Eagle Eye

The solutions engineer plays a vital role in bridging the gap between client expectations, product capabilities, and implementation. As a Solution Engineer, you are the Solution Owner for the life of the account You will combine deep technical expertise with executive-level business acumen to design solutions that win business, ensure those solutions are delivered faithfully, align with our product capabilities and roadmap and drive long-term growth. You act as the "Solver" who navigates the technical "How" and the "Influencer" who guides the client to the strategic "Why". Typical Duties You are the subject matter expert and provide deep understanding of cloud architecture and system architecture; all Eagle Eye products and capabilities; in addition to keeping up to date on product changes and future roadmap. Your accountability for the solution spans the full client journey: 1. The Win Phase (Pre-Sales) Drive the technical discovery, custom demos, and Proof of Concepts (POCs) to secure the technical win. Collaborate with AEs to complete technical responses (RFI/RFP), ensuring accurate scope definition and package estimation. Design complex, enterprise-level solutions that align client goals with platform capabilities, identifying and closing any potential "solution gaps" early. 2. The Implementation Phase (Bridging the Gap). Act as the guardian of the solution during implementation. Ensure the project remains "in the spirit" of what was sold and prevent scope creep. Support internal and external kickoffs to ensure a seamless handover to Professional Services, translating the vision into actionable use cases. Consult with delivery teams to solve challenges using the platform's existing capabilities rather than unnecessary custom builds, protecting the Product Roadmap. 3. The Growth Phase (Post-Implementation & Renewal) Act as an escalation point for solution-related issues post-implementation, tracking adoption to ensure the client derives maximum value over the long term.  Focus on continuous improvement- Identify new opportunities for "Net New ARR" and "Net Revenue Retention" (NRR) by aligning the client's evolving maturity with new platform features and support the AM and CSM in active pursuit of these opportunities. Provide strategic feedback from the field to the Product team to shape future capabilities. The successful applicant will be highly technically skilled, innovative, a great communicator with strong levels of emotional intelligence.

The solutions engineer plays a vital role in bridging the gap between client expectations, product capabilities, and implementation. As a Solution Engineer, you are the Solution Owner for the life of the account You will combine deep technical expertise with executive-level business acumen to design solutions that win business, ensure those solutions are delivered faithfully, align with our product capabilities and roadmap and drive long-term growth. You act as the "Solver" who navigates the technical "How" and the "Influencer" who guides the client to the strategic "Why". Typical Duties You are the subject matter expert and provide deep understanding of cloud architecture and system architecture; all Eagle Eye products and capabilities; in addition to keeping up to date on product changes and future roadmap. Your accountability for the solution spans the full client journey: 1. The Win Phase (Pre-Sales) Drive the technical discovery, custom demos, and Proof of Concepts (POCs) to secure the technical win. Collaborate with AEs to complete technical responses (RFI/RFP), ensuring accurate scope definition and package estimation. Design complex, enterprise-level solutions that align client goals with platform capabilities, identifying and closing any potential "solution gaps" early. 2. The Implementation Phase (Bridging the Gap). Act as the guardian of the solution during implementation. Ensure the project remains "in the spirit" of what was sold and prevent scope creep. Support internal and external kickoffs to ensure a seamless handover to Professional Services, translating the vision into actionable use cases. Consult with delivery teams to solve challenges using the platform's existing capabilities rather than unnecessary custom builds, protecting the Product Roadmap. 3. The Growth Phase (Post-Implementation & Renewal) Act as an escalation point for solution-related issues post-implementation, tracking adoption to ensure the client derives maximum value over the long term.  Focus on continuous improvement- Identify new opportunities for "Net New ARR" and "Net Revenue Retention" (NRR) by aligning the client's evolving maturity with new platform features and support the AM and CSM in active pursuit of these opportunities. Provide strategic feedback from the field to the Product team to shape future capabilities. The successful applicant will be highly technically skilled, innovative, a great communicator with strong levels of emotional intelligence.

The solutions engineer plays a vital role in bridging the gap between client expectations, product capabilities, and implementation. As a Solution Engineer, you are the Solution Owner for the life of the account You will combine deep technical expertise with executive-level business acumen to design solutions that win business, ensure those solutions are delivered faithfully, align with our product capabilities and roadmap and drive long-term growth. You act as the "Solver" who navigates the technical "How" and the "Influencer" who guides the client to the strategic "Why". Typical Duties You are the subject matter expert and provide deep understanding of cloud architecture and system architecture; all Eagle Eye products and capabilities; in addition to keeping up to date on product changes and future roadmap. Your accountability for the solution spans the full client journey: 1. The Win Phase (Pre-Sales) Drive the technical discovery, custom demos, and Proof of Concepts (POCs) to secure the technical win. Collaborate with AEs to complete technical responses (RFI/RFP), ensuring accurate scope definition and package estimation. Design complex, enterprise-level solutions that align client goals with platform capabilities, identifying and closing any potential "solution gaps" early. 2. The Implementation Phase (Bridging the Gap). Act as the guardian of the solution during implementation. Ensure the project remains "in the spirit" of what was sold and prevent scope creep. Support internal and external kickoffs to ensure a seamless handover to Professional Services, translating the vision into actionable use cases. Consult with delivery teams to solve challenges using the platform's existing capabilities rather than unnecessary custom builds, protecting the Product Roadmap. 3. The Growth Phase (Post-Implementation & Renewal) Act as an escalation point for solution-related issues post-implementation, tracking adoption to ensure the client derives maximum value over the long term.  Focus on continuous improvement- Identify new opportunities for "Net New ARR" and "Net Revenue Retention" (NRR) by aligning the client's evolving maturity with new platform features and support the AM and CSM in active pursuit of these opportunities. Provide strategic feedback from the field to the Product team to shape future capabilities. The successful applicant will be highly technically skilled, innovative, a great communicator with strong levels of emotional intelligence.

• Prospecting and pitching to execute the new business strategy to win new clients to the platform from some of the larger retailers in the territory to exceed sales target • Developing a first-class understanding of the market and the key pain points being faced in order to position Eagle Eye’s solution as a high priority • Gaining an in depth understanding of the target accounts business, challenges and priorities • Devising a strategy to develop relationships with the key personnel within the target accounts • Identifying and work with key partners to drive revenues within the sector with target accounts • Fully understand the Eagle Eye product and value proposition, and be able to present these in a way that is relevant to the client – across all levels of seniority • High level of productivity and to respond to client requirements in a quick and efficient way, verbally and in writing. • Understanding the core contract principles and be able to negotiate and close profitable deals with urgency • Staying on top of Eagle Eye’s innovation as well as emerging trends within the industry • Preparation of pitch content ahead of prospect meetings • Taking meeting notes, following up on meeting actions • Creation of commercial proposals for prospects • Working to exceed sales targets

About the role Part of our new business “Win” team, this role is critical in both creating and progressing our new business pipeline of prospects and acquiring clients onto the Eagle Eye platform. This role will be responsible for capitalizing on the tremendous sales opportunity for Eagle Eye in your region. This role is integral to our growth and overall revenue goals. You will collaborate with the wider go to market team, including Marketing, Sales Development, VPs, and progress opportunities through to closure before handing across to our Customer Success teams for ongoing management and retention. Typical duties Prospecting and pitching to execute the new business strategy to win new clients to the platform from some of the larger retailers in the territory to exceed sales target Developing a first-class understanding of the market and the key pain points being faced in order to position Eagle Eye’s solution as a high priority Gaining an in depth understanding of the target accounts business, challenges and priorities Devising a strategy to develop relationships with the key personnel within the target accounts Identifying and work with key partners to drive revenues within the sector with target accounts Fully understand the Eagle Eye product and value proposition, and be able to present these in a way that is relevant to the client – across all levels of seniority High level of productivity and to respond to client requirements in a quick and efficient way, verbally and in writing. Understanding the core contract principles and be able to negotiate and close profitable deals with urgency Staying on top of Eagle Eye’s innovation as well as emerging trends within the industry Preparation of pitch content ahead of prospect meetings Taking meeting notes, following up on meeting actions Creation of commercial proposals for prospects Working to exceed sales targets

• Own the ABM function; oversee campaign planning and execution; manage budgets/resources; set KPIs and reporting; guide team ways of working. • Shape and evolve the company’s ABM strategy, analyzing performance data to shape strategy and improve outcomes. • Lead, develop and execute Account-Based Marketing (ABM) programs that target and engage high-value accounts, driving measurable pipeline impact. • Guide the marketing team on ABM strategy and execution, acting as Subject Matter Expert. • Partner with sales to define target account lists, identify key personas, and craft personalized multi-channel journeys. • Manage the execution of integrated, content-driven campaigns — including landing pages, email, paid media, and social engagement. • Plan, coordinate, and deliver events, tradeshows, and webinars that support account-specific goals and brand growth. • Develop and manage co-marketing plans with partners • Monitor campaign performance across platforms, analyze engagement data, and present insights to optimize targeting and conversion. • Manage marketing budgets, project timelines, and cross-functional collaboration to ensure on-time, high-quality delivery. • Collaborate with global stakeholders to ensure consistency in messaging, creative assets, and lead management processes.