketer, and distributor of innovative household and commercial appliances trusted by consumers around the world. Founded in 1910 and headquartered in Glen Allen, Virginia, we develop and market a broad portfolio of products under well-known brands including Hamilton Beach, Weston, Lotus, and Hamilton Beach Professional. In recognition of our long-standing commitment to quality and integrity, Hamilton Beach Brands was ranked #6 on Newsweek's 2025 list of America's Most Trustworthy Companies in the Appliances & Electronics category. For more than a century, our products have helped simplify everyday life - from preparing meals and beverages at home to supporting foodservice professionals in restaurants, hotels, and commercial kitchens. Our culture is guided by a shared set of values that shape how we work and make decisions every day: Customer Obsession, People, Good Thinking, Ethics, Passion for Quality, Embrace Change, Teamwork, and commitment to Our Environment and Community. At Hamilton Beach Brands, we look for people who are collaborative, curious, and motivated to make meaningful impact. About the Role The Paid Media Manager - Retail Media & Search is responsible for the strategy, execution, and performance optimization of Hamilton Beach Brands' paid search and retail media advertising programs. This role drives measurable revenue growth across key retail marketplaces through data-driven campaign management, strategic media investment decisions, and continuous optimization of digital advertising performance. This position is the subject matter expert for paid media performance across key retail media networks - including Walmart Connect and Target Roundel - as well as Google Ads platforms. Working closely with Retail Sales teams, agency partners, and internal analytics resources, the Paid Media Manager leverages campaign analytics and marketplace insights to improve conversion performance, maximize return on ad spend (ROAS), and strengthen Hamilton Beach Brands' digital shelf presence across major retail partners. This position is based in Glen Allen, Va, and will be a hybrid role. This position will report to the Consumer Digital Marketing Manager. What You'll Do - Partner with internal Retail Sales teams supporting Walmart, Target, Costco, and other retail partners to develop and implement paid media strategies aligned with retail growth initiatives. - Own the performance and optimization of paid media campaigns across Google Ads platforms (Search, Performance Max, YouTube) and retail media networks including Walmart Connect, Criteo, and Target Roundel. - Manage and optimize retail media investments across marketplace advertising platforms (e.g., Walmart Connect, Target Roundel, Criteo, etc.) to improve brand and product awareness, visibility, conversion performance, and return on ad spend. - Execute, analyze, and optimize sponsored product advertising, retargeting, and other campaign tactics on Google and retailer platforms (e.g. Walmart Connect, Target Roundel, Criteo, etc.) - Partner with Target's Roundel platform to activate and optimize retail media campaigns across onsite and offsite placements. - Oversee Google Merchant Center accounts, ensuring product feeds remain accurate, compliant, and optimized to support paid search and retail media initiatives. - Analyze campaign performance, marketplace trends, and customer behavior data to generate insights that inform campaign optimization and media investment decisions. - Establish campaign performance metrics and monitor analytics dashboards to measure advertising effectiveness, conversion performance, and marketplace growth. - Utilize analytics platforms including GA4, Google Search Console, and UTM tracking to measure campaign performance and optimize marketing investments. - Identify opportunities to improve digital shelf performance through enhancements to SEO strategy, landing page experience, and customer journey pathways. - Manage agency partners and external vendors supporting paid media execution, evaluating program performance, and ensure alignment with marketing objectives. - Present campaign performance insights, recommendations, and digital advertising best practices to marketing leadership and cross-functional stakeholders. - Support key retail promotional events (e.g., Circle Weeks, Deals for Days, Turkey 12) through campaign adjustments and performance monitoring during peak sales periods. What We're Looking For - Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience) - 4+ years of experience managing paid media campaigns, investments, and budgets across Google Ads and retail media advertising platforms. - Direct experience managing Walmart Connect campaigns (including onsite search and display) strongly preferred. - Experience executing campaigns across retail media networks such as Roundel, Criteo, or similar retail advertising platforms. - Strong background in eCommerce performance marketing with experience managing KPI-driven campaigns and campaign attribution modeling. - Proficiency with Google Analytics (GA4), Google Tag Manager, Google Search Console, UTM tracking, and Google Merchant Center. - Strong analytical mindset with the ability to interpret performance data and translate insights into campaign optimization strategies. - Excellent written and verbal communications skills with the ability to interpret and present performance insights and collaborate effectively with marketing, sales, analytics, and agency partners. - Requires the ability to remain in a stationary position (sitting or standing) for extended periods while performing computer-based work, including reviewing documents, analyzing information, and communicating with colleagues. This description reflects general physical and environmental requirements necessary to perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. What We Offer Hamilton Beach Brands offers a competitive compensation and benefits package designed to support your well-being and long-term success.  Our offerings include: - Comprehensive medical, dental, and vision coverage - Company HSA contributions - 401(k) plan with immediate vesting - Profit sharing program - Paid vacation, holidays, and a paid charitable day - Summer hours to support work-life balance - Employee discounts on Hamilton Beach products Applicants must be authorized to work for ANY employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment visa at this time. Our employees enjoy working in a tobacco-free and drug-free environment. We do not consider candidates who use tobacco products. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov. #LI-HYBRID