Fairphone

Role Description The Technical Account Manager (TAM) is part of the (technical) Market Readiness Team in the Product department and is responsible for managing the technical relationship between Fairphone and mobile carriers in North America. This role plays a central part in establishing the technical onboarding strategy, aligning telecom technical requirements, driving the product and software certification/approval process, and supporting long-term technical success throughout the product lifecycle. The TAM acts as the main point of contact for operator technical stakeholders and ensures internal alignment across Engineering, PLM, QA, and Product Management functions to fulfill or negotiate how partner requirements are implemented. Key Responsibilities & Objectives - Dedicated technical interface for telecom partners in dedicated regions, ensuring ongoing communication and alignment. - Coordinate and document partner requirements, and ensure internal implementation planning across teams, including early reviews of PRDs in collaboration with product managers. - Manage device onboarding processes, including testing, partner certification, and approval of new products and software updates. - Collaborate with internal stakeholders to ensure timely delivery and resolution of issues raised by carriers, including support and verification of network tests for the QA team in dedicated regions. - Represent Fairphone in carrier workshops, technical meetings, and program reviews in support of other sales or operations functions. - Maintain clear visibility on partner (requirement) roadmaps, timelines, and deliverables. Your Skills & Experience Must have’s - Bachelor's degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience. - Solid experience in a Technical Account Manager, Field Engineer, or Carrier Engineering role with a minimum of 5 years of experience in a similar position, working closely with North American carriers onboarding connected products, preferably smartphones. Experience with AT&T and T-Mobile is a plus. - Familiarity with Android OS, GMS certification, and operator software validation workflows. - Background in working with mobile carriers, ideally within the smartphone or telecom industry. Experience in mobile device debugging, log collection, and issue replication. - Strong understanding of mobile network technologies, smartphone architecture, and software release processes. - Ability to manage technical discussions, timelines, and deliverables across departments and partner organizations. - Strong organizational skills, attention to detail, and proactive problem-solving mindset. - Ability to work independently and across time zones. The role requires strong cross-cultural communication and collaboration skills. Benefits - The opportunity to create an impact on the electronics industry around the world. - A diverse work environment full of international, passionate, warm-hearted team members. - Competitive salary aligned with market standards. - Statutory paid annual leave, public holidays, and rest days in accordance with the labour law. - Social benefits & contributions made by both employer and employee as required under US law. - Professional development opportunities for training, skill development, and career advancement.

Title: Channel Marketing Manager (German speaking) Location: Amsterdam United States Full-time Permanent employee Job Description: Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that's how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone's mission and values? If you're nodding along and thinking, "Yes, that's me!", then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! - Location: Amsterdam - Hours: 40 hours per week - Start: ASAP - Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent - Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. About your role Fairphone is eager to connect with new audiences, scale our sales and grow brand awareness across Europe. This means we sell our products through Fairphone's own webshop, but also cooperate with commercial partners in the industry, such as network operators, distributors, marketplaces and retailers. We are looking to hire a Channel Marketing Manager (German-speaking) to support the Brand & Marketing team in effectively promoting our message across the marketing channels of our commercial partners towards B2C audiences. As a Channel Marketing Manager, your role is to maximize our reach & sell-out through the commercial partners in your geographical territory. You will develop and coordinate marketing strategies to increase consideration and conversion for Fairphone by leveraging the retail network and brand channels of our partners. You work closely together with our account managers to build the country strategies and our commercial partnerships. - You are proactive, have a strong sense of initiative, and a positive attitude, - You are energized by working against challenging sales targets and have a commercial drive, - You are a great storyteller, as you will sell much more than a phone, - You are a reliable team player with excellent communication skills, who is curious by nature and takes ownership at work, - You have a strong analytical mindset, and attention to detail comes like second nature, - You embrace diversity in thoughts, opinions, and backgrounds, - You feel a strong connection with Fairphone's mission and values, - You are willing to travel frequently to partner visits and industry events, - You (are willing to) live in the Netherlands and have the right to work within the EU. Key Responsibilities & Objectives - You are responsible for building and running a strong, engaging channel marketing strategy for our B2C sales partners, which you track and optimize accordingly, - Plan, develop & evaluate marketing activities with our partners across their channels, such as online presence, store activations, and paid visibility on partner channels, - Plan, develop and potentially lead training for our resellers and their salesforce, as well as through our agencies, - You are responsible for pushing sell-out through planning and executing quarterly plans, as well as establishing a successful long-term relationship with the key accounts, - Provide commercial partners with the right level of brand and product information and consumer insights, in close collaboration with internal teams, - Work closely with the internal creative team to develop materials and creative assets for your marketing plans, - Analyze and report on key marketing KPIs from resellers, - Ensure accurate and timely budget management, - Lead partner events/industry fairs in your territory, - You work in tandem on the country plan with the Account Manager(s) for your territory. Core Activities Your Skills & Experience - You have excellent written and verbal communication skills in English AND German, - You have 3-5 years of relevant experience, preferably in trade marketing, channel marketing or an equivalent marketing field, - You have a passion for marketing, understand the role of sales and marketing channels, and you're up to date with the latest industry trends, - You consistently use data to make decisions, - You have experience working with commercial partners and know how to apply a strategy to an account's business and objectives, - You are hands-on, organized and have great planning skills, - You have strong interpersonal skills, ideally with experience in multi-disciplinary and international teams, - You are confident in leading projects and negotiations with external stakeholders, including at a high seniority level, - Preferably, you are familiar with working with macOS, Google Workspace and CRMs. What Fairphone can offer you? - The opportunity to create an impact on the electronics industry around the world. - A diverse work environment full of international, passionate, warm-hearted team members. - 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You'll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! - Daily, healthy lunch, organic FairChain coffee, and many more tasty things. - You will join Fairphone's collective pension scheme, and we will contribute to building your pension. - You will receive a MacBook, Fairbuds, and a Fairphone as working devices. - Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up. - Public transport allowance - we fully cover your 2nd-class commute from your home to the office - Bike allowance - We support you with a bike purchase of up to €300, and you'll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! - Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we'll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings. - Kitchen with beautiful views to the IJ waterfront. - There's a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) Skip to main content Back to all jobs Channel Marketing Manager (German speaking) Amsterdam Full-time Permanent employee Apply for this job About Fairphone Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that's how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone's mission and values? If you're nodding along and thinking, "Yes, that's me!", then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! - Location: Amsterdam - Hours: 40 hours per week - Start: ASAP - Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent - Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. About your role Fairphone is eager to connect with new audiences, scale our sales and grow brand awareness across Europe. This means we sell our products through Fairphone's own webshop, but also cooperate with commercial partners in the industry, such as network operators, distributors, marketplaces and retailers. We are looking to hire a Channel Marketing Manager (German-speaking) to support the Brand & Marketing team in effectively promoting our message across the marketing channels of our commercial partners towards B2C audiences. As a Channel Marketing Manager, your role is to maximize our reach & sell-out through the commercial partners in your geographical territory. You will develop and coordinate marketing strategies to increase consideration and conversion for Fairphone by leveraging the retail network and brand channels of our partners. You work closely together with our account managers to build the country strategies and our commercial partnerships. - You are proactive, have a strong sense of initiative, and a positive attitude, - You are energized by working against challenging sales targets and have a commercial drive, - You are a great storyteller, as you will sell much more than a phone, - You are a reliable team player with excellent communication skills, who is curious by nature and takes ownership at work, - You have a strong analytical mindset, and attention to detail comes like second nature, - You embrace diversity in thoughts, opinions, and backgrounds, - You feel a strong connection with Fairphone's mission and values, - You are willing to travel frequently to partner visits and industry events, - You (are willing to) live in the Netherlands and have the right to work within the EU. Key Responsibilities & Objectives - You are responsible for building and running a strong, engaging channel marketing strategy for our B2C sales partners, which you track and optimize accordingly, - Plan, develop & evaluate marketing activities with our partners across their channels, such as online presence, store activations, and paid visibility on partner channels, - Plan, develop and potentially lead training for our resellers and their salesforce, as well as through our agencies, - You are responsible for pushing sell-out through planning and executing quarterly plans, as well as establishing a successful long-term relationship with the key accounts, - Provide commercial partners with the right level of brand and product information and consumer insights, in close collaboration with internal teams, - Work closely with the internal creative team to develop materials and creative assets for your marketing plans, - Analyze and report on key marketing KPIs from resellers, - Ensure accurate and timely budget management, - Lead partner events/industry fairs in your territory, - You work in tandem on the country plan with the Account Manager(s) for your territory. Your Skills & Experience - You have excellent written and verbal communication skills in English AND German, - You have 3-5 years of relevant experience, preferably in trade marketing, channel marketing or an equivalent marketing field, - You have a passion for marketing, understand the role of sales and marketing channels, and you're up to date with the latest industry trends, - You consistently use data to make decisions, - You have experience working with commercial partners and know how to apply a strategy to an account's business and objectives, - You are hands-on, organized and have great planning skills, - You have strong interpersonal skills, ideally with experience in multi-disciplinary and international teams, - You are confident in leading projects and negotiations with external stakeholders, including at a high seniority level, - Preferably, you are familiar with working with macOS, Google Workspace and CRMs. What Fairphone can offer you? - The opportunity to create an impact on the electronics industry around the world. - A diverse work environment full of international, passionate, warm-hearted team members. - 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You'll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! - Daily, healthy lunch, organic FairChain coffee, and many more tasty things. - You will join Fairphone's collective pension scheme, and we will contribute to building your pension. - You will receive a MacBook, Fairbuds, and a Fairphone as working devices. - Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up. - Public transport allowance - we fully cover your 2nd-class commute from your home to the office - Bike allowance - We support you with a bike purchase of up to €300, and you'll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! - Grow with us! We encourage you to develop at Fairphone. In addition to €500 for L&D, we'll support your career goals with coaching (Inuka), workshops, or courses that you can join with your development budget. You will get access to Udemy with unlimited courses and trainings. - Kitchen with beautiful views to the IJ waterfront. - There's a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) At Fairphone, we care about people, planet and you. It's natural that we see diversity, equity and inclusion (DEI) as an essential part of how we work together and do business. We support and further strengthen our inclusive work environment and culture by more formally implementing various DEI efforts to ensure all Fairphoners feel included, respected, and supported.