Fielding Graduate University

Role Description We are seeking a Temporary Senior Financial Aid Advisor to work remotely on a full-time 37.5-hour per week basis. - Provides personalized financial aid counseling to students on all aspects of financial aid programs from all federal, state, university, and private loan and scholarship sources. - Analyzes and verifies eligibility and awards the financial aid for all financial aid programs. - Monitors student eligibility and processes all aid award adjustments for enrollment changes, including tuition adjustments, leave of absence, and withdrawal. - Interacts with outside agencies (such as federal student aid, private lenders, loan servicers, and external scholarship providers) to facilitate compliant student advisement, eligibility, and awarding. - Processes disbursement transmittal and student notifications for federal and private loans, as well as institutional scholarships. - Conducts financial literacy and default prevention activities. - Maintains working knowledge of regulatory requirements and processes in relation to job tasks. - Assists in ensuring departmental compliance with federal and state regulations and university policies, and communicates them effectively to students and staff. - Completes daily data import processing, routine financial aid reporting, and other duties as assigned. Qualifications - Bachelor’s degree in business administration, accounting, communication, or other related field; or an equivalent combination of education and experience. - Minimum four years’ experience in student financial aid, higher ed administration, lending/finance, or related field that requires the interpretation and application of regulations and policies. - Experience with federal student loan administration, scholarship administration, and borrower counseling is strongly preferred. Requirements - Applications will not be considered complete unless both a resume and cover letter are uploaded. - Do not use Easy Apply. - Applicants are encouraged to have their employment history, educational information, and professional references on hand while completing the application. - The online application process takes approximately 30-60 minutes. - Upon completion, applicants will receive confirmation of receipt via email. Benefits - Competitive salaries and excellent benefits. - 37.5-hour work week with flexible scheduling and workplace. - 13 paid holidays and 2 weeks’ paid vacation. - Medical/dental/vision/life insurances. - Flexible Spending and Health Savings Accounts. - Generous retirement contributions after two years of service. - Tuition Assistance and professional development opportunities for all positions.

Role Description We are seeking a Temporary Financial Aid Advisor to work remotely on a full-time 37.5-hour per week basis. - Provides personalized financial aid counseling to prospective, current, and former students across federal, state, institutional, and private funding sources. - Serves as a primary point of contact for high-volume student inquiries via phone, email, and virtual appointments, ensuring timely, accurate, and student-centered support. - Manages the financial aid pipeline from application through awarding and disbursement, monitoring student progress, identifying bottlenecks, and supporting timely funding outcomes. - Owns and supports financial aid reporting and data tracking, including generating daily and weekly reports, analyzing trends in application completion and funding timelines, and maintaining data accuracy across systems. - Collaborates cross-functionally with admissions, student accounts, registrar, and other departments to improve processes, enhance the student experience, and ensure compliance with federal, state, and institutional regulations. - Supports scholarship program administration, external agency coordination, and ongoing process improvements to increase efficiency, reduce errors, and improve operational effectiveness. - Maintains working knowledge of regulatory requirements and ensures compliance with all applicable federal, state, and institutional policies. Qualifications - Bachelor’s degree in business administration, accounting, communication, or other related field; or an equivalent combination of education and experience. - Minimum two years’ experience in student financial aid, higher education administration, lending/finance, or in a related field that requires the interpretation and application of regulations and policies. - Experience with federal student loan administration, scholarship administration, and borrower counseling is strongly preferred. Requirements - Applications will not be considered complete unless both a resume and cover letter are uploaded. - Do not use Easy Apply. - Applicants are encouraged to have their employment history, educational information, and professional references on hand while completing the application. - The online application process takes approximately 30-60 minutes. - Upon completion, applicants will receive confirmation of receipt via email. Benefits - Competitive salaries. - 37.5-hour work week. - Flexible scheduling and workplace. - 13 paid holidays. - 2 weeks’ paid vacation. - Medical/dental/vision/life insurances. - Flexible Spending and Health Savings Accounts. - Generous retirement contributions after two years of service. - Tuition Assistance. - Professional development opportunities for all positions.