The Garland Company, Inc.

• Achieves maximum sales profitability, growth and account penetration within an assigned territory. • Personally contacts and secures new business accounts/customers. • Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach. • Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. • Provides high-quality customer service to accounts that have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings. • Establishes, develops and maintains business relationships with current and prospective customers.

• Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services. • Personally contacts and secures new business accounts/customers. • Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach. • Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. • Provides high-quality customer service to accounts that have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings. • Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services. • Makes telephone calls and in-person visits and presentations to existing and prospective customers. • Researches sources for developing prospective customers and for information to determine their potential. • Develops clear and effective written proposals/quotations for current and prospective customers. • Expedites the resolution of customer problems and complaints. • Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. • Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization. • Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. • Identifies advantages and compares organization’s products/services. • Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. • Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. • Participates in trade shows and conventions.

• Achieves maximum sales profitability, growth and account penetration within an assigned territory • Establishes, develops and maintains business relationships with current and prospective customers • Provides high-quality customer service to accounts with inquiries regarding invoices • Analyzes territory/market potential and determines the value of existing and prospective customers • Coordinates sales efforts with marketing and technical service groups