Eurofins Scientific

Title: Product Marketing Manager Location: Madison United States Full-time Job Description: Information about Eurofins as a whole: - Over 50,000 employees worldwide - Eurofins recently celebrated 30 years of excellence in bioanalytical testing. - The company has grown from 4 employees in a small lab in France to a global network. - 800 state-of-the-art laboratories across 41 countries. - Eurofins is one of the best performing companies in the world. In three decades, the company has grown more than 3,000 times. - Eurofins is now the global market leader in environmental, food, pharmaceuticals and cosmetics testing as well as in agro-sciences CRO (Contract Research Organization) services. Eurofins US Food is seeking a creative, detail-oriented, and strategic Product Marketing Manager to support the development and execution of marketing initiatives across assigned service lines. This role blends digital marketing execution with product marketing strategy to drive awareness, engagement, and growth in the food, feed, and dietary supplement testing markets. The ideal candidate will be a collaborative team player with strong communication skills, a passion for science-based marketing, and the ability to manage multiple priorities in a fast-paced environment. Product Marketing Support - Assist in developing and executing marketing strategies for assigned service lines. - Support market research and trend analysis to identify growth opportunities. - Help create compelling content that resonates with current and prospective customers. - Contribute to the development of value propositions, marketing tools, and campaigns. - Collaborate with cross-functional teams to support thought leadership and service promotion. - Serve as project manager for content creation, video production, promotional campaigns, etc. Digital Marketing Execution - Manage webinar logistics including email communications, platform setup, and coordination. - Respond to cross-functional marketing requests and support collaborative efforts. Strategic Input & Optimization - Provide recommendations to improve engagement, reach, and platform performance. - Share insights and contribute to the development of new marketing approaches. Additional Marketing Support - Assist with internal communications, event promotion, and ad hoc marketing projects. - Act as the primary liaison for freelancers and external partners, including PR firms, advertising agencies, and other vendors. Required - 5+ years of experience in marketing, customer support, sales or communications. - Strong organizational skills and attention to detail. - Excellent written and verbal communication skills. - Ability to work independently and manage multiple priorities. - Familiarity with project management tools. Preferred - Experience in the food, nutrition, or scientific testing industry. - Understanding of basic scientific principles and terminology. - Experience with marketing automation platforms. - Bachelor's degree in marketing, communications, or a scientific discipline (e.g., food science, chemistry, microbiology). - Reside within commutable distance to Madison, WI. Core Competencies - Business Acumen - Strategic Agility - Creative Thinking - Influencing Others - Continuous Improvement - Flexible remote work environment. - Opportunity to contribute to a mission-driven organization. - Collaborative and supportive team culture. - Professional development opportunities. - Excellent full time benefits including comprehensive medical coverage, dental, and vision options - Life and disability insurance - 401(k) with company match - Paid vacation and holidays Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

• Attend pre-booked appointments at various locations generally within a 2-hour radius from home • Provide a professional hair, nail, blood and DNA sample collection service • Maintain and develop excellent relationships with clients, donors • Implement the requirements of the company Quality Management System and help maintain ISO17025 accreditation • Ensure all collections are undertaken safely following required operating procedures • Provide statements to support legal proceedings at point of sample collection • Completion of all company mandated training

Role Description The Inside Sales Representative (ISR) serves as the administrative liaison for the sales team and actively seeks sales opportunities in smaller segments of the Water Testing market. The ISR is responsible for working with the sales staff to respond to quotes, Requests for Proposal (RFPs), purchase orders, and other client contractual issues as they arise. The ISR also pursues sales from targeted clients through phone calls and direct mail efforts. In all interactions, the ISR will act in the best interest of Eurofins and demonstrate professionalism and high performance when working with both internal and external clients. Eurofins and the ISR are committed to growing the business through a client-first culture that delivers exemplary service. Essential Duties and Responsibilities: - Conduct cold calls and sales campaigns to generate new sales. - Generate transactional price quotes as directed. - Conduct proposal research & provide technical support (Excel spreadsheet experience). - Onboard new accounts according to policy and complete vendor forms. - Assist in response to client inquiries originating from sales calls/emails. - Participate in sales campaigns to maintain and grow selected accounts/territories. - Ensure customer awareness of LIMS capabilities and services to improve selling opportunities. - Manage all subcontractor (within network and outside) issues (pricing/contacts/communications), including Project Management (PM) and sales rep requests for information from subcontract laboratories, while maintaining corporate purchasing directives to minimize volume to competitors and to be price sensitive. - Assist with proposal development, maintain proposal files. - Provide information to Account Managers and Directors on feedback received from clients regarding service issues and our competition. - Assist in the preparation for and attend periodic sales meetings as assigned. - Respond to requests for insurance certificates. - Establish and maintain a productive working relationship between client and lab. - Bid Portal(s) Listing Review (Bid Prime). - Manage processing of all awarded contract requirements. - TALS/LIMS experience familiarity is preferred. - Provide sister lab [ICO] research to gather info (capabilities, ability to meet RL's, verify parameter lists, certifications, correct method & prep codes). - Review Bid Portal(s) Listing and Review RFP documents for distribution (Bid Prime). - Maintain Competitor database by dissemination of bid tabulations. - Maintain 3rd party laboratory database - pricing and capabilities. - Understand contract requirements in obtaining client certificates of insurance. - Provide support for annual price increases for contracted clients. Qualifications - Education: AS/AA degree in Business related field with environmental experience (3-4 years client-relationship experience may substitute the degree). - Experience: 1-3 years experience in environmental industry sales and marketing or sales/laboratory support role. - LIMS experience is a plus. - Authorization to work in the United States indefinitely without restriction or sponsorship. - Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Requirements - This is a full-time Exempt position. Role is Monday to Friday 9 am to 5 pm with flexibility for longer hours and weekends. - Compensation: $71k-$82K (DOE). - Remote candidates are welcome to apply; candidates located in Pomona, CA or the West Coast are preferred. Benefits - Comprehensive medical coverage. - Life and disability insurance. - 401(k) with company match. - Paid holidays and paid time off. - Dental and vision options.

• Gérer les demandes clients et prospects : devis, contrats et suivi administratif • Assurer la gestion : création, paramétrage et mise à jour des bases de données clients • Coordonner les demandes avec les services internes (laboratoires, logistique, planification) • Traiter les sollicitations clients par téléphone et par email en apportant une réponse adaptée • Envoyer des Non conformités aux clients • Promouvoir les outils digitaux et les services proposés par Eurofins • Gérer les commandes • Remonter à sa hiérarchie toute situation dangereuse ou déviation aux procédures Qualité Santé Sécurité Environnement

Role Description The Marketing Communications Manager will lead the development and execution of integrated marketing communications programs that advance business priorities, strengthen brand visibility, and generate measurable demand. Reporting to the Marketing Director, this hands-on role will partner closely with marketing colleagues, sales, operations, technical subject matter experts, agencies, and cross-functional stakeholders to translate complex capabilities into clear, compelling campaigns, content, and sales tools. The successful candidate will bring strong strategic thinking, hands-on execution, and a proven ability to influence across teams without direct authority. Qualifications - 8 to 10 years of progressive marketing communications experience, preferably in a B2B, technical, scientific, life sciences, medical device, biopharma, or regulated industry environment. - A proven track record of developing campaigns that drive measurable engagement, demand generation, and qualified lead growth. - Combines strategic thinking with strong execution, moving confidently from planning and messaging through activation, measurement, and optimization. - A resourceful problem solver who can navigate ambiguity, remove barriers, and keep complex projects moving forward. - Influences effectively without authority by building trust, aligning stakeholders, and communicating recommendations with clarity and confidence. - Writes clearly and persuasively, with the ability to translate complex technical information into audience-focused marketing messages. - Works well in a collaborative, fast-paced environment while maintaining strong organization, attention to detail, and accountability for deadlines. Requirements - Bachelor’s degree in marketing, communications, journalism, public relations, business, or a related field required. - 8 to 10 years of experience in marketing communications, campaign management, demand generation, content marketing, or a related marketing role required. - Demonstrated experience with Adobe Creative Cloud, Canva, CRMs, and marketing automation platforms. - Experience in life sciences, medical device, biopharma, laboratory services, healthcare, manufacturing, technology, or another technical B2B environment preferred. - Experience managing agencies, vendors, budgets, and cross-functional marketing projects. Benefits - Full-time position, Monday-Friday, 8:00am-5:00pm, with overtime as needed. - Location: East Coast & Midwest — Boston, MA; Lancaster, PA; Jacksonville, FL; St. Louis, MO; Remote options available. - Excellent full-time benefits including comprehensive medical coverage, dental, and vision options. - Life and disability insurance. - 401(k) with company match. - Paid vacation and holidays.

• Execute and support the development, qualification, validation, and transfer of cell-based bioassays in a GMP-regulated laboratory environment • Perform cell-based potency, functional, neutralization, reporter gene, proliferation, viability, and ELISA assays • Maintain mammalian cell cultures and prepare reagents, standards, and controls • Execute GMP release, stability, characterization, and comparability studies • Monitor assay performance using established system suitability criteria and control trending • Support assay development, optimization, qualification, validation, and method transfer activities • Execute studies assessing precision, accuracy, specificity, linearity, range, robustness, and system suitability • Analyze data using bioassay and statistical software • Author and review protocols, reports, SOPs, and technical summaries • Perform work in accordance with GMP, GDP, GLP, ALCOA+, and established quality systems • Participate in deviations, OOS/OOT investigations, CAPAs, and change controls • Collaborate with project managers, QA, study directors, and scientific staff

• Conduct cold calls and sales campaigns to generate new sales. • Generate transactional price quotes as directed. • Conduct proposal research & provide technical support. • Onboard new accounts according to policy and complete vendor forms. • Assist in response to client inquiries originating from sales calls/emails. • Participate in sales campaigns to maintain and grow selected accounts/territories. • Ensure customer awareness of LIMS capabilities and services to improve selling opportunities. • Manage all subcontractor issues, including Project Management and sales rep requests for information. • Assist with proposal development and maintain proposal files. • Provide information to Account Managers and Directors on feedback received from clients regarding service issues and competition. • Assist in the preparation for and attend periodic sales meetings as assigned. • Respond to requests for insurance certificates. • Establish and maintain a productive working relationship between client and lab.

• Lead the design, development, and execution of phase-appropriate analytical methods in compliance with ICH and Health Authority guidelines. • Perform release and stability testing on starting materials, intermediates and API for both development and GMP samples. • Author and review technical documents including method qualification/validation/transfer protocols and reports for analytical procedures. • Maintain and troubleshoot analytical instrumentation. • Responsible for contributing to audit readiness and for participating in quality audits with FDA, other Regulatory Agencies, and customers, as needed. • Ensures work in compliance with all state and federal regulations, including but not limited to GMP, DEA, FDA, etc.

• Developing, reviewing, and maintaining controlled documentation that supports validation and laboratory operation activities • Ensuring that standard operating procedures (SOPs), forms, protocols, and other technical documents are accurate, clear, and compliant • Collaborating with cross-functional subject matter experts to manage documents, support quality initiatives, and promote consistency and continuous improvement • Writing and editing forms, protocols, reports, and procedures from existing templates under supervision • Analyzing documents to maintain continuity of style and content • Performing updates and revisions to technical documents as instructed • Working with Scientists, Regulatory Affairs, and Research and Development in a collaborative manner • Mentoring/training new associates

• Lead all 3rd party payer contract negotiations and all other contract related discussions with payers • Develop, drive and maintain a contracting strategy for the organization that is cognizant of current market trends and aligns incentives among companies within the Eurofins network of companies • Manage and negotiate national and regional contracts to ensure companies’ objectives are met in a timely manner • Analyze applicable contracts, associated documents and proposed fees, and negotiate financial terms of contracts • Analyze existing terms to determine if re-negotiation is warranted • Lead payer petitioning endeavors to overturn negative coverage decisions, or to ensure positive coverage decisions for new tests • Serve as the companies’ primary business owner and conduit for each 3rd party payer • Serve as designated participant on Executive Leadership team for clinical companies with third party billing requirements • Monitor, escalate and summarize potentially problematic contract provisions and regulatory issues to management as it relates to payer contracting • Interface with internal departments such as Payor Enrollment, Revenue Cycle, Analytics, Finance, Quality Management, and Legal • Develop and maintain relationships with operational counterparts at payors and regulatory bodies nationally • Work with external legal counsel to investigate and evaluate national and state payor market regulatory statues • Assist with the development and maintenance of department policies and standard operational procedures, in collaboration with underlings on the Payor Relations’ department, ensuring compliance • Create third-party tools to create a Payor policy database specific to the tests Eurofins performs • Create a dynamic fee schedule/reimbursement matrix and database • Resolve payor related reimbursement and contract language interpretation issues • Seek and find increased revenue opportunities through claims investigation, analysis of billing patterns/interfacing with billing and payer contractual non-compliance • Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity • Model and run payment analysis reports in Excel and other modeling programs from SAS data downloadable from our Xifin billing system • Monitor, identify, summarize and maintain a repository of applicable regulatory and contractual requirements (i.e. No Surprise Bill state legislation, Medicare/Medicaid required contract language etc.) • Serve as a project manager for any directed projects • Understand and investigate as needed, and disseminate, information to the managed care contracting department and billing, operations and sales of any new WC, Auto, Medicaid, CMS or health plan products introduced into the market place.