Faithworks Total Ground Maintenance, LLC

• Respond to inbound leads from website forms, email, and phone messages • Gather necessary information from potential customers (service needed, property address, photos if required) • Enter and update customer information in the CRM system • Prepare and send estimates using company pricing guidelines and templates • Look up property information using online tools (Google Maps, Zillow, or county property sites) • Ensure estimates are clear, professional, and sent promptly • Follow up with potential customers regarding estimates • Track proposals sent and maintain follow-up reminders • Help convert leads into scheduled jobs • Maintain accurate records of leads, estimates, and job status • Update spreadsheets and CRM records • Keep sales activity organized for the sales manager • Schedule site visits for the sales manager when needed • Assist with preparing documents for larger commercial bids • Communicate with the internal team via Slack and email