Endsight

Role Description Our System Engineers are responsible for designing, implementing, and supporting a variety of infrastructure and cloud-based technology solutions for clients. This role independently manages technical projects and implementations while collaborating with other departments and support teams as needed to deliver successful client outcomes. The ideal candidate is highly self-motivated, organized, and comfortable owning projects from discovery through deployment in a fast-paced managed services environment. What You'll Do - Infrastructure & Network Engineering - Implement and support firewall, VPN, routing, switching, and wireless networking solutions - Assist with client network discovery, documentation, and infrastructure assessments - Design and deploy wireless networking solutions across various client environments - Support virtualization and remote access technologies including VMware, Hyper-V, RDS, Citrix, and VPN solutions - Microsoft & Cloud Technologies - Support Windows Server and Active Directory environments - Assist with Microsoft 365, SharePoint, Azure, and Azure Virtual Desktop deployments and migrations - Support Office 365 and G Suite environments - Assist with cloud infrastructure administration and modernization initiatives - Client & Project Support - Independently lead technical projects, deployments, upgrades, and infrastructure implementations - Collaborate with other departments and technical resources to deliver successful client solutions - Troubleshoot infrastructure and systems-related issues across multiple technologies - Maintain accurate technical documentation, project notes, and client communication - Manage priorities effectively while handling multiple client environments and projects - Adapt to evolving technologies and changing business requirements Qualifications - Preferred 3+ years of IT project experience - Strong experience with Microsoft technologies including SharePoint, Azure, and Azure Virtual Desktop - Excellent customer service and communication skills - Strong analytical and problem-solving abilities - Ability to quickly learn new technologies and adapt to changing environments - Ability to collaborate effectively within a team environment - Strong organizational and time management skills with the ability to manage multiple priorities Requirements - Bachelor’s degree in a related field or equivalent experience (preferred) - Previous Managed Services Provider (MSP) experience highly preferred - Experience with PSA and/or RMM platforms preferred - Certifications Preferred--One or more of the following certifications is preferred: - CCNA or equivalent networking certification - CompTIA Network+ or Security+ - Microsoft Server or Cloud certifications - VMware certifications Benefits - Medical - Company pays 100% of the base plan for the employee and family - Dental & Vision - 401(k) with employer matching - Accrued Paid Time Off - 9 Paid Holidays - Career Pathing

• Serve as the primary compliance and governance contact for assigned MSP and MSSP clients. • Guide clients through compliance readiness efforts, including planning, documentation, policy development, evidence preparation, and auditor-facing coordination. • Own the onboarding and ongoing service experience for compliance-focused MSSP clients. • Prepare and deliver compliance-focused security QBRs, cadence calls, and client status updates. • Write, update, and maintain Written Information Security Programs, security policies, governance documentation, and related client-facing materials. • Help scope, coordinate, and manage compliance and security projects to ensure work is scheduled, communicated, and delivered on time. • Support Microsoft Purview, data governance, sensitivity labeling, and Bronze/Silver/Gold data classification initiatives for Endsight and its clients. • Advise internal leaders on compliance, governance, data protection, and risk management needs. • Coordinate with security analysts, Client Strategy Managers (CSMs), consultants, leadership, and client stakeholders to keep compliance work moving. • Participate in customized cybersecurity awareness training efforts for clients. • Support the security team's shared SOC alert and on-call process by assisting with initial triage and communication when needed. This is not a hands-on technical support role.

• Endsight’s security analyst will serve as the primary technical support resource and coordinator between MSP clients, Endsight employees, and MSSP clients for security products. • The analyst will support our organization with deployment, support, consulting, evaluation, and other security duties in support of Endsight and the security department. • You’ll fit right in if you: • Take pride in helping others succeed • Love mastering your tools and improving your craft • Communicate clearly and stay composed under pressure • Are energized by teamwork and mutual respect • Want to grow in a place where your success helps everyone win