Endorsed Direct Hiring

• Responding to requests via our direct chat in the application (Intercom) • Responding to emails sent by users complaining or wanting help (Gmail) • Creating content to automate the process of supporting users (blogs, videos, help documents) • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc