Detroit Wayne Mental Health Authority

Role Description Under the general supervision of the Vice President of Clinical Operations or Associate Vice President, the Director of Residential Services manages services to those that are receiving SMI/IDD Community Living Support and Personal Care Services in various specialized residential settings. Qualifications - A Master’s Degree from a recognized college or university in the Human Services, Social Services, Nursing (a Bachelor’s Degree will be accepted), Public Health, Healthcare Administration, Health Management, Psychology, Counseling, Social Work, or a related field. Requirements - Eight (8) years of full-time paid professional experience working in a human service, social service, mental health, or behavioral health setting. - Five (5) years of full-time paid professional experience as an executive, administrator, manager or supervisor in a human service, social service, mental health, or behavioral health setting. - Three (3) years of professional experience performing screenings, assessments, or authorizations in a behavioral healthcare or mental health setting. - Two (2) years of full-time paid experience coordinating residential placements for a human service, social service, or mental health organization. - A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD. - A valid State of Michigan Driver’s License with a safe and acceptable driving record. Benefits - Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. - This position can work remotely with supervisory approval. - Currently this position is primarily a remote position. Knowledge, Skills and Abilities (KSA’s) - Knowledge of DWIHN policies, procedures, and practices. - Knowledge of the DWIHN provider network and community resources. - Knowledge of the Michigan Mental Health Code. - Knowledge of MDHHS policies, rules, regulations, and procedures. - Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN. - Knowledge of behavioral health and mental health principles and practices. - Knowledge of Residential Services practices and principles. - Knowledge of screenings, assessments, and authorizations for people qualifying for residential services. - Knowledge of care coordination rules and protocols. - Knowledge of the Michigan Medicaid Provider Manual. - Knowledge of MHWIN. - Knowledge of the LOCUS model. - Knowledge of the clinical care process (screening, assessment, treatment planning, case management and continuing care). - Knowledge of and ability to use screening and assessment tools for behavioral health services. - Knowledge of the Adult continuum of care for all disability designations (I/DD, SMI, Co-Occurring Disorder). - Knowledge of Quality Management and Quality Improvement principles and practices. - Knowledge of Integrated Care services for behavioral health patients. - Knowledge of Utilization Management practices and principles. - Knowledge of managed care practices and principles. - Knowledge of ICD 9, CPT Codes, DSM-IV Statistical Manual or most current diagnostic edition. - Knowledge of compliance standards. - Knowledge of Medical Necessity Criteria for Behavioral Health Services. - Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2. - Knowledge of the Professional Code of Ethics. - Knowledge of documents / regulations that govern the provision of mental health services. - Knowledge of the Code of Federal Regulations, Balanced Budget Act, Bureaus of Adult and Licensing rules. - Knowledge of Service Utilization Guidelines. - Knowledge of Community Mental Health Services Programs (CMHSP) and Prepaid Inpatient Health Plans (PIHP). - Knowledge of NCQA requirements and the accreditation process. - Knowledge of Medicaid insurance principles and practices. - Knowledge of HEDIS measures and standards. - Knowledge of the complaints, grievances, and appeals processes and procedures. - Knowledge of nursing home practices and procedures. - Supervisory skills. - Management skills. - Leadership skills. - Executive skills. - Team Leadership skills. - Administration skills. - Training skills. - People management skills. - Project management skills. - Action planning skills. - Strategic thinking skills. - Strategic planning skills. - Emotional intelligence skills. - Corrective Action skills. - Assessment skills. - Evaluation skills. - Organizational skills. - Report writing skills. - Problem Solving skills. - Decision Making skills. - Critical Thinking skills. - Presentation skills. - Interpersonal skills. - Public Speaking skills. - Customer Service skills. - Communication skills. - Teaching skills. - Training skills. - Written communication skills. - Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). - Teamwork Skills. - Team building skills. - Relationship-building skills. - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population. - Judgement/Reasoning ability. Working Conditions - Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. - This position can work remotely with supervisory approval. - Currently this position is primarily a remote position. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer.

Role Description Under the general supervision of the Budget Administrator, the Budget Analyst assists with the design, development, and oversight of Detroit Wayne Integrated Health Network’s (DWIHN) financial budgets and forecasts on an annual, quarterly, and monthly basis. Principal Duties and Responsibilities - Preparation and input into DYNAMICS GP, the $1.2 billion-dollar annual operating budget for DWIHN on an annual basis. - Preparation of all supplemental documentation for budget presentation to the Board of Directors. - Monitoring and analyzing budgets to actual variances throughout the year. - Preparing and distributing monthly departmental budgets to DWIHN departments. - Preparing quarterly projections and necessary amendments to the budget accordingly. - Reviewing and providing budget authorization for all electronic personnel requisitions. - Maintaining an organization-wide list of vacant positions. - Reviewing and providing budget authorization and accounting numbers for all travel requests, service vouchers, purchase orders and requisitions. - Reviewing and providing budget authorization for all contracts for services, including preparation of a budget allocation page and adding account codes to each request. - Designing effective budgeting policies and procedures and implementation thereof. - Designing and presenting budget models including department level and organizational models. - Creating new account codes as DWIHN expands its business. - Preparing special projects at the request of the Budget Administrator or VP of Finance. - Performs related duties as assigned. Qualifications - Knowledge of DWIHN policies, procedures and practices. - Knowledge of budgeting principles and practices. - Knowledge of GAAP. - Knowledge of financial and budgetary analysis. - Knowledge of statistical analysis. - Knowledge of accounting tasks associated with the general ledger. - Knowledge of financial tasks associated with creating financial statements. - Knowledge of financial/accounting software. - Knowledge of the calculation of financial ratios. - Knowledge of Dynamics GP Financial System, ReqLogic Purchasing System, Cobblestone, Docusign, and Automated Data Processing (ADP Payroll System). - Supervisory skills. - Leadership skills. - Administration skills. - Project management skills. - Strategic thinking skills. - Strategic planning skills. - Goal setting skills. - Rational decision-making skills. - Conflict Resolution skills. - Corrective Action skills. - Assessment skills. - Evaluation skills. - Organizational skills. - Planning skills. - Accuracy skills. - Attention to detail skills. - Analytical skills. - Time Management skills. - Logical skills. - Reasoning skills. - Problem Solving skills. - Decision Making skills. - Critical Thinking skills. - Interpersonal skills. - Communication skills. - Multitasking skills. - Computer skills (Word, Excel including strong knowledge of pivot tables, Access, Power Point, Outlook, Teams). - Teamwork Skills. - Finance skills. - Budgeting skills. - Accounting skills. - Reporting skills. - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. - Judgement/Reasoning ability. Requirements - A bachelor’s degree from a recognized college or university in Accounting, Finance, Business Administration or a related degree. - Five plus (5+) years of full-time paid professional experience working in a budgeting, finance or accounting position (preferably in government enterprise accounting). - A valid State of Michigan Driver’s License with a safe and acceptable driving record. Working Conditions - Work is performed in an office setting. - This position can work remotely with supervisory approval. - Currently this position is primarily a remote position. Company Description The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. Go to our website at https://www.dwihn.org/ Find the Careers link near the bottom of the page. Click on the Career link. Select the posting Budget Administrator. Apply. Please Note: If you select the Careers Tab and you do not see this job listed, please be sure to select the View All tab for complete job listings.

Role Description The Registered Nurse provides comprehensive, integrated behavioral and physical health services to individuals with mental health and/or substance use disorders. Under the supervision of the Medical Director for Outpatient Clinic, the RN delivers psychiatric nursing care in a culturally diverse community mental health setting. Responsibilities include: - Assessment - Treatment planning - Medication administration - Crisis intervention - Care coordination - Management of the clinic’s Infection Control and Communicable Disease Program per accreditation guidelines Qualifications - Associate’s or Bachelor’s degree in Nursing from an accredited school - Current, unrestricted Michigan RN license - CPR/BLS and ACLS certification - Valid Michigan Driver’s License, reliable transportation, and current auto insurance - Ability to work in a fast‑paced environment and manage multiple priorities - Strong communication, professionalism, and customer‑service skills - Ability to take initiative and support department goals Requirements - Minimum 1 year of clinical experience in Behavioral Health, Community Mental Health, Psychiatry, Crisis Services, Substance Use Treatment, Partial Hospitalization, Residential Programs, or similar settings - Experience with MAPS, PMP AWARxE, or PDMP - PMH-RN certification - Phone triage experience and knowledge of psychotropic medications - 1–2 years of nursing experience (behavioral health, psychiatry, or outpatient preferred) - Experience serving individuals with mental illness, substance use disorders, or co‑occurring conditions - Familiarity with crisis intervention, de-escalation, and trauma-informed care Company Description The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Under the general supervision of the department Director, the Office Manager is responsible for managing the department’s administrative office. Employees may function as a supervisor for a small group of personnel. These employees have a high degree of individual responsibility for planning and carrying out the details and procedures of their own work. - Performs highly difficult, complex, and responsible office work, under general supervision. - Plans, assigns and reviews the work of subordinate employees. - Prepares, maintains, and compiles highly difficult and complex departmental reports and records. - Completes basic onboarding training for all new department staff, including but not limited to: - Initial crisis orientation - Monitoring of online module training - Assignment of additional in-person trainings (i.e. CPR) - Scheduling of shadow shifts - Maintains employee training/certification files for department staff. - Monitors department staff training expiration dates and notifies staff and managers of forthcoming expirations. - Takes and transcribes meeting minutes. - Performs specialized office work requiring knowledge of departmental policies and procedures. - Acts in a supervisory capacity, including: - Coordination of daily activities - Prioritizing, delegating and supervision of work to completion - In-person supervision on all units, front desk and other guest areas - Develops policies and procedures pertaining to administrative and operational functions. - Works with Network management divisions in resolving problems related to operations and administration. - Answers routine correspondence and conducts business with the public and other departments, answering difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed. - Coordinates the purchase of department supplies and small administrative devices for the department. - Approves documents for submission to other internal departments and external agencies. - Supervises the development, maintenance and dissemination of confidential information/files. - Develops and implements special projects as directed. - Contacts vendors for supplies and DWIHN inventory. - Reviews and manages vendor contracts including coordinating with other internal departments to successfully execute new or updated vendor contracts as needed. - Participates and leads RFP/RFQ process for external vendor contracts. - Maintains communication with vendors regarding services and supplies for the department. - Processes vendor and other payments. - Orders medical and office supplies and maintains inventories for DWIHN units. - Ensures all vendor-supplied items are appropriately stocked. - Handles petty cash as applicable. - Records or enters data related to payroll, accounts payable, accounts receivable and time sheets. - Assists with scheduling staff of 24/7 programs and other operations. - Works with HR to ensure compliance with OSHA rules. - Performs monthly environmental audits throughout the building. If deficiencies are found, works with department leadership to develop action plan and leads completion of action plan. - Oversees all facility safety drills and reviews for compliance. - Oversees contract deliverables. - Ensures reception duties, such as answering phones, keeping area neat and organized, maintaining inventory, are being performed in a timely manner. - Performs related duties as assigned. Qualifications - Knowledge of DWIHN rules, practices, policies and procedures. - Knowledge of the DWIHN provider network. - Knowledge of general behavioral health theory and practice. - Knowledge of departmental rules, practices, policies and procedures. - Knowledge of vendor and contract management. - Knowledge of inventory, accounts receivables and accounts payables. - Knowledge of basic HR functions. - Computer skills. - Clerical skills. - Filing skills. - Typing skills. - Time management skills. - Organizational skills. - Customer Service skills. - Teamwork skills. - Problem Solving skills. - Critical Thinking skills. - Decision-making skills. - Supervisory skills. - Leadership skills. - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. - Judgement/Reasoning ability. Requirements - An Associate’s Degree from a recognized college or university or its equivalent. - Five (5) years of professional experience performing clerical duties and responsibilities. - NOTE: Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis. - A valid State of Michigan Driver’s License with a safe and acceptable driving record. Working Conditions Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Director of PIHP Crisis Services, the PAR Services Manager provides oversight and guidance to service delivery provided by the DWIHN PAR Services Clinicians. The PAR Services Manager is responsible for day-to-day activities of the DWIHN PAR Services Clinicians, ensuring all expectations are met both in process/procedure, and in reporting. Responsibilities include: - Monitoring outcomes, reporting measures, capturing existing data, and analyzing the data for program effectiveness. - Training new hires as well as the provider network in services provided by the PIHP Crisis Services Department. - Assisting with creation and development of policies/procedures. - Maintaining clear and concise reporting methods. - Assessing areas of need within the process and procedures for the PIHP Crisis Services Department. PAR SERVICES MANAGER JOB RESPONSIBILITIES: - Establish, maintain, and leverage relationships with community partners, facilitate meetings, and ensure accurate and timely minutes are taken and filed. - Ensure members are treated with dignity and respect, and professionalism is maintained through interactions with community partners and interdepartmental interactions. - Staff development of direct reports, goal setting and monitoring with a data-driven approach. - Oversee the PAR process and evaluations to ensure medical necessity criteria is met and documentation supports disposition decision making. - Develop and analyze interventions for improvement in service delivery according to data received, gathered, and tracked. - Establish evidence-based practices and interventions to support goal-driven metrics in the PIHP Crisis Services Department. - Increase cooperation and contact between all entities associated with member care. - Develop knowledge and familiarity with all processes and procedures to ensure implementation of all data-driven metrics per state standards. - Report on outcomes and track emergency department utilization, utilization of various levels of care in crisis, referrals to external partners, and state driven metrics within DWIHN. - Develop accurate and timely reporting methods to gather and track data, using targeted interventions where necessary to improve service delivery that is fiscally responsible and within medical necessity. - Facilitate meetings where needed with the provider network to address issues, successes, and areas of opportunity for quality improvement. - Utilize knowledge of the community’s behavioral health services networks to assist consumers in obtaining services that suit his/her individual medical, psychiatric and social support needs. - Manage a report of members in the ED more than 23 hours after disposition. - Monitor discharge planning efforts for members without an assigned CRSP. - Monitor Single Case Agreements (SCA) with out-of-network facilities. - Monitor and ensure proper County of Financial Responsibility (COFR) determinations. - Communicate effectively with stakeholders. - On-call rotation for after-hours, weekends and holiday coverage for FT and PT as specified and needed by leadership. - Telephonic coverage as needed. - Additional tasks as deemed necessary. Qualifications - Knowledge of DWIHN policies, procedures, and practices. - Knowledge of the DWIHN provider network and community resources. - Knowledge of the Michigan Mental Health Code. - Knowledge of behavioral health and mental health principles and practices. - Knowledge of the Michigan Medicaid Provider Manual. - Knowledge of MWHIN. - Knowledge of compliance standards. - Knowledge of call screening techniques and phone etiquette. - Knowledge of policies and procedures for receiving and processing emergency calls. - Knowledge of customer service principles and practices. - Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. - Knowledge of emergency and general dispatch procedures and practices. - Knowledge of medical and insurance terminology. - Assessment skills. - Evaluation skills. - Decision Making skills. - Interpersonal skills. - Customer Service skills. - Communication skills. - Active Listening skills. - Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). - Teamwork Skills. - Ability to communicate orally. - Ability to communicate in writing. - Ability to work effectively with others. - Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. - Judgement/Reasoning ability. Requirements - A master’s degree in social work, Psychology, Counseling, Nursing, Human Services, Social Services or a related field. - A valid State of Michigan Clinical Licensure: RN, LMSW, LMHC, LPC, LLP or PhD. (Applicable Limited License will be accepted for this position). - A valid State of Michigan Driver’s License with a safe and acceptable driving record. - Five (5) years of clinical experience as an LLMSW in a psychiatric or behavioral health setting. - At least Three (3) years of professional experience in supervision and/or management in a community mental health setting and Behavioral Health Utilization Review. Working Conditions Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval.