Flippa.com

• Lead sell-side and buy-side mandates including valuation, strategic positioning, and due diligence. • Leverage your existing network and community to source high-value digital assets (SaaS, Ecommerce, Apps, and Content sites). • Act as the primary advisor for founders, helping them navigate exit strategies and maximize their valuation on the Flippa platform. • Utilize Flippa’s internal legal, marketing, and payment (Escrow) frameworks to ensure seamless deal closures.

• Support new and existing users in setting up and successfully using Flippa • Deliver timely, high-quality customer support across chat, email, and platform channels • Help customers understand how Flippa works, improving onboarding success and platform adoption • Manage, investigate, and resolve customer issues and complaints, escalating where appropriate • Ensure customers receive clear, accurate, and consistent communication at all times • Monitor and manage incoming payments into the FlippaPay Trust Account to ensure release of payments in line with compliance and regulatory requirements. • Act as the voice of the customer by sharing insights and feedback with the Product team • Contribute to continuous improvement of support processes, tooling, and knowledge resources • Collaborate closely with global CX colleagues to ensure seamless coverage across time zones