GDi

Role Description GDi COMS (Cloud Operations, Support and Maintenance) department is at the core of company relations to its continued long-term mission-critical customers. Communication, responsiveness, reliability and deep interest in customer success are the main values of the department. We are looking for a Junior Systems and Cloud Management Engineer who is ready to learn about the architecture of GDi products and client-specific applications we support, and about the working knowledge of the underlying platform (cloud and on-premise). Our opening provides an excellent opportunity for those looking to get into the cloud computing space and to participate on one of our many innovative projects at high-profile clients in highly competitive industries throughout the world. As part of our team you will be working on: - Client system operations monitoring, constant optimization and performance issue resolution - System add-ons and upgrade deployment planning, testing for supportability, documentation - Installation and troubleshooting of complex IT solutions deployed in enterprise environments (GDi Cloud and on-premise) - Internal (dev/test) operational support and system maintenance (Microsoft Azure, AWS and GDi Data Center) - Testing support and UAT support - Supporting the pre-sales process where needed - Cooperating with GDi Products and GDi Professional Services departments in implementation, integration, support and quality assurance - Using IP-based communication and web conferencing technologies (Microsoft Teams, Slack, Zoom) Qualifications - A strong willingness to learn and adapt to new skills, products, and technologies - Knowledge of systems and network administration (Active Directory, TCP/IP, DNS, IIS, load balancing) - Understanding of virtualization technologies such as VMware and Hyper-V - Excellent application analysis and troubleshooting skills - Excellent written and oral communication skills with the ability to work effectively and provide feedback within the team - Proficiency in the English language (fluent oral and written communication) - Professional attitude and ability to build positive relationships with internal clients and colleagues - Proactive and collaborative approach to achieving business goals Requirements - Understanding of cloud concepts and technologies (Microsoft Azure, AWS) - hands-on experience is a plus - Knowledge of databases (MS SQL, Oracle, PostgreSQL) - Basic scripting knowledge (PowerShell, Python, or Bash) for automation and administration tasks - Familiarity with containerization concepts (Docker) and CI/CD pipelines - Basic understanding of cloud security concepts and compliance frameworks (e.g. ISO 27001, NIS2) - Understanding of DevOps principles and tools - Microsoft Azure certifications (AZ-900, AZ-104) or AWS Cloud Practitioner certification Benefits - International and professional business environment with a friendly team atmosphere and knowledge-sharing culture - Opportunity for continuous development and learning through internal seminars, trainings, and conferences - Potential to grow within a dynamic team, in a company expanding globally - Subsidized MultiSport card for individual sports enthusiasts - Health insurance - Flexible working hours and remote work options