Evolve today Romania

• Operate, administer, and continuously optimize our internal analytics platforms • Automate repetitive operational tasks and refine the workflows around them • Build and maintain observability, monitoring, and security mechanisms that keep services healthy • Troubleshoot end-to-end — across Linux systems, databases, OCI services, CI/CD pipelines, APIs, dashboards, and data refresh workflows • Partner with technical and business teams to keep services reliable and performant • Help shape the scalability, stability, and resilience of our infrastructure

• Govern, maintain, and improve content within the end-user and IT Knowledge Base • Follow up on feedback related to knowledge articles and ensure continuous improvement • Identify knowledge gaps, propose enhancements, and support knowledge quality initiatives • Evaluate user experience across the ServiceNow platform: identify bugs, usability or accessibility issues, and contribute to solutions • Communicate effectively with internal teams to ensure information is accurate, clear, and up to date