Edmunds GovTech

• Support utility billing services within our software platform • Process client billing data, validate account information, and resolve billing discrepancies • Ensure accurate and timely invoicing for utility services such as water, wastewater, recycle, waste or municipal services • Process and maintain utility billing usage data within the company's software platform • Review billing data for accuracy, completeness, and compliance with client requirements • Import usage data, calculate, validate and post utility bills with the EGT application • Collaborate with Customer Support, and Development teams to troubleshoot billing-related system issues • Support month-end and year-end billing activities and reporting • Monitor billing workflows and identify opportunities for process improvement and automation • Ensure compliance with applicable utility regulations, company policies, and data security standards