Granular Energy

• Develop, test and release new functionality that powers the Granular Energy Platform. At its heart, this is a sophisticated optimisation problem matching green energy consumption and production coupled with financial risk management and mitigation. • Help define & shape new product features by working with product and across the organisation • Contribute and help to improve the ways of working and team culture

• Hands-on implementation of solutions and case studies with our clients • Digging into our clients’ domain and activities. You need to understand the ins-and-outs of their workflows: their portfolio, their teams, their processes, and their systems. • Design integrations with our SaaS portfolio management software that often require thinking outside the box – it’s new software after all! • When necessary, create scripts to automate parts of the integration • Act as the key partner of our customers, and own the project once the contract is signed. • That involves the ability to communicate clearly and continuously with various stakeholders and deliver impactful presentations. • That also means taking responsibility for the success of our clients' projects. • Analysing systems (ETRMs, billing systems / ERPs, CRM) and dissecting data representations in our clients’ environments, with a high level of detail and rigour, to inform integration strategies. • Managing client and prospects onboarding and service, from communication and advisory to technical support. • Reporting on / synthesising activity, pain points, decisions and progress on the main ongoing projects to other key managers in the company. • Identifying new opportunities to solve pain points for our customers, either through upselling other parts of our platform, or through projects to develop new platform capabilities for our customers (working closely with our commercial and product teams). • Contributing to product and other cross-functional projects when required. • Figuring out business context from data; analysing and transforming client data (Excel spreadsheets, extracts of ERPs, ETRMs, accounting systems). Mapping activities and systems, and designing solutions that make our system work with our clients' systems and portfolio. • Running all kind of analyses on the portfolios of our customers, to validate solutions and hold educated conversations on use case upsell. • Improvement of internal efficiency and speed of delivery, by implementing automations for our clients’ needs. • Improvement of the scalability of internal tooling and team workflows. • Translation of technical and product-related concepts into non-technical language and visualisations for clients. • Asking questions to identify our clients’ needs during the sales process and tailor demo case studies for them, as well as running workshops. • Identifying customer pain points and potential new opportunities for our product.