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The world’s leading provider of intelligent video-based security, AI data analytics, and loss prevention services.

1 open roleTeam 501,1000Since 2003H1B No SponsorLatest: Mar 20, 2026, 4:20 PM UTCCompany SiteLinkedIn
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Tier 2 Technical Support Specialist

DTiQ

The world’s leading provider of intelligent video-based security, AI data analytics, and loss prevention services.

Support Engineer86 days ago
Full TimeRemoteSeniorTeam 501-1,000Since 2003H1B No Sponsor

• Provide direct technical support to customers via phone, email, and ticketing systems • Troubleshoot and resolve complex hardware, software, and network issues • Install and configure DTiQ systems remotely • Escalate issues when necessary and collaborate with internal teams to ensure resolution • Maintain ticket queue performance and meet SLA and productivity targets • Document issues and solutions clearly and accurately • Schedule as needed

United States
Job Closed