Full Circle Agency

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers. Role (Overview of the Position) The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners. Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%. This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet. Responsibilities (Tasks Associated with the Role) Demand Planning & Inventory Strategy - Own the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years). - Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines. - Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory. - Establish safety stock models, reorder points, and lead time buffers for each product category and channel. - Coordinate cross-functionally with Sales, Brand Management, and Product Development to align forecasts with planned launches, promotions, and channel expansions. Procurement & Vendor Management - Consolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers. - Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance. - Negotiate supplier contracts, pricing, lead times, and quality standards. - Build a diversified vendor base that reduces single-source risk as SKU count scales. - Manage purchase order workflows and ensure alignment between procurement spend and approved budgets. Heirloom Organics Production Coordination - Serve as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR. - Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines. - Track production output against commitments. Escalate and problem-solve when production falls behind plan. - Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines). Logistics & Fulfillment - Oversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations. - Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization. - Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses. - Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs. - Oversee Home Depot dropship fulfillment and future retail channel logistics. - Optimize freight costs, carrier relationships, and shipping workflows. - Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective. ERP Selection & Implementation - Lead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase). - Define requirements for inventory management, procurement, production planning, and order management modules. - Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution. - Ensure the ERP delivers real-time inventory visibility across all entities and channels. Budget & Cost Management - Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead. - Track spend against budget with no more than +/-5% variance. - Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels. - Report on supply chain unit economics and COGS trends to the COO and Controller. Team Leadership & Development - Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst). - Provide oversight and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale. - Assess the current team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan. - Conduct weekly 1:1s with all direct reports. Establish clear KPIs and accountability for each role. - Foster a culture of operational discipline, data-driven decision-making, and continuous improvement. Results (Expected Accomplishments) Inventory & Availability - Maintain stockout rate below 1% across all active SKUs and channels. - Achieve demand forecast accuracy of 85%+ within the first 12 months. - Maintain Amazon IPI score at 450+ consistently. - Establish forward visibility of 8+ weeks on potential stockouts. Procurement & Cost - Consolidate all procurement under a single function within the first 90 days. - Maintain or improve COGS as a percentage of revenue versus prior year. - Maintain supply chain budget within +/-5% variance. Systems & Infrastructure - Complete ERP evaluation and selection within the first 90 days. - Lead supply chain ERP implementation to go-live. - Deliver real-time inventory visibility across all entities and channels. Heirloom Organics Alignment - Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days. - Achieve 90%+ production schedule adherence against demand-driven production plans. Team & Operational Readiness - Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs. - 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s. - Fulfillment SLA compliance at 98%+ across all channels. Requirements (Expected Proficiencies) Experience - 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role. - Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred). - Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue. - Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics. - Experience selecting and implementing ERP or inventory management systems. - Experience managing or closely coordinating with manufacturing/production operations. Skills - Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks. - Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory. - Proficiency with supply chain analytics and reporting. Able to translate complex logistics data into clear leadership updates. - Vendor negotiation and contract management. - ERP/WMS/IMS fluency. Ability to define requirements, evaluate vendors, and lead implementation. - Budget ownership and P&L management experience. Leadership & Communication - Proven ability to build, assess, and develop logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls. - Ability to influence cross-functionally, including production teams without a direct reporting line. - Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment. - Systems thinker who can zoom out from daily execution to identify structural risks and build for scale. Cultural Fit - Aligned with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, Measured Decisions, Intentional Execution, Collective Excellence. - Thrives in fast-paced, high-growth environments where processes are being built, not maintained. - Comfortable with EOS methodology (L10 meetings, Rocks, Scorecards, Accountability Charts). - Self-directed and accountable. Does not require micromanagement to deliver results.

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers. Role (Overview of the Position) The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners. Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%. This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet. Responsibilities (Tasks Associated with the Role) Demand Planning & Inventory Strategy - Own the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years). - Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines. - Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory. - Establish safety stock models, reorder points, and lead time buffers for each product category and channel. - Coordinate cross-functionally with Sales, Brand Management, and Product Development to align forecasts with planned launches, promotions, and channel expansions. Procurement & Vendor Management - Consolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers. - Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance. - Negotiate supplier contracts, pricing, lead times, and quality standards. - Build a diversified vendor base that reduces single-source risk as SKU count scales. - Manage purchase order workflows and ensure alignment between procurement spend and approved budgets. Heirloom Organics Production Coordination - Serve as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR. - Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines. - Track production output against commitments. Escalate and problem-solve when production falls behind plan. - Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines). Logistics & Fulfillment - Oversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations. - Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization. - Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses. - Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs. - Oversee Home Depot dropship fulfillment and future retail channel logistics. - Optimize freight costs, carrier relationships, and shipping workflows. - Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective. ERP Selection & Implementation - Lead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase). - Define requirements for inventory management, procurement, production planning, and order management modules. - Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution. - Ensure the ERP delivers real-time inventory visibility across all entities and channels. Budget & Cost Management - Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead. - Track spend against budget with no more than +/-5% variance. - Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels. - Report on supply chain unit economics and COGS trends to the COO and Controller. Team Leadership & Development - Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst). - Provide oversight and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale. - Assess the current team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan. - Conduct weekly 1:1s with all direct reports. Establish clear KPIs and accountability for each role. - Foster a culture of operational discipline, data-driven decision-making, and continuous improvement. Results (Expected Accomplishments) Inventory & Availability - Maintain stockout rate below 1% across all active SKUs and channels. - Achieve demand forecast accuracy of 85%+ within the first 12 months. - Maintain Amazon IPI score at 450+ consistently. - Establish forward visibility of 8+ weeks on potential stockouts. Procurement & Cost - Consolidate all procurement under a single function within the first 90 days. - Maintain or improve COGS as a percentage of revenue versus prior year. - Maintain supply chain budget within +/-5% variance. Systems & Infrastructure - Complete ERP evaluation and selection within the first 90 days. - Lead supply chain ERP implementation to go-live. - Deliver real-time inventory visibility across all entities and channels. Heirloom Organics Alignment - Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days. - Achieve 90%+ production schedule adherence against demand-driven production plans. Team & Operational Readiness - Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs. - 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s. - Fulfillment SLA compliance at 98%+ across all channels. Requirements (Expected Proficiencies) Experience - 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role. - Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred). - Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue. - Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics. - Experience selecting and implementing ERP or inventory management systems. - Experience managing or closely coordinating with manufacturing/production operations. Skills - Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks. - Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory. - Proficiency with supply chain analytics and reporting. Able to translate complex logistics data into clear leadership updates. - Vendor negotiation and contract management. - ERP/WMS/IMS fluency. Ability to define requirements, evaluate vendors, and lead implementation. - Budget ownership and P&L management experience. Leadership & Communication - Proven ability to build, assess, and develop logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls. - Ability to influence cross-functionally, including production teams without a direct reporting line. - Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment. - Systems thinker who can zoom out from daily execution to identify structural risks and build for scale. Cultural Fit - Aligned with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, Measured Decisions, Intentional Execution, Collective Excellence. - Thrives in fast-paced, high-growth environments where processes are being built, not maintained. - Comfortable with EOS methodology (L10 meetings, Rocks, Scorecards, Accountability Charts). - Self-directed and accountable. Does not require micromanagement to deliver results.

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers. Role (Overview of the Position) The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners. Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%. This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet. Responsibilities (Tasks Associated with the Role) Demand Planning & Inventory Strategy - Own the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years). - Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines. - Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory. - Establish safety stock models, reorder points, and lead time buffers for each product category and channel. - Coordinate cross-functionally with Sales, Brand Management, and Product Development to align forecasts with planned launches, promotions, and channel expansions. Procurement & Vendor Management - Consolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers. - Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance. - Negotiate supplier contracts, pricing, lead times, and quality standards. - Build a diversified vendor base that reduces single-source risk as SKU count scales. - Manage purchase order workflows and ensure alignment between procurement spend and approved budgets. Heirloom Organics Production Coordination - Serve as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR. - Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines. - Track production output against commitments. Escalate and problem-solve when production falls behind plan. - Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines). Logistics & Fulfillment - Oversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations. - Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization. - Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses. - Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs. - Oversee Home Depot dropship fulfillment and future retail channel logistics. - Optimize freight costs, carrier relationships, and shipping workflows. - Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective. ERP Selection & Implementation - Lead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase). - Define requirements for inventory management, procurement, production planning, and order management modules. - Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution. - Ensure the ERP delivers real-time inventory visibility across all entities and channels. Budget & Cost Management - Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead. - Track spend against budget with no more than +/-5% variance. - Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels. - Report on supply chain unit economics and COGS trends to the COO and Controller. Team Leadership & Development - Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst). - Provide oversight and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale. - Assess the current team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan. - Conduct weekly 1:1s with all direct reports. Establish clear KPIs and accountability for each role. - Foster a culture of operational discipline, data-driven decision-making, and continuous improvement. Results (Expected Accomplishments) Inventory & Availability - Maintain stockout rate below 1% across all active SKUs and channels. - Achieve demand forecast accuracy of 85%+ within the first 12 months. - Maintain Amazon IPI score at 450+ consistently. - Establish forward visibility of 8+ weeks on potential stockouts. Procurement & Cost - Consolidate all procurement under a single function within the first 90 days. - Maintain or improve COGS as a percentage of revenue versus prior year. - Maintain supply chain budget within +/-5% variance. Systems & Infrastructure - Complete ERP evaluation and selection within the first 90 days. - Lead supply chain ERP implementation to go-live. - Deliver real-time inventory visibility across all entities and channels. Heirloom Organics Alignment - Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days. - Achieve 90%+ production schedule adherence against demand-driven production plans. Team & Operational Readiness - Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs. - 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s. - Fulfillment SLA compliance at 98%+ across all channels. Requirements (Expected Proficiencies) Experience - 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role. - Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred). - Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue. - Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics. - Experience selecting and implementing ERP or inventory management systems. - Experience managing or closely coordinating with manufacturing/production operations. Skills - Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks. - Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory. - Proficiency with supply chain analytics and reporting. Able to translate complex logistics data into clear leadership updates. - Vendor negotiation and contract management. - ERP/WMS/IMS fluency. Ability to define requirements, evaluate vendors, and lead implementation. - Budget ownership and P&L management experience. Leadership & Communication - Proven ability to build, assess, and develop logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls. - Ability to influence cross-functionally, including production teams without a direct reporting line. - Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment. - Systems thinker who can zoom out from daily execution to identify structural risks and build for scale. Cultural Fit - Aligned with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, Measured Decisions, Intentional Execution, Collective Excellence. - Thrives in fast-paced, high-growth environments where processes are being built, not maintained. - Comfortable with EOS methodology (L10 meetings, Rocks, Scorecards, Accountability Charts). - Self-directed and accountable. Does not require micromanagement to deliver results.

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers. Role (Overview of the Position) The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners. Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%. This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet. Responsibilities (Tasks Associated with the Role) Demand Planning & Inventory Strategy - Own the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years). - Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines. - Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory. - Establish safety stock models, reorder points, and lead time buffers for each product category and channel. - Coordinate cross-functionally with Sales, Brand Management, and Product Development to align forecasts with planned launches, promotions, and channel expansions. Procurement & Vendor Management - Consolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers. - Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance. - Negotiate supplier contracts, pricing, lead times, and quality standards. - Build a diversified vendor base that reduces single-source risk as SKU count scales. - Manage purchase order workflows and ensure alignment between procurement spend and approved budgets. Heirloom Organics Production Coordination - Serve as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR. - Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines. - Track production output against commitments. Escalate and problem-solve when production falls behind plan. - Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines). Logistics & Fulfillment - Oversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations. - Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization. - Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses. - Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs. - Oversee Home Depot dropship fulfillment and future retail channel logistics. - Optimize freight costs, carrier relationships, and shipping workflows. - Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective. ERP Selection & Implementation - Lead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase). - Define requirements for inventory management, procurement, production planning, and order management modules. - Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution. - Ensure the ERP delivers real-time inventory visibility across all entities and channels. Budget & Cost Management - Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead. - Track spend against budget with no more than +/-5% variance. - Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels. - Report on supply chain unit economics and COGS trends to the COO and Controller. Team Leadership & Development - Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst). - Provide oversight and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale. - Assess the current team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan. - Conduct weekly 1:1s with all direct reports. Establish clear KPIs and accountability for each role. - Foster a culture of operational discipline, data-driven decision-making, and continuous improvement. Results (Expected Accomplishments) Inventory & Availability - Maintain stockout rate below 1% across all active SKUs and channels. - Achieve demand forecast accuracy of 85%+ within the first 12 months. - Maintain Amazon IPI score at 450+ consistently. - Establish forward visibility of 8+ weeks on potential stockouts. Procurement & Cost - Consolidate all procurement under a single function within the first 90 days. - Maintain or improve COGS as a percentage of revenue versus prior year. - Maintain supply chain budget within +/-5% variance. Systems & Infrastructure - Complete ERP evaluation and selection within the first 90 days. - Lead supply chain ERP implementation to go-live. - Deliver real-time inventory visibility across all entities and channels. Heirloom Organics Alignment - Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days. - Achieve 90%+ production schedule adherence against demand-driven production plans. Team & Operational Readiness - Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs. - 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s. - Fulfillment SLA compliance at 98%+ across all channels. Requirements (Expected Proficiencies) Experience - 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role. - Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred). - Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue. - Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics. - Experience selecting and implementing ERP or inventory management systems. - Experience managing or closely coordinating with manufacturing/production operations. Skills - Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks. - Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory. - Proficiency with supply chain analytics and reporting. Able to translate complex logistics data into clear leadership updates. - Vendor negotiation and contract management. - ERP/WMS/IMS fluency. Ability to define requirements, evaluate vendors, and lead implementation. - Budget ownership and P&L management experience. Leadership & Communication - Proven ability to build, assess, and develop logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls. - Ability to influence cross-functionally, including production teams without a direct reporting line. - Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment. - Systems thinker who can zoom out from daily execution to identify structural risks and build for scale. Cultural Fit - Aligned with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, Measured Decisions, Intentional Execution, Collective Excellence. - Thrives in fast-paced, high-growth environments where processes are being built, not maintained. - Comfortable with EOS methodology (L10 meetings, Rocks, Scorecards, Accountability Charts). - Self-directed and accountable. Does not require micromanagement to deliver results.

Position: Director of Supply Chain Department: Supply Chain & Logistics Employer Company: EAK Distribution Reports To: COO / Integrator Job Type: Full Time, Remote Salary: Up to $4000 Work Hours: 8 AM - 12 PM EST, with flexibility to coordinate with external partners in PST and occasional communication with Chinese suppliers. Role (Overview of the Position) The Director of Supply Chain is a senior leadership role responsible for building and managing the end-to-end supply chain infrastructure that will scale HOME GROWN from ~$20M to $100M+ in revenue. This position owns the full physical flow of goods: raw material procurement (domestic and international), vendor management including overseas finished goods suppliers, production coordination with Heirloom Organics, inventory planning and demand forecasting, inbound/outbound logistics, and multi-channel fulfillment across Amazon FBA, TikTok Shop (MCF and FBT), Shopify, Home Depot dropship, and future retail partners. Reporting to the COO/Integrator, the Director of Supply Chain leads the logistics team, owns the supply chain budget, and serves as the primary driver of ERP selection and implementation. This role must build the systems, processes, and team capable of supporting 600+ SKUs within two years while maintaining a stockout rate below 1%. This is not a maintenance role. The company is in a high-growth phase with expanding channels, a vertically integrated manufacturing facility, and plans to 5x revenue. The Director of Supply Chain must be someone who has built supply chain infrastructure at scale and thrives in environments where the playbook has not been written yet. Responsibilities (Tasks Associated with the Role) Demand Planning & Inventory Strategy - Own the demand planning function across all channels and all SKUs (180 today, scaling to 600+ within two years). - Build and maintain rolling demand forecasts that integrate sales velocity, seasonality, promotional calendars, and channel expansion timelines. - Maintain a stockout rate below 1% across all active SKUs while minimizing overstock and dead inventory. - Establish safety stock models, reorder points, and lead time buffers for each product category and channel. - Coordinate cross-functionally with Sales, Brand Management, and Product Development to align forecasts with planned launches, promotions, and channel expansions. Procurement & Vendor Management - Consolidate and own all procurement across entities: raw seeds (via Heirloom Organics), envelopes, mylars, soil, pots, packaging materials, and finished goods from overseas and domestic suppliers. - Manage international supplier relationships including overseas finished goods vendors: lead times, import logistics, customs/duties, and quality assurance. - Negotiate supplier contracts, pricing, lead times, and quality standards. - Build a diversified vendor base that reduces single-source risk as SKU count scales. - Manage purchase order workflows and ensure alignment between procurement spend and approved budgets. Heirloom Organics Production Coordination - Serve as the primary supply chain interface with Mark (Operations Lead) and the Heirloom Organics team in Grants Pass, OR. - Translate demand forecasts into production requirements and ensure production schedules align with fulfillment timelines. - Track production output against commitments. Escalate and problem-solve when production falls behind plan. - Collaborate on capacity planning as SKU count and volume grow, including equipment utilization (seed counters, bag packers, labeling lines). Logistics & Fulfillment - Oversee all inbound freight (vendor to warehouse/FBA/FBT) and outbound fulfillment operations. - Manage Amazon FBA compliance: IPI score maintenance (450+), restock limits, stranded inventory resolution, shipment plan optimization. - Manage TikTok Shop fulfillment across both Amazon MCF and Fulfilled by TikTok (FBT), including inventory allocation to TikTok warehouses. - Optimize B2C direct-to-consumer fulfillment for Shopify and TikTok orders. Determine when orders should ship from 3PL, Heirloom Organics directly, or FBA/FBT. Specifically optimize multi-unit order fulfillment to reduce per-unit shipping costs. - Oversee Home Depot dropship fulfillment and future retail channel logistics. - Optimize freight costs, carrier relationships, and shipping workflows. - Manage 3PL relationships and evaluate when direct fulfillment from HO is more cost-effective. ERP Selection & Implementation - Lead the supply chain workstream of ERP evaluation and selection (currently in evaluation phase). - Define requirements for inventory management, procurement, production planning, and order management modules. - Own the supply chain side of ERP implementation: data migration, workflow configuration, team training, and go-live execution. - Ensure the ERP delivers real-time inventory visibility across all entities and channels. Budget & Cost Management - Own the full supply chain budget: freight, raw materials, packaging, 3PL costs, and logistics overhead. - Track spend against budget with no more than +/-5% variance. - Identify and execute cost reduction opportunities across freight, procurement, and fulfillment without compromising service levels. - Report on supply chain unit economics and COGS trends to the COO and Controller. Team Leadership & Development - Directly manage Asad (Logistics Manager) and Faiqa (Logistics Analyst). - Provide oversight and evaluation of Ather (Logistics Coordinator) and Faisal to assess fit and readiness for scale. - Assess the current team structure and capabilities against the requirements of a 600+ SKU, $100M operation. Identify gaps and build a hiring plan. - Conduct weekly 1:1s with all direct reports. Establish clear KPIs and accountability for each role. - Foster a culture of operational discipline, data-driven decision-making, and continuous improvement. Results (Expected Accomplishments) Inventory & Availability - Maintain stockout rate below 1% across all active SKUs and channels. - Achieve demand forecast accuracy of 85%+ within the first 12 months. - Maintain Amazon IPI score at 450+ consistently. - Establish forward visibility of 8+ weeks on potential stockouts. Procurement & Cost - Consolidate all procurement under a single function within the first 90 days. - Maintain or improve COGS as a percentage of revenue versus prior year. - Maintain supply chain budget within +/-5% variance. Systems & Infrastructure - Complete ERP evaluation and selection within the first 90 days. - Lead supply chain ERP implementation to go-live. - Deliver real-time inventory visibility across all entities and channels. Heirloom Organics Alignment - Establish a weekly production alignment cadence with Heirloom Organics within the first 30 days. - Achieve 90%+ production schedule adherence against demand-driven production plans. Team & Operational Readiness - Complete a team assessment within 60 days: document capabilities, gaps, and a hiring/development plan for scaling to 600+ SKUs. - 100% of direct reports have documented roles (4R documents), clear KPIs, and weekly 1:1s. - Fulfillment SLA compliance at 98%+ across all channels. Requirements (Expected Proficiencies) Experience - 7+ years in supply chain, logistics, or operations management with at least 3 years in a senior/director-level role. - Demonstrated experience managing supply chains with hundreds of SKUs and complex raw material inputs (e-commerce or CPG strongly preferred). - Demonstrated experience scaling supply chain infrastructure from ~$20M to $50M+ in revenue. - Track record of managing end-to-end supply chains: raw material procurement, finished goods sourcing (including international/overseas suppliers), inventory planning, fulfillment, and logistics. - Experience selecting and implementing ERP or inventory management systems. - Experience managing or closely coordinating with manufacturing/production operations. Skills - Strong demand planning and inventory optimization capabilities. Comfortable building forecast models and safety stock frameworks. - Deep understanding of Amazon FBA operations: IPI management, restock limits, shipment planning, and stranded inventory. - Proficiency with supply chain analytics and reporting. Able to translate complex logistics data into clear leadership updates. - Vendor negotiation and contract management. - ERP/WMS/IMS fluency. Ability to define requirements, evaluate vendors, and lead implementation. - Budget ownership and P&L management experience. Leadership & Communication - Proven ability to build, assess, and develop logistics teams. Not just managing what is inherited, but evaluating talent for scale readiness and making hard calls. - Ability to influence cross-functionally, including production teams without a direct reporting line. - Strong written and verbal communication. Can operate effectively in a remote-first, async-heavy environment. - Systems thinker who can zoom out from daily execution to identify structural risks and build for scale. Cultural Fit - Aligned with HOME GROWN core values: Radical Transparency, Disciplined Growth, Compounded Trust, Measured Decisions, Intentional Execution, Collective Excellence. - Thrives in fast-paced, high-growth environments where processes are being built, not maintained. - Comfortable with EOS methodology (L10 meetings, Rocks, Scorecards, Accountability Charts). - Self-directed and accountable. Does not require micromanagement to deliver results.

Amazon Catalog and Growth Manager Reports To: VP of Sales Department: Sales Location: Remote (CST) Compensation: ~$4,000/m (flexible for the right candidate) About Zicoto (Pacificoa Trading Ltd) At Zicoto, we specialize in high-quality products on Amazon and other marketplaces. Our goal is to double our revenue from $50M to $100M/year by 2027, through strategic sales and growth optimization on Amazon. We partner with some of the best brands, maximizing visibility and profitability to meet consumer demand. We value trust, loyalty, intelligence, and a results-driven approach to success. With our team of experts, you will have the tools to make data-driven decisions and take your sales strategy to the next level. This Role Is NOT For You If: You wait for direction before making product-level decisions. You don't take full ownership of revenue targets and catalog outcomes. You need someone else to tell you where the catalog is underperforming. You are uncomfortable making fast, independent decisions across a large product portfolio daily. You are uncomfortable working with sales data or analytics platforms. This Role IS For You If: You think of yourself as a catalog owner first — you wake up and look at the full portfolio before anyone asks you to. You make fast, independent product-level decisions daily without needing to be pointed in a direction. You take complete ownership of revenue outcomes — not just the tasks assigned to you. You are motivated by meeting (and exceeding) revenue targets. You thrive in a fast-paced, high-performance environment where the pace is set by the catalog, not a calendar. You use data to spot opportunities and problems proactively, then act on them — not wait for a report cycle. You understand PPC deeply, but use it as one lever among many in your overall catalog strategy. You ensure seamless coordination across sales, marketing, and operations. What Success Looks Like In your first 90 days, you will: 70% — Amazon Account & Catalog Management (Core Job) - Own the full product catalog daily — scanning for underperforming ASINs, pricing anomalies, ranking drops, and untapped growth opportunities. - Make independent optimization decisions on listings (images, copy, pricing, keyword positioning) without waiting for direction. - Flag products that should be killed or repositioned, and work with the team on execution. - Monitor the competitive landscape and adjust strategies proactively to defend and grow market positions. - Maintain inventory health with a liquidation rate target under 7% and optimal stock levels. 30% — Product Launches - Lead new product launches, ensuring they reach a 70-75% success rate. - Set up and monitor PPC for new launches, making early performance adjustments as needed. - Leverage Helium 10, Jungle Scout, and Amazon Brand Analytics for launch research and competitive analysis. - New product discovery is a valuable plus but not a mandatory part of the role. Metrics You Will Be Measured On - Catalog health: daily anomaly resolution rate, underperforming ASIN turnaround, and optimization velocity. - Revenue growth across the full product portfolio. - New product launch success rate - PPC efficiency (ROAS targets and keyword ranking improvement). - Inventory health, forecasting accuracy (target: 90%), and liquidation management (target: under 7%). Your Responsibilities Catalog & Account Leadership (Primary — 70%) - Own the daily review of product listings across Amazon and other marketplaces. - Independently identify and act on opportunities: repricing, listing optimization, keyword repositioning, and product kills. - Develop pricing strategies and promotions to maximize profitability across the catalog. - Collaborate with operations on execution while owning the strategic decisions yourself. - Provide monthly sales forecasts with 90%+ accuracy and maintain inventory within healthy ranges. Product Launches (Secondary — 30%) - Oversee all product launches per month, ensuring they reach target sales within 90 days. - Set up and manage PPC for new launches; monitor early performance and adjust as needed. - Coordinate with marketing and inventory teams to ensure timely, well-resourced launches. PPC & Advertising - Execute data-driven PPC strategies to support both catalog health and new product launches. - Optimize ad spend to achieve ROAS targets and maximize profitability across the portfolio. Reporting & Analytics - Submit regular reports tracking revenue growth, catalog health, PPC performance, and inventory metrics. - Use data to surface problems and opportunities — don't wait to be asked. - Present actionable insights and decision logs to leadership to ensure alignment on strategy. Requirements (Non-Negotiable) Experience - 3-5 years managing Amazon Seller Central or Vendor Central accounts - Proven track record of independently driving revenue growth across a multi-SKU catalog (share specific metrics). - Experience making daily, autonomous decisions across product listings — pricing, optimization, performance triage. - Experience running PPC and managing product launches as part of broader catalog management, not as the primary role. Amazon Expertise - In-depth knowledge of Amazon Seller Central/Vendor Central and related tools (Helium 10, Jungle Scout, Amazon Brand Analytics). - Ability to independently analyze catalog performance and implement optimization decisions without guidance. - Strong PPC and DSP knowledge used as part of a full catalog strategy. Mindset - Ownership mentality - High sense of urgency: fast, decisive action is your default, not your exception. - Proactive anomaly-spotter: you find the problem before the problem finds you. - Highly adaptable in a fast-paced, evolving environment. - Comfortable working independently with strong accountability to goals. Communication & Availability - Excellent written and verbal communication in English. - Full-time availability (40 hours/week in CST timezone). - Comfortable on video calls, Slack, and written communication for cross-functional collaboration. Why Join Zicoto? - CCompetitive Compensation & Flexibility: Work remotely within the CST timezone. Salary flexible for the right A-player. - Professional Development: Learn from a high-performing team managing tens of millions in Amazon sales. - Tools & Resources: Best-in-class analytics platforms and proprietary tools. - High-Performance Culture: A team of driven professionals focused on results — no hand-holding. - Growth Opportunity: Top performers will advance to leadership roles. Application Process - Complete the application process and make sure to upload your introduction video link because that is mandatory step. - 1-2 rounds of interviews where we will dive into your Amazon sales experience and results. - Be prepared to share specific examples of how you've driven sales growth and managed product launches.