Educause

Role Description The Director of Membership provides strategic and operational leadership for EDUCAUSE’s membership program, with primary accountability for membership growth and retention strategy, operational excellence, membership business performance, governance, and the systems and capabilities required to deliver a scalable, high-value member experience. Reporting to the Vice President of Professional Development and Membership, the Director leads the Membership team responsible for membership operations, service, and relations, including direct supervision of the Senior Manager, Membership Operations. The Director is responsible for translating EDUCAUSE’s organizational priorities related to membership into actionable strategies, capabilities, and performance outcomes, including ensuring the organization can expand into priority markets, deepen engagement across the member lifecycle, reinforce the membership value proposition, and modernize systems and practices to support long‑term growth. Operating as the Director, this role exercises significant autonomy, judgment, and influence, serving as EDUCAUSE’s functional leader for membership while collaborating closely with peers and partnering across Marketing, Technology, Data, Research, and Engagement functions to align lifecycle strategy, communications, analytics, and member experience initiatives. Qualifications - Required: Bachelor’s degree. - Required: 10-15 years of progressive experience in membership, association management, or a related field, with demonstrated leadership responsibility. - Required: Prior experience leading teams and managing complex operations or programs required. - Preferred: ASAE’s certificate in Association Management or CAE. Requirements - Strategic thinking and business acumen at a functional leadership level. - Advanced financial, analytical, and operational management skills. - Ability to build positive and productive relationships with a focus on meeting the needs of members and co-workers. - Ability to lead teams, manage performance, and drive results through others. - Ability to collaborate effectively across functions and influence without direct authority. - Excellent, diplomatic written and verbal communication skills and executive presence. - Demonstrated AI literacy, including the ability to apply AI thoughtfully to membership growth, engagement, and operational decision‑making. - Coursework, certification, or professional development related to AI strategy relative to the primary duties and responsibilities of the position. - Ability to lead change initiatives, oversee complex membership programs and projects, and effectively manage competing priorities while ensuring successful execution, stakeholder engagement, and measurable outcomes. Benefits - Medical, Dental, and Vision. - 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary. - Employer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability. - 15 days of vacation and 6 days of personal time annually. - 9 paid holidays. - One week of paid time off when offices are closed between Christmas and New Year’s Day. - 36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year. - Employee Assistance Program (EAP). - Emergency Travel Assistance. - Professional development assistance. - Monthly connectivity reimbursement.

Role Description Reporting to EDUCAUSE’s Senior Director of Information Technology Operations, the Senior Azure & Cybersecurity Engineer uses extensive cybersecurity expertise to lead and manage our enterprise IT infrastructure while ensuring compliance with NIST, CIS, and PCI standards. This role is responsible for implementing security controls, maintaining system hardening, and managing infrastructure across multiple platforms while adhering to strict security frameworks. The position requires deep expertise in a Microsoft environment, with a thorough focus on security automation, compliance monitoring, and vulnerability management. The individual in this position will actively collaborate with other members of the IT Department and others across the association to support departmental and organizational strategic plans, goals, and initiatives. Qualifications - Associate’s degree in Information Technology, Computer Science, or related field required; Bachelor's degree preferred - Minimum of 10 years of experience in systems administration required - Minimum of 8 years of experience with Microsoft technologies and security hardening required - Minimum of 5 years of experience implementing NIST, CIS, and/or PCI compliance standards preferred - Minimum of 8 years of experience in security automation using PowerShell or other scripting languages preferred - ITIL Certifications, preferred - Azure-Entra/Microsoft Certifications, preferred - Security certifications preferred (e.g., Security+, CISSP, CCSP) Requirements - Implement and maintain security controls in accordance with NIST frameworks, CIS benchmarks, and PCI standards - Lead vulnerability assessments, security hardening initiatives, and remediation efforts across the enterprise - Design and maintain a secure Azure/Entra cloud environment following security best practices and compliance requirements - Develop and execute security automation scripts using PowerShell and/or other scripting language for system hardening and compliance validation - Manage and respond to security incidents, including zero-day vulnerabilities and critical patches - Implement and maintain secure configurations for Azure /Entra, Group Policy, Intune and PKI infrastructure - Configure and maintain system logging and security monitoring solutions (e.g., Splunk, Syslog) - Perform security assessments and audits to ensure compliance industry standard frameworks - Lead secure infrastructure migration and enhancement projects while maintaining compliance requirements - Manage enterprise database systems with focus on security best practices and access controls - Implement and maintain secure backup and disaster recovery solutions - Develop and maintain security documentation and standard operating procedures - Coordinate with cybersecurity team for continuous security improvements and threat mitigation - Manage and maintain company risk management platform for audit readiness against NIST and PCI standards - Design and maintain Zero Trust architecture with identity-based access, continuous verification, least-privilege enforcement, and device trust controls - Implement and manage Zero Trust Network Access (ZTNA) to securely support remote and cloud workloads while reducing dependence on perimeter-based security - Evaluate and secure AI-enabled tools and platforms in alignment with EDUCAUSE security standards, data governance, and regulatory requirements - Implement security controls for AI workloads, including data protection, access controls, monitoring for misuse, and safeguards against data leakage - Partner with stakeholders to assess AI risks, define responsible-use guardrails, and integrate AI threats into security, incident response, and risk management processes - Continue to refine organization AI security practices, policies, and tooling as organizational needs evolve Benefits - Medical, Dental, and Vision - 2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary - Employer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability - 15 days of vacation and 6 days of personal time annually - 9 paid holidays - One week of paid time off when offices are closed between Christmas and New Year’s Day - 36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year - Employee Assistance Program (EAP) - Emergency Travel Assistance - Professional development assistance - Monthly connectivity reimbursement