Gateway Rehab

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders. • Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices. • Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team. • Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs. • Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs. • Completes clinical documentation accurately and in a timely manner. • Establishes and maintains contact and relationships with referral sources related to patient caseload. • Provide crisis intervention, education, and long-term recovery strategies through virtual care. • Has insight into healthcare professional monitoring and boards.

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders. • Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices. • Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team. • Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs. • Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs. • Completes clinical documentation accurately and in a timely manner. • Establishes and maintains contact and relationships with referral sources related to patient caseload. • Provide crisis intervention, education, and long-term recovery strategies through virtual care. • Has insight into healthcare professional monitoring and boards.

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders. • Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices. • Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team. • Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs. • Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs. • Completes clinical documentation accurately and in a timely manner. • Establishes and maintains contact and relationships with referral sources related to patient caseload. • Provide crisis intervention, education, and long-term recovery strategies through virtual care. • Has insight into healthcare professional monitoring and boards.

• Processes, edits, audits and posts service entries into the EHR. • Generates clean claims, invoices and patient bills for services provided to all patients based on third party payer criteria. • Monitors and collects outstanding accounts receivable and performs investigation and follow-up on open balances. • Reviews Explanation of Benefits/Remittance Advices for correct payment, copays, deductibles and denials. • Tracks, analyzes, and reports monthly to director regarding composition of outstanding accounts receivable, determining collectability and internal and external issues concerning receipt of payment. • Participates in the monthly closings and provides data and analysis for all payers. • Communicates with the utilization review department regarding authorizations issues and inquires. • Completes necessary processes for adjustments, write-offs, charity care and refunds. • Contacts Patient Benefit Coordinators, outpatient administrative support staff, therapists, and insurance companies for problem resolution with funding sources or patient services. • Maintains interdepartmental reports for patient accounts and collections. • Communicate with third party Collection Management Company and patients concerning self-pay balances or billing issues. • Assists in the FY audits. • Communicates with the Medical Records department for applicable data required for patient appeals and denials. • Works on special projects as needed. • Attends mandatory Gateway training and in-services.

• Process and respond to requests for information regarding the State Eligibility System • Oversee the patient Self Pay process • Generate, send and retrieve electronic reports to State Eligibility System • Enter data into the patient medical record and updates applicable changes from reports • Investigate discrepancies regarding patient payer information • Inform internal staff of potential patient losses of insurance coverage • Update and monitor spreadsheets shared with staff • Communicate effectively with patients, staff, and departments • Track monthly payments from patients and generate self-pay reports • Maintain State Eligibility and Self-Pay procedures • Work on special projects as needed

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders. • Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices. • Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team. • Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs. • Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs. • Completes clinical documentation accurately and in a timely manner. • Establishes and maintains contact and relationships with referral sources related to patient caseload. • Provide crisis intervention, education, and long-term recovery strategies through virtual care. • Has insight into healthcare professional monitoring and boards.

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders. • Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices. • Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team. • Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs. • Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs. • Completes clinical documentation accurately and in a timely manner. • Establishes and maintains contact and relationships with referral sources related to patient caseload. • Provide crisis intervention, education, and long-term recovery strategies through virtual care.