Fairstead ESC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The HAP (Housing Assistance Payments) Specialist supports the submission of vouchers and troubleshoots voucher issues for assigned properties. They support new properties transitioning to the portfolio. - Prepares and submits vouchers. - Completes special claims. - Provides personalized customer service to vendors, contractors, and coworkers regarding property requests, payments, and obligations. - Provides outstanding customer service and answers any questions about billing statements and refund payments. - Investigates and resolves outstanding travel pay issues. - Implements policies to improve efficiency. - Prepares, interprets, and presents financial statements for senior management. - Performs other assigned duties. Qualifications - Bachelor’s degree or similar work experience required. - At least 3+ years of affordable housing experience (e.g., Section 8/202/811/LIHTC/Bond/multilayered programs). - Review, interpret, and apply federal, state, and local housing regulations. - Ability to provide empathy and cultural humility to diverse populations. - Ability to multi-task and complete multiple assignments. - Demonstrate professional written and verbal communication skills. - Proficiency in Microsoft Office Suite, Yardi software, RealPage, and HUD (Housing and Urban Development) Web Access security system. - Expert knowledge of the principles, techniques, and practices of HUD subsidized housing programs; specifically Housing Choice Voucher program. - Bilingual in Spanish/English communication preferred. Benefits - Generous employer contribution for Medical Insurance through Meritain Health. - Employer Paid Vision Plans. - Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. - 12+ paid Holidays. - 15 days of PTO. - 7 Sick days. - Employer Paid Life Insurance. - Flexible Spending Account. - Nationwide Pet Insurance. - Disability Insurance. - Laser Correction Discount. - Employee Discounts on appliances, apparel, and more. Company Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Fairstead is seeking a Compliance Lease-Up Specialist to join our property management team. In this role, the Compliance Lease-Up Specialist will lead all compliance efforts related to the lease-up phase, ensuring 100% adherence to federal, state, and local housing regulations. This role is responsible for maintaining compliance with all federal and state housing regulations, including Low Income Housing Tax Credits (LIHTC) and HUD Project-Based Section 8. - Work alongside leasing, operations, and social services teams to guarantee a smooth, timely, and fully compliant lease-up experience. - Act as a liaison between site staff, residents, housing agencies, and other stakeholders to maximize economic outcomes and minimize operational risks. - Offering a $2,500 Sign-on bonus. - Up to 90% travel is required. Responsibilities - Oversee compliance during the initial lease-up and/or takeover phases, ensuring documentation and reporting are completed on time for management and external agencies. - Ensure the accurate and timely processing of all tenant and resident third party verifications, and compliance paperwork requirements. - Conduct detailed initial reviews of lease-up files, ensuring accuracy, completeness, and program eligibility prior to submission to regulatory agencies. - Establish a standardized review process and Quality Assurance check to streamline file approvals and reduce error rates. - Facilitate and schedule weekly compliance check-in calls to ensure goals and workflows keep pace with unit delivery, qualification, and occupancy timelines. - Assist with onboarding and compliance support for new site team members, when needed. - Ensure all final approved lease-up resident files are uploaded into SharePoint, OneSite/Yardi (as applicable), and investor platforms. - Ensure the state monitoring databases are updated monthly (or more frequently) as required. - Ensure documentation/forms used by site staff are up to date. - Serve as the primary compliance liaison for file submissions, approvals, and audits. - Ensure timely responses to audit findings and implement corrective action plans as necessary. - Perform other duties assigned. Qualifications - 90-100% Travel Required. - Three (3) years of affordable housing compliance experience with strong knowledge of affordable housing multifamily leasing and compliance for both LIHTC and PBRA Section 8 programs. - Must have recent experience with LIHTC Initial Lease-Ups or LIHTC Acquisition/Rehab Lease Ups. - COS Certification through NCHM required or must be able to obtain within first 60 days of employment. - HCCP, BOS, AHM, or other widely known affordable housing compliance certifications are preferred. - Excellent communication skills - written and oral. - Strong interpersonal skills, including experience managing people (in multiple locations preferred). - Strong organizational, prioritization, and time management skills. - Extremely detail-oriented. - Able to thrive in a fast-paced environment with tight deadlines. - Proficient with Microsoft Office Suite, including advanced Excel functions. - Yardi and/or RealPage/OneSite experience (preferred) or ability to learn new software quickly. Benefits - Generous employer contribution for Medical and Dental. - Employer Paid Vision Plans. - Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. - 12 paid Holidays. - 15 days of PTO. - 7 Sick days. - Employer Paid Life Insurance. - Flexible Spending Account. - Nationwide Pet Insurance. - Disability Insurance. - Laser Correction Discount. - Employee Discounts on appliances, apparel, and more.