Ferrandino & Son, Inc.

• Conduct ongoing relationship-building and coaching regarding existing vendor partners and new vendor partners, so they understand expectations of service • Identify and qualify potential new vendor partners for vetting process • Be available to meet with vendor partners upon request • Assess properties within assigned territory for quality control, ensuring that exterior maintenance performed by third-parties meet client standards and contractual requirements • Provide consistent communication with clients about needs and goals, to build relationships and ensure service-expectations are met and contractual obligations are fulfilled • Independently spot issues and resolve problems • Review and understand contracts to understand scope of work and opportunities to develop business • Identify and propose site enhancements to clients • Develop and lead site enhancement projects with clients • Promptly identify safety issues stemming from landscape and/or environmental factors on client-sites • Develop proposals outlining scope of new projects and assigning accurate pricing for enhancement projects • Ability to perform Request for Proposal (RFP) measurements, assessments and picture-taking • Independently manage and perform field requests as disseminated by Regional Manager • Onboarding assistance to new vendor partners with constant communication • Working with vendor partners to execute enhancement projects according to contract • Counseling vendor partners to suggest out of scope enhancements recognized during their regular service rotations • Identify vendor partners who are not performing and initiate remedial efforts with vendor partners who are not performing • Lead and participate in trainings focused on arboriculture, botany, horticulture, and other environmental factors