GNC

Role Description We are seeking a Director of E-Commerce who is responsible for driving revenue growth, optimizing the online customer experience, and maximizing the performance of our E-Commerce channel. This leader will be responsible for: - Growth Marketing & Performance Optimization - Partner with VP, Digital Marketing to optimize the customer acquisition strategy across performance media, SEO, affiliate, to drive traffic, maximize ROAS and lower CAC. - Partner with Lifecycle marketing (email, SMS, loyalty) team to drive repeat purchases and increase customer lifetime value (LTV). - Partner with data and analytics teams to track KPIs, conduct A/B tests, and refine marketing strategies based on performance insights. - Site Merchandising & Conversion Rate Optimization (CRO) - Oversee site merchandising strategy to maximize revenue, AOV, and engagement. - Partner closely with merchandising, science and finance teams to ensure optimal product assortment, pricing, and promotions online. - Optimize site navigation, search, and product display pages to create a seamless shopping experience. - Own CRO testing roadmap with external partners and internal teams to improve conversion rates and AOV. - Represent E-Commerce in the development and execution of promotional campaigns, seasonal launches, and sitewide events in coordination with Marketing. - Content Strategy & Digital Experience - In partnership with marketing, drive the company aligned content strategy for the website, ensuring it aligns with brand messaging and business objectives. - Oversee the publishing of product descriptions, landing pages, blog content, and enhanced brand content to drive engagement and SEO performance. - Partner with creative, brand, and UX teams to enhance visual storytelling and site design. - Drive personalization and dynamic content strategies to improve conversion and retention. - Cross-Functional Collaboration & Leadership - Partner with IT counterparts to ensure a seamless backend infrastructure, site speed, and mobile optimization. - Align E-Commerce strategy with broader retail and omnichannel initiatives. - Build and mentor a high-performing team across growth marketing, merchandising, and content. - Stay ahead of industry trends, emerging technologies, and competitor strategies to ensure continuous innovation. - Additional duties as assigned. Qualifications - 8+ years of E-Commerce and digital marketing experience, preferably in DTC. - Proven track record of driving revenue growth through paid acquisition, lifecycle marketing, and site optimization. - Deep understanding of digital marketing channels (Google Ads, Meta, SEO, email/SMS, affiliate, influencer). - Strong analytical mindset with experience using web analytics and attribution tools. - Experience in site merchandising and CRO, including A/B testing and personalization strategies. - Strong leadership and team management experience, with a collaborative approach to working cross-functionally. - Excellent communication skills and the ability to influence at all levels of the organization. Requirements - Remote work environment, but with travel as needed to Pittsburgh Corporate Office. - Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. - Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. - Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. - Ability to operate standard office equipment and keyboards. - Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Title: Associate Manager, Global Scientific Affairs Location: Pittsburgh United States Job Description: Company Description As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well! About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: At GNC we embrace a "Live Well" philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day. GNC is seeking a Associate Manager, Scientific Affairs to support the GNC Global Scientific Affairs team by managing activities including, but not limited to, clinical validation of select GNC products, evaluation of scientific literature to identify new structure function claims, claims substantiation, support for product improvements & modernization as well as other Research & Development (R&D) activities and internal and external R&D partnership management. What You'll Do: This is a Full-Time Salary Position - Supports the development of 3-year innovation and product development roadmap, including product improvements and new product development, working in close collaboration with cross-functional partners to drive incremental sales. - Regularly interfaces with ingredient, packaging and technology vendors through virtual or in-person meetings. - Supports the review of new products, ingredients, technologies, packaging options and services offered by external vendors and partners to determine viability and applications for GNC. - Tracks and reports on ingredient and technology capabilities from external vendors via GNC system. - Monitor trends observed from product component suppliers, packaging and scientific research that could result in product improvements and/or new product innovation. - Fosters strong relationships with partners (internal and external) relevant to team activities. - Clearly communicates how proposals to pursue product improvements, partnerships and innovation tie to consumers' needs and GNC business priorities. - Develops highly productive cross-functional relationships with internal partners including Product Development, Brand Management, business units, Marketing, Compliance, Quality Control, and other teams to drive efficiency through the product development and marketing processes. - Supports team members through label review and approval process. - Contribute ingredient and product expertise to content creation efforts for internal communication, product detail pages on GNC.com, brand toolkits, blogs, etc. - Supports the international business unit by collecting and reporting on international ingredient compliance and supporting international formulation needs - Additional duties as assigned Environmental Factors & Working Schedule: - Hybrid work environment, 2-3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely. - Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear - Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. - Ability to operate standard office equipment and keyboards. - Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. QUALIFICATIONS: - Bachelor's Degree in Nutrition, Food Science or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required - Registered Dietitian (RD) Credential preferred - 2+ years of relevant industry experience preferred - Ability to translate technical concepts into business and consumer-centric opportunities - Strong nutrition and research expertise - International product experience preferred - High degree of proficiency MS Office Suite, Outlook & Internet applications - Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills - Strong verbal and written communication skills (including analysis, interpretation, & reasoning) - Solid understanding and application of mathematical concepts - Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients - Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. - Ability to work with and influence peers and senior management - Self-motivated with critical attention to detail, deadlines and reporting Job Details Pay Range $68,000.00 - $74,000.00 / year

Role Description We are seeking a strategic and hands-on Director, eCommerce Technology leader to own the architecture, delivery, and continuous evolution of our digital commerce ecosystem. This role will partner closely with Digital, Marketing, Merchandising, Operations, and Technology teams to build scalable, secure, and high-performing omnichannel solutions. You will lead engineering teams, manage key vendor partnerships, and drive modernization initiatives across our commerce platforms—most notably Salesforce Commerce Cloud (SFCC). What You’ll Do - Strategy & Leadership - Define and execute the IT eCommerce technology roadmap aligned to digital growth and omnichannel strategy - Partner with executive stakeholders across Digital, Marketing, Merchandising, Finance, Retail, and Operations to translate business priorities into scalable technology solutions - Establish best practices in engineering excellence, platform reliability, security, and performance optimization - Build an inclusive (onshore/offshore), high-performing engineering culture emphasizing accountability, innovation, and customer-centricity. Mentor and develop talent, ensuring succession planning and career growth. - Platform Ownership (Salesforce Commerce Cloud) - Own end‑to‑end technology delivery and operations for Salesforce Commerce Cloud (SFCC) - Lead architecture design across SFRA, headless, and composable commerce patterns - Drive platform modernization, feature velocity, manage releases, upgrades, and platform lifecycle management - Ensure scalability for peak traffic events, holiday season planning and promotional campaigns - Systems Integration & Architecture - Lead integration strategy across commerce, OMS, PIM, CRM, ERP, POS, payment, tax, and fraud platforms - Drive API‑first, microservices, and event‑driven architecture patterns - Ensure seamless omnichannel experiences across online, store systems and call center - Partner with enterprise architecture and security teams on long‑term modernization and AI initiatives - Delivery & Operations - Oversee program delivery using Agile, manage system integrators, implementation partners, and platform vendors - Lead DevSecOps, CI/CD, incident management, Own uptime, SLAs, performance metrics, and operational excellence - Data, Security & Compliance - Ensure secure platform design and compliance with PCI, PII, GDPR, privacy, and data protection standards - Partner with data and analytics teams to enable personalization and customer insights - Financial & Vendor Management - Proven ability to manage budgets (CapEx/OpEx), optimize cloud costs, and forecast spending - Evaluate and manage vendor contracts, QBR’s, review usage and overages, Fraud, RevOps and loss prevention - Build business cases for platform investments and innovation initiatives Qualifications - Bachelor’s degree in computer science, Engineering, or related technical field; MBA or master’s degree in technology management or business administration preferred - 10+ years of experience in enterprise digital commerce technology and 5+ years of leadership experience managing engineering, architecture and delivery teams - Exceptional communication skills, bilingual in both Technical and Business speaking - Deep hands on expertise with Salesforce Commerce Cloud, MarTech, AdTech, SEO, DAM, CDN, SSO, MFA, react native, angular and 3rd party integrations. - Proven success leading large-scale digital transformations and unified commerce roadmaps for eCommerce, POS, OMS, and Customer Engagement - Experience in retail, consumer goods, or omnichannel environments (preferred) - Experience with headless and composable commerce architecture (preferred) - Familiarity with OMS, PIM, CDP, CMS, Loyalty, Omnichannel, POS, and ERP integrations (preferred) - Knowledge of modern front end frameworks and mobile commerce (preferred) Environmental Factors & Working Schedule - Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear - Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. - The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. - Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. - Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. - The noise level in the work environment is usually low/moderate. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Summary & Responsibilities About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: At GNC, we celebrate the fact that everyone's journey to living well is unique. As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a unique shopping experience tailored for each customer. Our Sales Associates embody GNC's "Live Well" philosophy--living strong, living long, and living fit. In our stores, everyone plays a critical role in fostering a culture of winning, executing goals at the highest standards, and supporting an inclusive and diverse workforce. What You'll Do: This is a Part-Time Hourly Position As a Sales Associate, you will be dedicated to understanding customers' needs and following through in offering meaningful and unique solutions. You are always the first person to welcome a customer when they enter a store, and you are responsible for advising, selling, and recommending products. When you are not servicing customers, you are actively restocking products, maintaining visual merchandising, fulfilling online orders, and performing cleaning duties. In this key role, you'll represent the GNC brand by offering by promoting our "Live Well" message to customers. Proactively greet and welcome every customer that visits GNC and create a welcoming environment to attract new and existing customers. Ability to genuinely interact with customers to help them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs. Drive for results to achieve and exceed store and personal sales and productivity goals. Fulfill online orders timely and accurately in compliance with company guidelines. Boost product knowledge by learning the features, advantages and benefits. Staying on top of nutritional, wellness, and fitness news. Support store management in the opening, closing and operating of a retail store. This includes cash handling, inventory count and deposits, and maintaining store appearance. Environmental Factors & Working Schedule: Must be able to stand or walk for up to eight hours a day. Frequent reaching and bending and twisting - below waist and above shoulders. Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. Ability to climb ladders, reach and bend. Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. Use of a computer up to 60% of the time throughout the day. Sales Associates are expected to model reliability a flexibility by being able to work varied hours and days to meet the needs of the store. Generally, Sales Associates are expected to: Work nights or mornings to open or close the store. Be able to work key peak business days/hours including weekends (Saturday and Sunday). Work all major U.S. holidays that the store is open. Sales Associated must be at least 18 years of age. Compensation & Benefits Opportunity to earn additional income through GNC's Individual Sales Incentive Plan, Holiday Pay on Company observed holidays, 401(k) with 4% employer match (match begins after 1 year of service), 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products, Monthly Free Product Offers and access to the Employee Assistance Program