Frontera Health

Role Description We are seeking a passionate and experienced Engineering Lead to join our growing team and play a pivotal role in building our Integrations Platform. As an Engineering Lead, you will own the systems that connect our platform with external partners, data sources, and internal services - enabling seamless, secure, and scalable data exchange. You will lead the design and development of integration architecture, including robust APIs, data pipelines, and partner integrations, while helping guide technical direction in collaboration with senior engineers and cross-functional stakeholders. This is a backend-leaning, hands-on leadership role, where you’ll spend approximately: - 80% of your time building - 20% leading and coordinating the engineering team You’ll be responsible for setting technical direction, unblocking the team, and ensuring high-quality execution while remaining deeply embedded in the code. What You'll Do - Integrations & Platform Ownership: Lead the design and development of our integrations platform, including APIs, data pipelines, and third-party system integrations (e.g., EHRs, partner systems, internal services). - Technical Leadership: Drive the architecture and implementation of scalable, secure, and reliable integration systems. Establish best practices for API design, data modeling, and system interoperability. - Cross-Functional Collaboration: Partner closely with product, design, operations, and external stakeholders to translate integration requirements into technical solutions. Collaborate across US and India-based engineering teams to ensure alignment and execution. - System Reliability & Performance: Own the performance, monitoring, and reliability of integration systems. Proactively identify and resolve bottlenecks, data inconsistencies, and failure points. - User & Partner Experience: Improve the experience for both internal teams and external partners by building intuitive, well-documented, and reliable integration workflows and tooling. - Architecture & Development: Write clean, maintainable, and efficient code while setting standards for the team. Contribute directly to critical parts of the system. - Mentorship & Team Development: Mentor engineers and foster a high-performing, collaborative team environment. Prepare to transition into a full-time Engineering Manager role within 6–9 months. - Continuous Improvement: Stay current with best practices in distributed systems, APIs, and data integration. Continuously improve system scalability, security, and maintainability. Qualifications - 5+ years of experience in full-stack or backend-leaning engineering, with strong experience building APIs and integration systems - 2+ years of experience leading or managing engineers - Experience building and scaling integration platforms, APIs, or data pipelines in production environments - Strong understanding of system design, distributed systems, and data flow between services - Experience working with third-party integrations (e.g., healthcare systems, EHRs, SaaS platforms, or partner APIs) is highly preferred - Comfortable operating in fast-paced, ambiguous, zero-to-one environments - Strong product mindset - focused on building practical, reliable solutions that deliver real user and business impact - Excellent communication skills and ability to drive alignment across technical and non-technical stakeholders - Experience working with globally distributed teams is a plus - Interest in healthcare and/or experience working with regulated data (HIPAA, PHI) is a plus - Familiarity with AI/ML systems and their integration into product workflows is a plus Benefits - Opportunity to be at the forefront of innovation in pediatric healthcare. - Work on challenging and impactful projects that leverage cutting-edge technologies. - Collaborate with a talented and passionate team in a fast-paced and dynamic environment. - Make a real difference in the lives of children and families in rural communities. - Competitive salary and benefits package. Company Description Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most. Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere. Our Mission: Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.

Role Description Frontera is hiring a GTM Systems Lead to own and operate the commercial technology stack that powers our Sales organization. This is not a narrow ticket taking a CRM role. It is a high impact commercial operations role responsible for: - CRM administration - Lifecycle configuration - Routing logic - Data integrity - Automation - Reporting clarity across both B2B and Direct to Parent motions Success in this role means combining strong technical system ownership with operational discipline and a practical understanding of how sales teams actually work. You will reduce friction, eliminate ambiguity, and maintain systems that allow our commercial teams to move faster with confidence. What You’ll Own - CRM Administration & Lifecycle Configuration - Administer and maintain our CRM including objects, fields, validation rules, workflows, permissions, and reporting structures - Configure and maintain lifecycle models across: Enterprise B2B pipeline, Partner and referral driven opportunities, and Direct to parent enrollment journeys - Define and enforce stage criteria to reduce pipeline stalling and ambiguity - Maintain routing logic that supports clear ownership across SDRs, AEs, Partnerships, and CS teams - Modern GTM Stack Management - Administer and integrate systems across a modern AI native GTM stack including: - CRM platform (Hubspot; Salesforce) - Clay for enrichment, outbound intelligence, and workflow automation - Sales engagement platforms - Marketing automation systems - Call intelligence tools - Data enrichment providers - Attribution and analytics platforms - Ensure clean data flow between systems and eliminate manual reconciliation - Maintain documentation of system architecture and integrations - Pipeline Integrity & Attribution - Maintain accurate lead source and channel attribution across inbound, outbound, partner, and community channels - Ensure marketing to sales handoffs are measurable and clean - Identify and resolve lifecycle and attribution errors that distort reporting - Support clear funnel visibility across both B2B and Direct to Parent motions - Forecasting & Commercial Visibility - Build and maintain dashboards for: - Pipeline health and velocity - Conversion rates across enterprise and Direct to Parent funnels - Partner sourced contribution - Forecast accuracy - Reduce spreadsheet dependency across leadership - Support forecasting models and quota visibility - Automation & Sales Productivity - Build automation that reduces manual data entry and hygiene burden - Implement validation guardrails to improve data integrity - Streamline handoffs between Marketing, SDR, AE, Partnerships, and Enrollment - Support outbound automation logic and enrichment workflows within Clay - Document workflows to support onboarding and scale - Cross Functional Partnership - Partner closely with: - Leadership team - Growth and Marketing - Sales and Customer Success - Partnerships - Product Qualifications - 5 to 8+ years in Sales Operations, RevOps, GTM Systems, or Commercial Operations - Hands on CRM administration experience and sales automation systems - Experience managing modern GTM stacks including tools such as Clay - Strong understanding of lifecycle modeling and pipeline management - Experience building automation and routing logic - Comfort working directly with sales teams and improving rep productivity - Experience building forecasting infrastructure - Strong analytical skills and attention to detail Requirements - Experience in healthcare or other regulated industries - Experience supporting multi motion environments including B2B, D2C, and B2B2C - Experience working in high growth or AI native environments Benefits - All full-time employee benefits include a stake in shared success through stock options - Health benefits - 401(k) plan - 4 weeks of PTO per year Company Description Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.