Doma Technology

Role Description The Associate, Title & Curative is responsible for executing their assigned roles and functions with timeliness, expert accuracy, and precision for all standard workflows on standard files. They are able to identify more complex files for escalation to senior team members, and are still learning how to complete those more complex files. They can assist more junior team members on basic workflow responsibilities. They proactively meet customer needs and provide a delightful customer experience. They exhibit the company values, and collaborate with their Supervisor to create an efficient, enjoyable work environment. Responsibilities - Work with internal and external systems to clear curative matters that may hinder the closing of the transaction. - Review defects in Title including property line adjustments, missing titleholders, liens, judgments. - Review chains of title to determine clouds on title and effect methods to clear defects. - Work with closing department to ensure proper payoffs for closing. - Order deeds to change vesting when necessary to ensure a timely and smooth transaction. - Review and clear files to close. - Review and understanding of more complex files, Trusts, plat maps. - Review releases to determine if release is valid for the omission of a lien. - Work with outside creditors for judgment liens, child support liens. - Reviews and determines if Attorney Title Opinion Letters are valid, need clearing or clear for a final clear to close. - Communicate internally and externally as needed. Qualifications - Has 3+ year(s) of title & escrow experience with demonstrated success. - Excellent phone, email, face-to-face and remote communication skills. - The ability to multi-task and focus as required and to be proactive. - Ability to thrive in a fast-paced, metrics-driven work environment. - Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents is required. - Open minded to process changes, continuous system updates and enhancements. - Proven customer service experience. - Have a driven, positive attitude and ability to work as a team player. - Proficient in using various computer programs and ability to navigate educational company provided resources. - Bonus: Experience processing files in ResWare. - Bonus: Possession of individual title and/or escrow licenses. Benefits - Comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity). - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment. - Health Savings Account (HSA). - 401K with company match program. - Short-Term & Long-Term Disability. - Supplemental Life and AD&D Insurance. - Critical Illness, Injury and Hospital Insurance.

Role Description The Associate, Title & Curative is responsible for executing their assigned roles and functions with timeliness, expert accuracy, and precision for all standard workflows on standard files. They are able to identify more complex files for escalation to senior team members, and are still learning how to complete those more complex files. They can assist more junior team members on basic workflow responsibilities. They proactively meet customer needs and provide a delightful customer experience. They exhibit the company values, and collaborate with their Supervisor to create an efficient, enjoyable work environment. Responsibilities - Work with internal and external systems to clear curative matters that may hinder the closing of the transaction. - Review defects in Title including property line adjustments, missing titleholders, liens, judgments. - Review chains of title to determine clouds on title and effect methods to clear defects. - Work with closing department to ensure proper payoffs for closing. - Order deeds to change vesting when necessary to ensure a timely and smooth transaction. - Review and clear files to close. - Review and understanding of more complex files, Trusts, plat maps. - Review releases to determine if release is valid for the omission of a lien. - Work with outside creditors for judgment liens, child support liens. - Reviews and determines if Attorney Title Opinion Letters are valid, need clearing or clear for a final clear to close. - Communicate internally and externally as needed. Qualifications - Has 3+ year(s) of title & escrow experience with demonstrated success. - Excellent phone, email, face-to-face and remote communication skills. - The ability to multi-task and focus as required and to be proactive. - Ability to thrive in a fast-paced, metrics-driven work environment. - Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents is required. - Open-minded to process changes, continuous system updates and enhancements. - Proven customer service experience. - Have a driven, positive attitude and ability to work as a team player. - Proficient in using various computer programs and ability to navigate educational company provided resources. - Bonus: Experience processing files in ResWare. - Bonus: Possession of individual title and/or escrow licenses. Benefits - Comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity). - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment. - Health Savings Account (HSA). - 401K with company match program. - Short-Term & Long-Term Disability. - Supplemental Life and AD&D Insurance. - Critical Illness, Injury and Hospital Insurance. Company Description Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Role Description The Operations Escrow Officer has significant national title and escrow closing experience. They are responsible for executing Refinance closings with timeliness, expertise, and precision. They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborating with their leaders to create an efficient, enjoyable work environment. Responsibilities - Communicate, timely, professionally and courteously with our borrower and lender customers. - Establish and maintain effective working relationships with a variety of lenders. - Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower. - Communicate with borrower or lender to resolve curative issues as needed. - Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted. - Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more. - Perform pre-close quality review of all title and escrow documents. - Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates). - Review and understand lender instructions in their entirety. - Complete closings in a timely and high-quality manner. - Prepare files for final policy generation, recording, and settlement statement. - Confirm vesting during balancing. - Ensure all invoices are obtained and funds collected prior to close. - Balance a closing disclosure. - Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal). - Verify signing details and accuracy of signed loan documents. - Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds. - Adhere to established quality and compliance standards. - Effectively manage and resolve escalations. Qualifications - 5+ years of title & escrow experience with demonstrated success. - Proven customer service experience. - Review and understand title search. - Possess ability to understand advanced title and curative items. - Ability to speak comfortably with Executive Level associates from Lender Partners. - Have a driven, positive attitude and ability to work as a team player. - Solution Driven. - Recognize and mitigate potential risk to organization. - Must understand title search/commitment content and requirements to clear for closing. - Excellent phone, email, face-to-face and remote communication skills. - Ability to handle heavy call volume effectively. - The ability to operate in a strategic and forward-thinking manner. - The ability to multitask, focus as required and to be proactive. - Ability to thrive in a fast-paced, metrics-driven work environment. - Attention to detail and organizational skills, knowledge of general escrow practices, title insurance and regulatory guidelines, and legal documents. - Open minded to process changes, continuous system updates and enhancements. - Proficient in using various computer programs and ability to navigate educational company provided resources. - Diverse Lender experience required. - Effective time management. - Resware experience a plus! Benefits - Comprehensive package of benefits to eligible employees (FTE, non-contract): medical/dental/vision insurance, 401(k), generous vacation time, and paid bonding leave. - Work/Life Balance - We encourage taking Paid Time Off (PTO)! - 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity). - Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment. - Health Savings Account (HSA). - 401K with company match program. - Short-Term & Long-Term Disability. - Supplemental Life and AD&D Insurance. - Critical Illness, Injury and Hospital Insurance. Company Description Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.