FECHHEIMER BROTHERS COMPANY

Role Description The Account Manager drives revenue growth and account retention across an assigned multi-state territory by building enduring customer relationships, expanding business with current accounts, and winning new opportunities through consultative selling. The role is fully remote and requires frequent travel throughout the territory. Success is measured by quota attainment, pipeline health, forecast accuracy, and customer satisfaction. Territories for This Role: Dallas Fort Worth & North Texas Responsibilities - Territory & Account Planning - Develop and execute territory plans, setting quarterly goals for target accounts, coverage, and pipeline creation. - Maintain an organized travel plan and weekly calendar to maximize in-person customer engagement and coverage. - New Business Development - Identify, qualify, and progress new opportunities through networking, referrals, lead follow-up, and market research. - Schedule and conduct in-person appointments and product demonstrations to articulate value and differentiation. - Account Management & Retention - Manage a portfolio of accounts, ensuring timely follow-up, issue resolution, and proactive growth plans. - Conduct regular business reviews with customers to assess results, upcoming needs, and expansion opportunities. - Dealer/Channel Enablement - Partner with authorized dealers and distributors to support sell-through, training, and merchandising initiatives. - Coordinate sample kits, collateral, and promotional programs that drive demand and brand consistency. - Sales Processing & Reporting - Maintain accurate CRM hygiene (contacts, activities, opportunities, and forecasts) and create weekly activity reports. - Negotiate pricing and terms within company guidelines and document agreements in CRM. - Event & Market Intelligence - Represent the company at trade shows and conferences; plan pre-show meetings and post-show follow-ups. - Monitor competitor activity, market trends, and customer feedback; share insights to inform product and go-to-market decisions. - Cross-Functional Collaboration - Collaborate with Customer Service, Marketing, and Operations to ensure accurate order fulfillment and customer experience. - Provide feedback to Product teams on fit, features, and performance to support continuous improvement. Qualifications - Bachelor’s degree preferred; equivalent experience considered. - 4+ years of field sales or account management experience; apparel/uniform industry a plus. - Valid driver’s license and acceptable driving record. - Ability to travel up to 75% within the State of Texas and surrounding States; occasional evenings and weekends for events. Requirements - Strong consultative selling skills with the ability to discover needs, tailor solutions, and handle objections. - Excellent interpersonal and communication skills; comfortable presenting in person to groups and decision-makers. - Proficiency with CRM platforms (e.g., Microsoft Dynamics 365 or Salesforce) and basic data analysis for pipeline and forecasting. - Territory management discipline including calendar planning, travel logistics, and follow-up cadence. - Negotiation skills and business acumen with an understanding of pricing, margins, and contract terms. - Self-starter who thrives in a remote environment, demonstrates integrity, and consistently meets commitments. Benefits - Competitive Pay - Vacation, Sick, and Personal Paid Time Off - 10 Paid Holidays - Health, Vision, and Dental Insurance - FSA and HSA Accounts - Long and Short-Term Disability - Employer Paid Life Insurance and Voluntary Life Insurance - Accidental and Critical Illness Insurance - Employee Assistance Program - Paid Parental Leave - Tuition Assistance - 401(k) Plan with Employer Match

Role Description The Industrial Engineer improves sewing operations across multiple manufacturing sites, both domestic and international, as well as both company owned and 3rd party contractors, by increasing operator efficiency, reducing WIP, improving quality, and lowering manufacturing costs using proven industrial engineering and lean methods. This role monitors production performance by operation, implements process changes to increase efficiency using TSS (Toyota Sewing System) for modular manufacturing, conducts time studies and sets production rates, and delivers routine daily/weekly/monthly production reporting in support of the ISO 9001 quality management system. The position is remote and requires frequent travel to manufacturing locations to observe processes, validate standards, and drive consistent execution. Responsibilities - Monitor production levels by operation and implement process changes to increase operator efficiency using TSS (Toyota Sewing System) principles for modular manufacturing. - Identify bottlenecks, imbalance, and flow constraints within sewing modules/lines and recommend practical countermeasures to improve throughput and reduce WIP. - Apply apparel/uniform industry best practices (e.g., standard work, modular staffing, line balancing, point-of-use staging) to improve consistency and performance. - Conduct production analysis and time studies and set manufacturing production rates/standards. - Maintain and update engineered standards (e.g., SMV/SAM concepts, method validation, allowance logic) used for planning, costing, and performance measurement in sewing operations. - Support continuous improvement by evaluating methods/motions to reduce non-value-added work and improve ergonomics without compromising quality. - Perform data analysis using the ISO 9001 quality management system and produce daily/weekly/monthly reports on production to be shared with plant management. - Extract data from the production control program/system and maintain accurate data entry as needed to ensure reliable reporting and analysis. - Use data to identify trends and root causes (efficiency loss, downtime, rework drivers) and translate insights into improvement actions. - Partner with Operations and Quality to reduce defects and variation through process controls, operator method adherence, and prevention-focused improvements consistent with ISO expectations. - Support manufacturing cost reduction through improved methods, reduced rework/scrap, better utilization, and increased throughput. - Ensure compliance with safety guidelines and governmental regulations; promote safe work practices aligned to production floor realities (equipment, workstation layout, material flow). - Serve as a site safety advocate as assigned, supporting OSHA-aligned practices and safe process design. - Travel to multiple manufacturing sites (domestic & international, internally, & 3rd party vendors) to observe processes, validate standards, and drive consistent execution of best practices across operations. - Collaborate with plant leadership and cross-functional partners to implement improvements and sustain gains through training on standard methods (non-supervisory; improvement-focused). - Evaluate and recommend apparel manufacturing technologies and workflow changes that reduce cost and improve quality. - Other duties as assigned consistent with industrial engineering support for apparel sewing operations. Qualifications - Strong industrial engineering capability in apparel/uniform sewing manufacturing (flow, modular operations, standard work, bottleneck analysis). - Working knowledge of TSS (Toyota Sewing System) or similar modular manufacturing systems. - Working knowledge of ISO 9001 and how reporting/metrics support a quality management system. - Skilled in time study techniques, setting standard rates, and improving methods in a production environment. - Proficiency working with production control data and generating recurring performance reporting (daily/weekly/monthly). - Strong communication and stakeholder management skills for remote work and multi-site influence; able to translate data into action plans. Requirements - Background in apparel manufacturing processes through formal education and/or on-the-job training; Bachelor’s degree preferred but not required. - 5+ years’ experience in apparel manufacturing (or equivalent relevant experience). - Remote role with frequent travel to multiple manufacturing locations, both domestic and abroad, as business needs require. Physical Requirements - Frequent sitting (remote work and data analysis); occasional standing and walking during on-site observations; driving and air travel as required for multi-site support. - Rare climbing or crawling; occasional stooping, kneeling, or crouching when observing processes and workstations; frequent reaching and handling when using measurement tools and working with laptops/documents. - Frequent talking and visual acuity for near and midrange tasks (reporting, analysis, documentation); occasional depth perception and field of vision demands while navigating production floors and during travel. Benefits - Competitive Pay - Vacation, Sick, and Personal Paid Time Off - 10 Paid Holidays - Health, Vision, and Dental Insurance - FSA and HSA Accounts - Long and Short-Term Disability - Employer Paid Life Insurance and Voluntary Life Insurance - Accidental and Critical Illness Insurance - Employee Assistance Program - Paid Parental Leave - Tuition Assistance - 401(k) Plan with Employer Match