Eon

• Own the monthly revenue close for SaaS subscriptions and professional services • Manage contracts module within Sage Intacct • Prepare complex journal entries, perform account reconciliations for deferred revenue and contract assets, and conduct flux analysis to explain revenue trends • Review contracts to identify "performance obligations," perform allocations, track go lives / implementation, etc. • Act as the functional lead for the Sage Intacct Revenue Management/Contracts module • Lead the full billing lifecycle for SaaS subscriptions and Professional Services • Proactively manage the AR aging report • Maintain internal controls over the revenue cycle • Prepare audit-ready documentation and serve as a key point of contact for external auditors

• Own and drive net-new revenue growth for your region • Identify and engage prospective healthcare customers, including hospitals, health systems, and IDNs • Manage the full sales cycle—from lead qualification and discovery through contract negotiation and close • Deliver compelling product presentations, ROI analyses, and customized demonstrations • Collaborate with internal teams (Marketing, Solutions Engineering, Clinical Transformation) to tailor value propositions and drive successful sales outcomes • Maintain accurate and up-to-date forecasts, pipeline tracking, and account plans using CRM tools (e.g., Salesforce) • Attend conferences and industry events to generate leads and represent the Eon brand • Achieve and exceed quarterly and annual revenue targets • Build long-term relationships with customer executives and clinical leaders to support ongoing partnerships and renewals • Provide market feedback and insights to influence product roadmap and strategic planning

• Provide timely and effective resolution of Level II technical support tickets, maintaining a high level of customer satisfaction. • Serve as a subject matter expert of Eon’s solutions, demonstrating comprehensive knowledge and proficiency. • Collaborate with internal teams, including Product Development, to identify, prioritize, and resolve technical issues. • Document and track customer inquiries, troubleshooting steps, and resolutions in the support ticketing system. • Conduct root cause analysis to identify trends and recurring issues, proposing and implementing proactive solutions to enhance product reliability and performance. • Assist in the creation and maintenance of knowledge base articles, user guides, and other support documentation to empower customers and improve self-service capabilities. • Participate in on-call rotations and provide after-hours support as needed to ensure continuous service availability for our clients.

• Own execution of demand programs that contribute to marketing-sourced and SDR-influenced pipeline • Personally design, launch, and optimize SDR cadences and nurture programs • Develop and execute campaigns explicitly designed to support net-new logo acquisition and deal acceleration • Partner with Revenue Operations and GTM Engineering for funnel performance analysis