GreenLight.ai

• Partner with teams across Corporate Security to understand their operational workflows, data sources, reporting needs, and automation goals. • Build best-in-class dashboards and metrics that provide real-time visibility into CorpSec operations, performance, risks, and program health. • Use ChatGPT, Codex, agents, APIs, and automation tools to build scalable internal tools and workflows. • Create a unified technical vision that connects team-level projects into a broader CorpSec data and technology ecosystem. • Assess current data sources and workflows, identify gaps, and improve the quality, consistency, and reliability of data. • Design clean data pipelines and reporting structures across systems such as Airtable, Ontic, Jira, Asana, Google Workspace, and other CorpSec tools. • Build prototypes quickly, test with users, and iterate toward production-ready solutions. • Help establish data standards, governance practices, and repeatable patterns for future CorpSec technology builds. • Translate ambiguous business needs into clear technical requirements and practical solutions. • Serve as a technical partner to CorpSec leadership on dashboards, automation, AI-enabled workflows, and data strategy.

• Design, build, and deploy AI-powered workflows, internal tools, and platform capabilities • Work with leadership, product, operations, and engineering teams to identify opportunities • Build solutions quickly and deploy systems that create operational leverage • Influence AI-native platform direction over the next 6-12 months • Ship production AI workflows used internally by the team • Automate operational processes and deliver platform integrations

• Own and maintain the overall DevDay project plan • Drive the operating cadence for the program • Partner with the Senior Producer and Global Head of Events • Track and manage the event budget • Coordinate closely across multiple functions and stakeholders • Maintain the central source of truth for the project • Anticipate blockers and help teams navigate complexity • Support onsite execution during event days • Partner on post-event reporting and documentation

• Build and deploy AI-powered workflows and automation systems directly into GreenLight’s platform and operational infrastructure • Work closely with leadership, product, and operations to design and ship practical AI systems that: - Reduce manual operational work - Improve internal workflows and decision-making - Enhance client and worker experiences - Support scalable global operations

• Establish reliable weekly cash flow and operational reporting • Improve accounts receivable visibility and collections discipline • Begin building client-level profitability and labor burden reporting • Identify invoicing discrepancies and operational finance inefficiencies • Support lender, working capital, and banking reporting initiatives • Improve overall financial visibility and reporting infrastructure • Build and maintain weekly financial and operational reporting for leadership • Improve visibility into cash flow, working capital, and funding exposure • Monitor accounts receivable aging and collections performance • Support forecasting visibility and scenario analysis for leadership • Lead initiatives to improve invoicing accuracy and operational finance processes • Support development of client-level profitability and margin reporting • Analyze labor burden economics and payroll-related costs • Support pricing analysis and client contract discussions • Help leadership improve financial decision-making through better reporting and analysis • Help improve monthly close processes and financial reporting discipline • Maintain accurate financial reporting and reconciliations • Coordinate with external accounting, tax, payroll, and finance partners • Support scalable controls and finance process documentation • Oversee and improve finance-related operational workflows • Improve accounting and financial workflows across billing, payroll, and collections • Support automation and process optimization initiatives • Help build scalable finance processes aligned with company growth

• Own the Embedded Client Experience • Serve as the primary day-to-day operational lead for the client • Run weekly client operations meetings and manage ongoing stakeholder communication • Maintain strong relationships with program sponsors, HR, procurement, and hiring managers • Drive responsiveness and clarity in a high-volume, fast-paced environment • Lead Onboarding + Worker Lifecycle Coordination (EOR/AOR) • Own worker orientation, communication, and “warm introduction” into the program • Coordinate onboarding pipeline across internal support teams (e.g., VMS data entry, I-9 documentation) • Stay in the loop on all worker lifecycle issues; drive resolution and bring in ER/HR SMEs as needed • Ensure smooth offboarding processes and proper documentation/closeout • Drive Worker Classification & Compliance Workflow Throughput • Coordinate classification workflows and ensure the right stakeholders are engaged • Maintain visibility into compliance progress to proactively prevent escalations • Escalate and coordinate with internal compliance SMEs when issues arise • Help the program operate predictably across multiple countries and regulatory contexts • Operational Escalation Management • Own operational escalations end-to-end with a tight line to CS leadership • Track issues, unblock dependencies, and ensure follow-through across teams • Maintain a clear “no dropped balls” system for the program • Reporting & Program Visibility • Pull and share client reporting/dashboards using established templates • Communicate trends and program performance clearly to client stakeholders • Coordinate inputs for QBRs • Systems + Continuous Improvement • Work comfortably inside enterprise tools (including VMS) • Identify workflow gaps and propose improvements (process + tech) • Surface product feedback and recommendations • Help develop or improve client-facing and internal user guides

• Own a portfolio of strategic enterprise and marketplace accounts, acting as the primary executive contact for their contingent workforce programs. • Design and manage programs that cover onboarding, worker classification, compliance, time and expense, invoicing, and payments • Lead QBRs and other governance forums with program sponsors, procurement, HR, and other stakeholders, presenting performance, risks, and roadmap alignment. • Serve as the internal voice of the CW program and partner closely with Sales, Product, Operations, and Finance. • Own the implementation lifecycle for new enterprise customers, from discovery and design through configuration, testing, training, and go-live. • Build and manage project plans with clear milestones, owners, and risks; coordinate across client stakeholders (HR, procurement, legal, IT, security, finance) and internal teams. • Ensure solutions are configured to meet program objectives, compliance requirements, and user experience expectations for both client teams and workers. • Design and refine program structures, SLAs, escalation paths, and governance routines tailored to each key account. • Analyze program data (volumes, cycle times, issues, SLAs, CSAT/NPS, margins, etc.) to identify trends, risks, and opportunities. • Proactively propose process, policy, and product changes that improve quality, reduce friction, or unlock new value for clients and workers. • Use AI tools (for example, ChatGPT and other LLM-based copilots) in your daily work.