Four Seasons Hosting LLC

Role Description Four Seasons Hosting is expanding its Support Team! As a Support Team Member, you’ll assist clients with issues related to game servers, web hosting, VPS, and more. You’ll be the first point of contact for clients through tickets, live chat, or Discord, working closely with our Level 2 staff to ensure issues are resolved quickly and professionally. This role is fully remote and self-paced, ideal for those who enjoy troubleshooting and working with hosting environments. Responsibilities - Respond to support tickets via WHMCS, live chat, and Discord - Troubleshoot and resolve issues related to: - Game servers (e.g., Minecraft, Rust, and others) - Web hosting (e.g., unblocking IPs, fixing website issues) - VPS and dedicated servers (e.g., storage increases, reboots) - Escalate complex issues to Level 2 staff when necessary - Provide timely, accurate, and professional responses to clients - Maintain clear internal notes and communicate effectively with the team Qualifications - Must be 18 or older - Comfortable working in a fast-paced, ticket-based environment - Basic understanding of hosting, servers, or customer support processes - Strong written communication and troubleshooting skills - Willingness to sign a non-disclosure agreement (NDA) - Ability to manage multiple client interactions efficiently and respectfully Benefits - $2 per ticket resolved, with opportunities to earn up to $10 per ticket based on performance and experience - Free game servers for personal use - Discounts on dedicated equipment and hosting services - Opportunities for advancement and long-term growth

Hosting Sales Executive (Commission-Based | Remote | Self-Paced) Company: Four Seasons Hosting Location: Remote (Work From Anywhere) Type: Commission-Based / Independent About the Role Four Seasons Hosting is seeking motivated, self-driven Sales Executives to help bring new clients to our hosting family. You’ll be selling a range of services — from game servers and web hosting to dedicated servers, colocation, and B2B rentals. This role is 100% remote and self-paced, ideal for someone confident in finding leads, building relationships, and closing deals. You’ll have access to our internal tools, Discord, and support team to help you succeed. Commission & Bonuses - 45% commission on each new client’s first month - 15% recurring commission for as long as the client remains active - Tiered bonuses for hitting sales milestones or closing large B2B/colocation deals - Unlimited earning potential — the more you sell, the more you earn Responsibilities - Identify and engage potential customers through your own outreach - Build relationships with gamers, developers, and businesses seeking hosting solutions - Close sales across our full range of products: - Game Servers - Web Hosting & Domains - VPS & Dedicated Servers - Colocation / B2B Rentals - Reseller Hosting - Maintain basic client notes and ensure smooth handoff to support teams - Stay active in our Discord to assist prospects, share ideas, and stay updated on new offers Requirements - Confident communicator with sales or customer service experience (hosting industry experience is a plus) - Self-motivated and comfortable working independently - Basic understanding of hosting or gaming services (training provided) - Reliable and professional — you’ll be representing our brand to new clients Perks of Working with Four Seasons Hosting - Fully remote, flexible hours — work from anywhere - Transparent, community-driven company culture - Unlimited earning potential with recurring income - Join a team that values your input and celebrates success together How to Apply If you’re ready to take control of your income and help people find the right hosting solutions, we’d love to hear from you.