Empire

Role Description We're looking for a reliable and detail-oriented Bookkeeping Virtual Assistant to support ongoing financial tasks. This role starts at a low weekly hour commitment but is expected to grow over time as the business expands. This is ideal for someone looking to build a long-term client relationship. - Maintain and update QuickBooks (Online) records - Categorize transactions and reconcile bank/credit card accounts - Assist with invoicing and expense tracking - Prepare monthly financial reports (P&L, cash flow) - Keep financials clean, accurate, and organized Qualifications - Experience with QuickBooks (required) - Strong attention to detail and accuracy - Ability to work independently and meet deadlines - Clear and consistent communication Requirements - Experience with real estate, construction, or home services bookkeeping (nice to have) - Familiarity with Houzz Pro (nice to have) Benefits - Starting at ~5 hours per week (with opportunity to grow) - Compensation based on experience

Role Description Conversion Key is seeking a disciplined and professional Appointment Setter to manage inbound real estate leads for residential builders and real estate operators. This role is responsible for engaging new inquiries quickly, qualifying prospects, nurturing conversations, and booking high-quality appointments for our clients' sales teams. You will work inside structured CRM systems with automation and AI support, ensuring no lead goes cold and every opportunity is properly qualified. This is not a call center position. This is a performance-based sales support role. Key Responsibilities - Respond to inbound leads immediately via phone, SMS, and email - Qualify prospects based on defined criteria (budget, timeline, intent, location, etc.) - Book qualified appointments into client calendars - Maintain accurate CRM records and pipeline stages - Follow structured follow-up sequences - Re-engage aged or unresponsive leads - Confirm appointments to improve show rates - Report daily activity and KPIs Performance Metrics - Speed to lead response - Contact rate - Qualification rate - Appointments booked - Show rate - CRM accuracy Qualifications - Clear, professional English communication - Neutral accent (preferred) - Confident on the phone - Strong objection-handling skills - Organized and disciplined - Comfortable working with CRM systems - Sales or real estate experience preferred - Self-managed and performance-driven What We Offer - Structured systems and scripts - AI-assisted follow-up support - Performance-based growth opportunities - Long-term role potential - Remote flexibility Who This Role Is For - Professionals who want structured expectations - Strong communicators who thrive in performance environments - Individuals who understand sales psychology - Those comfortable handling real estate prospects Who This Role Is NOT For - Individuals looking for passive admin work - Script-readers with no adaptability - Those uncomfortable making outbound calls - Anyone who struggles with accountability Compensation Compensation structure will include: - Base pay - Performance incentives tied to booked appointments and show rates