doxo

Full Title: Senior Software Engineer, Platform Location Bellevue, WA. This role offers the flexibility to primarily work remotely, with team members typically going into the office 1-2 times per month for collaborative activities such as team design sessions and company events. Role Overview You will be instrumental in designing, developing, and operating the critical backend services and APIs that power our innovative bill pay platform. Working in a dynamic startup environment, you'll leverage your expertise to build scalable, resilient, and secure systems. This role requires a blend of strong technical leadership, hands-on development, and a commitment to operational excellence, as you contribute to the core infrastructure that drives our company's success. About You You're more than just a developer; you're a pragmatic and driven engineer who thrives on building impactful solutions in a fast-paced environment. You understand that in a startup, especially in the fintech space, balancing thoughtful execution with speed is paramount. You're excited by the prospect of shaping products that handle significant financial transactions and directly contribute to our company's success. We'd love to hear from you if: - You're a Pragmatic Problem-Solver: You have a strong bias for action and excel at finding the right balance between high-quality engineering and rapid delivery. You're intentionally curious, critically assess business goals against technical effort, and won't hesitate to propose thoughtful trade-offs – like how cutting 5% of scope might save 50% of effort – to help us make the right calls. - You Seek to Understand the "Why": You're naturally curious about our business, the fintech landscape, and specifically the bill pay industry. You strive to understand the company's goals because you know it helps you build more effective and targeted solutions. - You Take Ownership of Quality and Security: You see features through from idea to operation, taking deep accountability for their success, reliability, and security. Given that we handle financial transactions, you have an ingrained commitment to software craftsmanship and proactively build robust, secure, and scalable systems. - You're a Collaborative Force: You believe that the best outcomes are achieved through teamwork. You're an excellent communicator, actively share your knowledge, prioritize team goals, and enjoy mentoring fellow engineers, helping to elevate the entire team's capabilities. - You Drive Continuous Improvement: You possess a strong desire to learn and grow, constantly seeking ways to improve not only your own skills but also our team's processes, codebase, and overall engineering culture. - You're Resilient and Adaptable: You navigate ambiguity with confidence and view unexpected challenges or shifting priorities as opportunities to learn and innovate. You're comfortable making architectural decisions that support both immediate needs and long-term scalability. Responsibilities System Design & Architecture: - Contribute to the design of scalable, resilient, and maintainable backend services and APIs. - Evaluate and recommend technologies, tools, and patterns to improve system performance and developer productivity. - Participate in architectural reviews and contribute to the long-term technical vision of the platform. Development & Implementation: - Develop, test, and deploy robust backend features and services using Ruby on Rails. - Design, implement, and secure performant RESTful APIs, ensuring consistency and usability. Write clean, efficient, well-documented, and well-tested code.Operations & Infrastructure: - Own the full lifecycle of your services, from design and development to deployment and operation (“you build it, you run it”). - Participate in a shared on-call rotation schedule to respond to and resolve critical production issues outside of standard business hours. - Contribute to improving CI/CD pipelines and overall operational excellence. Collaboration & Process: - Collaborate effectively with product managers, engineers, and other stakeholders to determine requirements and deliver solutions. - Stay current with industry trends and advancements in backend development and cloud technologies. - Participate in thorough and constructive code reviews, both providing and incorporating feedback to ensure high-quality software development. Qualifications - Bachelor's degree in Computer Science or a related field (or equivalent practical experience). - 5+ years of experience designing, developing, and implementing complex software systems, particularly high-traffic web applications. - Experience with backend development using Ruby on Rails or similar modern MVC web frameworks and object-oriented programming languages (e.g., Python/Django, PHP/Laravel, Node.js/Express). - Experience with designing, building, and consuming RESTful APIs. - Experience with cloud computing platforms (e.g., AWS, GCP, Azure). - Experience with containerization using Docker and orchestration with Kubernetes. - Experience with relational databases (e.g., PostgreSQL, MySQL). - Proficiency with Git (including branching strategies and collaborative workflows) and continuous delivery practices. - Experience building and maintaining background jobs (e.g., Sidekiq, Delayed Job, SQS). Preferred Qualifications - Experience working in a fast-paced startup environment. - Experience within the Fintech industry. - Experience with monitoring and logging tools (e.g., Datadog). - Solid understanding of microservices architectures. - Experience with pub/sub messaging patterns and systems (e.g., RabbitMQ, Kafka, Redis Streams). Who We Are Each year U.S. households spend over $3.8 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. As consumers shift more bill payments online and to mobile, doxo continues to experience rapid growth. To date, over eight million doxo users across 97% of U.S. zip codes have paid bills through the payment network, across more than 45 different service categories. With more than 120,000 payable billers, doxo’s proprietary, crowd-sourced provider directory is the largest in the nation. doxo is consistently recognized as both an innovative company and a great place to work by the likes of Inc. Magazine, Deloitte, Comparably, and BuiltIn. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer. Why We Are Different doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. Our Company Perks and Benefits: - 100% employer-paid medical, dental, and vision coverage for full-time employees - Generous equity grants - 401(k) match to help you save for your future - 15 days PTO to start, plus paid holidays - Charitable donation match - Pet insurance Many Perks and Benefits only apply to Full Time Equivalent roles. The annual base salary for this role is $130,000 - $180,000. Starting pay will be based on several factors and commensurate with qualifications and experience. Stock Options are also part of the compensation package for full time roles.

Location Bellevue, WA. This role offers the flexibility to primarily work remotely, with team members typically going into the office 3-4 times per month for collaborative activities such as team working sessions and company events. Role Overview As a Senior Technical Product Manager, you will be embedded with one of our core platform engineering teams, taking ownership of a specific set of APIs and services that form the backbone of our innovative bill pay platform. Your mission is to drive the execution and evolution of these critical services. While much of the high-level strategic direction will come from our executive team, you will be the expert for your domain, responsible for translating those goals into an actionable roadmap. You will work to empower our internal engineering teams, accelerating their ability to ship new features by providing a reliable, scalable, and well-documented platform to build upon. What We're Looking For You’re a pragmatic product leader who thrives on building foundational technology in a fast-paced startup environment. You will thrive in this role if you are: - A Pragmatic Leader: You excel at turning high-level strategy into tactical plans and championing thoughtful trade-offs between speed and long-term platform health. - A Strategic Translator: You understand top-level business objectives and can translate them into a clear, prioritized roadmap for your engineering team. - An Accountable Owner: You take deep accountability for your platform's success, reliability, and security, partnering with engineering to define and track key metrics like SLOs. - A Collaborative Hub: You're an exceptional communicator who aligns engineering, stakeholders, and leadership around a shared vision and clear progress. - Resilient & Adaptable: You navigate ambiguity with confidence, viewing shifting priorities as opportunities to learn and innovate. Responsibilities - Translate company strategy into a detailed, sequenced roadmap for your team's APIs and services. - Collaborate with engineering and executive leadership to refine the roadmap and ensure business alignment. - Conduct research with internal developers to ensure the platform provides a world-class developer experience (DX). - Author clear PRDs, epics, and user stories that articulate the "what" and "why" of new capabilities. - Manage and prioritize the team's backlog to focus engineering efforts on the most impactful work. - Create and maintain comprehensive API documentation, developer guides, and release notes. - Define and analyze key technical and product metrics (e.g., API usage, performance, SLOs) to measure impact. Qualifications - Bachelor's degree in Computer Science or a related field (or equivalent practical experience). - 5+ years of experience in technical product management, with a strong preference for experience with internal platforms or developer-facing API products. - Deep understanding of API design principles and what constitutes a great developer experience. - Experience creating and maintaining high-quality API documentation for technical audiences (e.g., using OpenAPI/Swagger, Stoplight, ReadMe, or similar tools). Preferred Qualifications - Experience working in a fast-paced startup environment. - Experience within the Fintech industry. Who We Are Each year U.S. households spend over $3.8 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. As consumers shift more bill payments online and to mobile, doxo continues to experience rapid growth. To date, over eight million doxo users across 97% of U.S. zip codes have paid bills through the payment network, across more than 45 different service categories. With more than 120,000 payable billers, doxo’s proprietary, crowd-sourced provider directory is the largest in the nation. doxo is consistently recognized as both an innovative company and a great place to work by the likes of Inc. Magazine, Deloitte, Comparably, and BuiltIn. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer. Why We Are Different doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. Our Company Perks and Benefits: - 100% employer-paid medical, dental, and vision coverage for full-time employees - Generous equity grants - 401(k) match to help you save for your future - 15 days PTO to start, plus paid holidays - Charitable donation match - Pet insurance Many Perks and Benefits only apply to Full Time Equivalent roles. The annual base salary for this role is $155,000 - $190,000. Starting pay will be based on several factors and commensurate with qualifications and experience. Stock Options are also part of the compensation package for full time roles.