Focal One

• Responsible for the safe operation, optimization, and clinical integration of state-of-the-art robotic systems • Maintenance and servicing: planning and carrying out regular maintenance measures, including safety checks (STK) and metrological checks (MTK) • Compliance with the Medical Device Regulation (MDR) • Coordination of deployment plans and ordering of spare parts in cooperation with various departments • Repair and troubleshooting at the customer's site: rapid diagnosis and repair of technical defects • Installation and commissioning of new devices, as well as training of medical staff • Documentation of all service calls, test results, and changes to master data • Technical support for customers or clinical staff with questions about applications