Global Climate Innovation Coalition

• Own, plan, and guide the end-to-end rollout of TRUCE Family for new customers • Serve as the primary point of contact during the implementation and activation phase • Lead kickoff calls, define implementation plans, and manage timelines to launch • Deliver live and virtual training sessions for administrators, educators, counselors, and families • Own the customer relationship post-implementation through adoption, engagement, renewal, and growth • Design, document, and codify TRUCE Family's onboarding and implementation processes • Act as the voice of the customer internally, sharing insights to inform product and program improvements

• Architect, build, troubleshoot, and maintain cloud-based solutions and applications. • Provide infrequent after-hours monitoring and triage of critical production issues. • Prioritize and work independently on several projects with minimal oversight. • Understand business requirements, create specs, and break down tasks. • Review code developed by other developers to identify defects & quality issues, and sign-off on code before delivering to QA. • Develop more involved aspects of the applications such as performance-sensitive features, security-related features, and high-complexity features. • Deploy code to production and monitor production servers for issues.

• Architect, build, troubleshoot, and maintain cloud-based solutions and applications • Provide infrequent after-hours monitoring and triage of critical production issues • Prioritize and work independently on several projects with minimal oversight