Diamond Credit Union

Title: Assistant Manager - Finance (Flex Remote) Location: Pottstown, PA Job Description: Diamond’s culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union. Position Summary: Assistant Manager – Finance assists with managing the recording and reporting of financial transactions; providing internal customer focused service, and that functions are performed in an accurate, timely, and efficient manner. Essential Functions: - Assist in the supervision, training, and evaluation of the performance of the Accounting Clerk, Accountants, and Senior Accountants. - Responsible for accurate financial reporting and compliance with Generally Accepted Accounting Principles (GAAP), and state and federal laws and regulations. - Oversee member and credit union tax reporting. Work with applicable departments to ensure accurate and efficient, and compliance with tax laws, rules, and regulations. - Act as liaison between auditors/examiners and the Credit Union during audits and regulatory examinations. Requirements Required Skills / Abilities: - Demonstrated dedication to positive service. - Strong interpersonal and communication skills to ensure personnel or member related issues are handled in a fair, consistent manner. - Strong analytical and problem-solving skills. - Strong time-management skills with a proven ability to meet deadlines. - Strong technical skills and ability to work with multiple systems. Education / Experience: - Bachelor’s degree in Accounting or related discipline, or equivalent experience. - Four plus years of financial accounting experience, preferably within a financial institution. - Two plus years of supervisory experience preferred. Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Description Must be local to Pottstown, PA. Are you looking for a Career that makes a positive impact in your community? Diamond’s culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union. Position Summary: Member Advocate – Member Experience Center-Call handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists. Supervisory Responsibilities: No direct reports. Essential Functions: - Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met. - Assist members with general inquiries, account management, routine account-related requests such as: account reconciliation, evaluation and explanation of products, service fee and overdraft charges, up to and including fee refunds, transfer of funds, stop payment requests, debit cards (i.e.: usage, limits and dispute processing), credit card and loan payment processing, account maintenance changes (i.e.: name/address, phone, etc.) check reorders and interaction with internal support departments and 3rd parties. Requirements Required Skills / Abilities: - Demonstrated dedication to positive, member-focused service. - Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner. - Good organizational skills and attention to detail. - Ability to work through member situations and provide effective and accurate resolutions. - Good technical skills and ability to work with multiple systems. - Ability to be available at 8:00am M-Sat. - Available to work until 5:00pm M-W, 7:00pm Th, 6:00pm Fri, and 1:00pm Sat on a rotational basis. Education / Experience: - High school diploma or equivalent. - Two plus years of customer service experience, preferably within a financial institution. Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Compliance Officer facilitates the Credit Union’s compliance strategy and reviews changes in regulations to ensure compliance with all credit union related laws and regulations. Responsible for the development and maintenance of the institution’s compliance management system and it ensures that all required compliance related policies and procedures are enforced and reviewed periodically for adequateness. Essential Functions - Monitor and analyze developing trends and changes in regulatory compliance laws, rules, and regulations. - Facilitate implementation of new and regulatory changes as necessary. - Develop, participate in, and review proposed changes to Credit Union policies and procedures for compliance with applicable rules and regulations. - Perform research and provide input regarding compliance matters relevant to the products and services offered, including marketing and promotional materials, website, lending documents, and member disclosures. - Oversee the completion and submission of required Bank Secrecy Act regulatory reports including Suspicious Activity and Currency Transaction Reports. - Coordinate procedures for compliance with OFAC, FinCEN, and other government watchlist scans. - Coordinate, test and update the Credit Union’s business continuity plan. Qualifications - Demonstrated dedication to positive, member-focused service. - Advanced research, analytical and problem-solving skills. - Advanced interpersonal and communication skills to ensure personnel or member related issues are handled in a fair, consistent manner. - Ability to travel. Requirements - Bachelor’s degree in business, related discipline, or equivalent experience. - Four plus years of compliance experience in the financial industry. Company Description Diamond’s culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.