Dixon Automatic Tool, Inc

• Execute the day-to-day activities of IT audit engagements, including planning, fieldwork, reporting and follow up on audit findings • Responsible for leading and delivering audit assignments globally using a risk-based approach to deliver a wide range of IT governance, cyber/IT/data security, risk, and regulatory compliance related audits for various organizations • Perform risk-based audits and assess the effectiveness of controls in place • Evaluate the design and effectiveness of technology controls throughout the business cycle • Prepare and present written reports and other technical information in a pertinent, concise, and accurate manner for distribution to management/clients and identify and other related stakeholders

• Manage your own portfolio of customers • Onboard new customers • Attend clients' meetings during pre-sales stage • Determine customer requirements and goals of their target SWIFT infrastructure • Define the scope of the project, plan timelines, set deadlines • Help the customer in the technical set-up of its SWIFT platform • Coordinate end-to-end tests • Provide reporting to management about progress, risks & mitigations • Support existing customers • Provide client support on their Financial Messaging / SWIFT related queries • Answer to Jira tickets within given SLA • Train customer staff on how to use SWIFT / our platform • Help identify performance improvement opportunities for assigned clients • Occasionally, travel to client locations to collaborate with their teams • Participate in Brainstorming Sessions related to Strategic Initiatives at the company • Participate in Continuous Improvement Process by sharing ideas for improvement • Work with Sales Team & IT Team to imagine future products & services • Provide guidance and mentoring for new employees and/or colleagues in other departments • Deliver training for internal teams

• Identify and create new business opportunities while nurturing and expanding existing client relationships. • Monitor and assess market changes, competition, and client needs to effectively target opportunities. • Assist the BD in preparing proposals, contracts, and negotiation strategies, while actively participating in the follow-up phase to ensure successful deal closures. • Work with DiXiO teams to coordinate submissions, approvals, and payments.

• Provide 1st line support, handling customer inquiries and troubleshooting issues • Work closely with experts in the team and IT to escalate and resolve technical issues • Gain hands-on exposure to financial messaging solutions and industry best practices • Maintain detailed logs and reports of customer interactions and resolutions • Learn and understand financial messaging protocols, standards, and security measures • Progressively take on more advanced responsibilities as you move toward an expert role

• Identify and create new business opportunities • Nurture and expand existing client relationships • Gather and analyze market data to identify potential clients and projects • Monitor and assess market changes, competition, and client needs • Build and maintain strong relationships with key stakeholders • Assist the BD in preparing proposals, contracts, and negotiation strategies • Conduct simple primary calls and follow-up calls independently • Undertake research to explore new growth markets

• Identify and create new business opportunities while nurturing and expanding existing client relationships • Monitor and assess market changes, competition, and client needs to effectively target opportunities • Assist the BD in preparing proposals, contracts, and negotiation strategies, while actively participating in the follow-up phase to ensure successful deal closures • Work with DiXiO teams to coordinate submissions, approvals, and payments