Group 1 Automotive, Inc.

Role Description Group 1 Automotive, Inc. is seeking to hire a Virtual F&I Concierge. This position plays a critical role in supporting retail vehicle transactions by ensuring accurate documentation, compliance, funding, and coordination between Sales, Finance, Accounting, financial institutions, and customers. The Virtual F&I Concierge serves as a key liaison between dealership Sales teams, Virtual Finance Managers, Accounting, lenders, and customers to support the successful completion of vehicle transactions. This role is responsible for reviewing, processing, and validating deal documentation while ensuring compliance with federal, state, lender, and dealership requirements. This position requires strong attention to detail, the ability to work in a fast-paced environment, and strong communication skills to resolve documentation and funding issues while supporting a positive customer experience. Responsibilities - Support the Virtual Finance process by loading deals into the queue, transitioning customers to the Virtual Finance Manager, and reinforcing products and services presented during the transaction process. - Prepare, review, and process vehicle transaction documents to ensure accuracy, completeness, funding eligibility, and compliance with dealership, lender, federal, and state requirements. - Partner with Sales, Accounting, Virtual Finance Managers, dealership leadership, and financial institutions to support timely deal completion, funding resolution, and operational efficiency. - Monitor finance contracts and proactively resolve funding, documentation, and lender-related issues within established timelines. - Maintain accurate transaction records and supporting documentation. - Ensure all transactions are completed in a legal, ethical, and policy-compliant manner while maintaining productivity standards. - Demonstrate behaviors consistent with the Company’s Values in all interactions with customers, coworkers, and vendors. Qualifications - Experience in automotive retail operations, including dealership finance, deal processing, documentation, funding, or accounting support. - Strong understanding of vehicle sales documentation, finance contract processing, lender funding requirements, and dealership compliance standards. - Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment. - High attention to detail and accuracy. - Proficiency with dealership management systems and financial institution integration platforms. - Ability to collaborate effectively across departments while maintaining professionalism in a customer-facing environment. Preferred - Experience supporting Virtual Finance processes. - Dealership accounting operations. - Automotive finance transactions. - Familiarity with lender funding requirements and contract structuring processes. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.

Role Description Ira Toyota of Orleans is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Virtual Finance Operations Director to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career. - Proactively assess, clarify, and validate customer needs and expectations on an ongoing basis to ensure the highest satisfaction. - Coordinate the involvement and escalation of internal resources, including support, service, and management resources, in order to meet customers expectations. - Communicating customer concerns, challenges and the interaction of different processes within their organization. - Proactively lead document planning process that develops performance objectives, KPI's, financial targets, and critical milestones for the duration of each customer contract. - Act as a dedicated advocate for the customer, ensuring a seamless, positive experience throughout the entire transaction process. - Effectively prioritize tasks to maximize productivity and ensure efficient use of both your time and your team’s resources. - Enthusiastically represent Orleans Toyota technology and solutions. Qualifications - Customer-facing sales experience in challenging environments required; automotive dealership experience (sales, service, F&I, or BDC) is a plus. - Strong customer service and communication skills. - High attention to detail and ability to multitask in a fast-paced environment. - Positive attitude and team-oriented mindset. - Comfortable with technology (dealership systems experience is a plus). - Experience with contracts/compliance or documentation-heavy roles is a plus. - Flexible schedule, including evenings/weekends. Benefits - $75,000 – $90,000/year compensation (based on experience). - Medical, Dental & Vision Insurance. - 401(k) with company match + Employee Stock Purchase Plan. - Paid Time Off (vacation & sick days). - Employee Vehicle Purchase Program. - Career growth opportunities within a Fortune 250 company. Company Description Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions.

Role Description As Group 1 continues to evolve and strengthen our Talent Acquisition Department, we are introducing the Senior Talent Acquisition Partner role to support our most critical and complex hiring needs. This role is designed to elevate our recruiting strategy, drive consistency across markets, and provide additional leadership within a newly developed TA team. The Senior Talent Acquisition Partner is the most advanced recruiting role on the Talent Acquisition team and serves as a strategic advisor, execution lead, and pipeline architect for high impact hiring needs across the organization. This role designs and leads complex, full-cycle searches for: - Service Technicians - Corporate functions - Business Service Center roles - Specialty positions This position functions as a Team Lead by providing daily guidance, mentorship, and process alignment for Talent Acquisition Partners. The Senior TA Partner helps drive organizational change as we transition to a market-embedded, strategic, and data-driven talent model. This includes building external talent pipelines, influencing hiring leaders through new expectations, and elevating hiring outcomes across markets. Responsibilities - Lead full-cycle recruitment for Service Technicians, niche, and business-critical roles across assigned region comprised of 50-70 stores. - Create and execute high-volume sourcing strategies that are scalable. - Partner with HRBPs and business leadership on workforce planning, demand forecasting, and upcoming pipeline needs. - Serve as the strategic advisor for talent trends, market data, and hiring best practices. - Act as the primary support and escalation point for Talent Acquisition Partners and Coordinators. - Coach the team through intake quality, structured interviews, sourcing strategy, time management, and process adoption. - Model leadership presence: give direction with diplomacy, respectfully, and influence as a player-coach. - Build sustainable, ongoing pipelines for Service Technicians through various partnerships and community hiring channels. - Create scalable recruiting events, programs, and pipelines. - Drive adoption of modern TA processes with tact, respect, and emotional intelligence. - Regularly analyze funnel metrics, aging roles, pipeline health, and conversion gaps. - Present data-backed recommendations to leaders to drive performance improvements. Qualifications - This role supports our Eastern Region, so candidates must currently reside in one of the following states: ME, MA, CT, MD, NJ, NY, NC, NH, SC, FL, GA. - 7+ years talent acquisition experience targeted; high volume recruitment experience required. - Proven ability to mentor recruiters and influence cross-functional partners. - Advanced sourcing skillset: Boolean, talent mapping, passive outreach, competitive market research, etc. - Advanced emotional intelligence, diplomacy, business acumen, and the strength to influence leaders who are evolving at different speeds. - Experience creating talent pipelines and external market partnerships. - Data fluency: able to tell the story behind the numbers. - Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience). Requirements - Compensation: $105K-$110K/yr. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.

Overview Group 1 Automotive, Inc., an international, Fortune 250 automotive retailer and a leading operator in the automotive retailing industry, is seeking an experienced and dynamic Virtual Finance Manager to join our team. Group 1 Automotive owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork, and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. The Virtual Finance Manager is responsible for driving revenue growth through the sale of Finance & Insurance (F&I) products while delivering an exceptional virtual customer experience. This role leads the full F&I sales process—from customer interview and product presentation to objection handling and closingy. The ideal candidate is highly motivated, results-driven, and skilled in building relationships, communicating effectively, and achieving performance targets in a fast-paced, customer-focused environment. Responsibilities - Generate revenue for dealerships through the sale of Finance & Insurance (F&I) products - Achieve and exceed performance targets and key objectives - Conduct virtual F&I transactions, leading the full Virtual F&I sales process, including: - Customer interview - Product presentation (menu) - Upselling and closing - Remain on virtual calls through completion of the Retail Installment Sales Contract (RISC) to ensure deals are fully secured - Clearly explain and answer questions regarding: - F&I products and services in the Virtual F&I office - Retail Installment Sales Contracts - Effectively isolate and overcome client objections and close sales opportunities - Maintain accurate and detailed records of activities and performance metrics for Virtual F&I - Communicate daily with internal stakeholders on Virtual F&I performance and deal status - Participate in dealer meetings, sales calls, and team discussions as needed - Build and maintain strong, positive customer relationships throughout the virtual buying experience - Enhance customer satisfaction during the entire purchase process - Demonstrate behaviors aligned with the Company’s values and culture in all interactions with customers, colleagues, and vendors Qualifications - Minimum of 2+ years of experience in a dealership F&I role - Strong verbal, written, and interpersonal communication skills, with the adeptness to interact effectively at all levels internally and externally - Highly self-motivated with strong customer-facing and sales skills - Positive attitude with a high-energy, results-driven mindset - Professional demeanor and strong work ethic - Ability to work a flexible schedule, including evenings and weekends - Ability to work remotely from home - Experience with Darwin and/or CDK systems is a plus *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify