David Kennedy Recruitment

Role Description David Kennedy Recruitment is working with a leading travel management, corporate card and expense management company that is looking to recruit French speaking B2B Travel Agent to join their team in Portugal. Position: B2B Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion) Employment type: Full-time Duties and Responsibilities: - Provide high-quality travel support to customers via chat, phone, and email - Manage hotel, flight, rail, and car bookings accurately and efficiently - Analyse customer needs, urgency, and travel preferences to deliver suitable travel solutions - Support users with self-service functionality on the client’s platform and mobile application - Maintain extensive supplier, destination, and travel system knowledge - Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Ensure compliance with company travel policies, customer procedures, and global travel regulations - Collaborate closely with internal stakeholders to resolve travel-related issues and improve customer experience - Participate in team meetings, product updates, and supplier/travel industry training sessions - Provide operational feedback to internal teams regarding customer experience and process improvements - Maintain performance standards, attendance, SLA targets, and operational KPIs within a fast-paced travel support environment. Qualifications - Native/fluent in French, both oral and written - Fluent in English (B2 or higher) - Previous experience managing bookings for corporate and leisure travel clients within a Business Travel environment - Previous experience with using Sabre, Amadeus or Galileo GDS modules, including ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Strong knowledge of complex itineraries, air fares, fare construction, negotiated fares, and route deals - Experience with ARC and BSP market booking practices - Understanding of travel industry regulations and global compliance requirements - Experience with NDC, low-cost carriers, and third-party aggregators considered an advantage - Strong customer service and communication abilities - Ability to multitask and manage urgent travel-related requests effectively - Comfortable working in fast-paced international travel support environment - Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules. Benefits - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential - Generous medical plans, dental, and vision benefits with premiums - Paid parental and bereavement leave - Subsidized commuter benefits - Mental health support - Connectivity stipends - And many others!

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French speaking Customer Service Representative to join their team from anywhere in Greece. Position: Customer Service Representative Location: remote from anywhere in Greece Employment type: fixed term (5 month contract) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: - Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication - Research and identify effective solutions to resolve customer issues or concerns - Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management - Provide accurate and complete information using appropriate tools, systems, and procedures - Maintain a high standard of customer service and contribute to a positive customer or partner experience - Collaborate with internal teams to ensure seamless communication and issue resolution. REQUIREMENTS: - Fluent/Native in French with strong proficiency in both written and spoken communication. As well as good proficiency in English - High school diploma or equivalent qualification - Minimum of 6 months experience in customer service, hospitality, retail, or a related field - Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively - Proficiency with computers and customer service tools - Reliable high-speed internet connection and a quiet workspace (for remote work) - Eligibility to work in Greece. BENEFITS: - Competitive compensation package, including a base salary - Comprehensive benefits package based on role - Supportive and accessible leadership committed to employee development - Inclusive and community-focused work environment that values giving back - Opportunities for career advancement and continuous learning - And many others!

David Kennedy Recruitment is working with a leading financial services company who are looking to recruit a Head of APAC/ASIA. Position: Head of APAC/ASIA Location: APAC/Asia, Remote Employment type: Full-time About the role. The Head of Asia will be responsible for building, leading, and executing the company’s commercial strategy across the region. This is a senior leadership role requiring a hands-on operator with a strong track record in scaling FX/CFD businesses, driving revenue, and developing high-performing teams and partner networks. DUTIES AND RESPONSIBILITIES: - Define and execute the APAC growth strategy across key markets including Southeast Asia and China - Build, scale, and optimize regional operations, including local teams and infrastructure - Drive revenue growth through client acquisition, deposits, and increased trading volume - Develop, manage, and expand Introducing Broker (IB) and affiliate networks - Lead, hire, and mentor regional business development and sales teams - Establish and maintain strong relationships with key partners, KOLs, and institutional clients - Identify new market opportunities and ensure strong competitive positioning - Oversee regional P&L, budgeting, and performance targets - Collaborate closely with senior leadership on global strategy and expansion initiatives. REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication. Additional Asian languages considered a strong advantage - 10+ years of experience within the FX/CFD or financial trading industry - Proven track record in building and scaling operations across APAC/Asia - Strong existing network across IBs, affiliates, and regional partners - Demonstrated success in driving deposits, trading volume, and revenue growth - Experience managing multi-country teams and regional structures - Entrepreneurial mindset with strong commercial acumen - Ability to operate both strategically and in a hands-on capacity. OFFER: - Competitive executive compensation package - High-impact leadership role with full regional ownership - Opportunity to build and scale a key global region - Dynamic, fast-growing international environment.

David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. The successful candidate will be responsible for overseeing the dealing operations and managing the risk associated with trading activities in the forex financial company. Position: Head of Dealing Location: remote, anywhere SEA or MENA region Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: fixed monthly payment. RESPONSIBILITIES: - Oversee and manage all dealing operations including trade execution, order management and liquidity provisioνιον - Develop and implement trading strategies to optimize performance and profitability - Monitor market conditions and ensure trades are executed within defined risk parameters - Ensure full compliance with internal policies and regulatory requirements - Establish and maintain risk management frameworks, policies and procedures - Monitor trading exposure, positions and market movements to identify risks and opportunities - Implement and manage risk controls such as position limits, stop-loss and hedging strategies - Conduct regular risk assessments and stress testing to ensure portfolio resilience - Lead, manage and develop the dealing team to ensure high performance and best practice adherence - Provide coaching, guidance and continuous feedback to team members - Foster a culture of accountability, collaboration and continuous improvement - Prepare and present regular reports on trading performance, risk exposure and compliance - Conduct post-trade analysis and evaluate effectiveness of trading strategies. REQUIREMENTS: - Excellent command of English language - Bachelor's degree in finance, economics, mathematics, or a related field. Advanced degree (e.g., MBA, CFA) is preferred - Proven experience in forex trading and risk management, with at least [2-3 years] of experience in a similar role within the financial industry - In-depth knowledge of financial markets, trading instruments, and risk management techniques - Strong analytical skills and ability to analyze complex trading data and market information - Excellent leadership and team management skills, with the ability to motivate and inspire team members to achieve performance targets - Effective communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels - Sound judgment and decision-making skills, with the ability to make timely and informed decisions in a fast-paced trading environment - Proficiency in trading platforms, risk management systems, and financial analysis tools. OFFER: - Competitive remuneration - An opportunity to build a company and grow in it - Private medical insurance - The freedom and flexibility of fully remote work - Collaborative and supportive team environment.

David Kennedy Recruitment is working with a globally recognized, multi-regulated financial brokerage firm that offers online multi-asset and CFD trading across forex, crypto, stocks, commodities, indices, and other global markets, providing traders with advanced platforms, expert insights, and secure trading solutions, and is seeking to onboard a Country/Regional Manager based in Vietnam. Position: Country/Regional Manager Work model and location: Remote within Vietnam Employment type: Full-time DUTIES AND RESPONSIBILITIES: • Develop and execute the overall market strategy for Vietnam • Drive client acquisition, deposits, and trading volume growth • Build, manage, and scale a high-performing IB and affiliate network • Establish strategic partnerships within trading communities and fintech ecosystems • Lead local sales and business development initiatives • Represent the business as the key market ambassador in Vietnam. REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Proven experience within FX, CFD, or online trading environments - Strong existing network of IBs, affiliates, or trading communities in Vietnam - Background in roles such as Country Manager, Head of Sales/Business Development, or Senior Affiliate/IB Manager - Demonstrated success in driving revenue growth and client acquisition - Entrepreneurial mindset with the ability to build and scale operations independently - Comfortable operating in a performance-driven, high-ownership environment. BENEFITS: - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach career potential

David Kennedy Recruitment is working with a globally recognized, multi-regulated financial brokerage firm that offers online multi-asset and CFD trading across forex, crypto, stocks, commodities, indices, and other global markets, providing traders with advanced platforms, expert insights, and secure trading solutions, and is seeking to onboard a Country/Regional Manager based in Malayasia. Position: Country/Regional Manager Work model and location: Remote within Malayasia Employment type: Full-time DUTIES AND RESPONSIBILITIES: • Develop and execute the overall market strategy for Malayasia • Drive client acquisition, deposits, and trading volume growth • Build, manage, and scale a high-performing IB and affiliate network • Establish strategic partnerships within trading communities and fintech ecosystems • Lead local sales and business development initiatives • Represent the business as the key market ambassador in Malayasia REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Proven experience within FX, CFD, or online trading environments - Strong existing network of IBs, affiliates, or trading communities in Malayasia - Background in roles such as Country Manager, Head of Sales/Business Development, or Senior Affiliate/IB Manager - Demonstrated success in driving revenue growth and client acquisition - Entrepreneurial mindset with the ability to build and scale operations independently - Comfortable operating in a performance-driven, high-ownership environment BENEFITS: - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach career potential

David Kennedy Recruitment is working with a globally recognized, multi-regulated financial brokerage firm that offers online multi-asset and CFD trading across forex, crypto, stocks, commodities, indices, and other global markets, providing traders with advanced platforms, expert insights, and secure trading solutions, and is seeking to onboard a Country/Regional Manager based in China. Position: Country/Regional Manager Work model and location: Remote within China Employment type: Full-time DUTIES AND RESPONSIBILITIES: • Develop and execute the overall market strategy for China • Drive client acquisition, deposits, and trading volume growth • Build, manage, and scale a high-performing IB and affiliate network • Establish strategic partnerships within trading communities and fintech ecosystems • Lead local sales and business development initiatives • Represent the business as the key market ambassador in China. REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Proven experience within FX, CFD, or online trading environments - Strong existing network of IBs, affiliates, or trading communities in China - Background in roles such as Country Manager, Head of Sales/Business Development, or Senior Affiliate/IB Manager - Demonstrated success in driving revenue growth and client acquisition - Entrepreneurial mindset with the ability to build and scale operations independently - Comfortable operating in a performance-driven, high-ownership environment. BENEFITS: - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach career potential

David Kennedy Recruitment is working with a globally recognized, multi-regulated financial brokerage firm that offers online multi-asset and CFD trading across forex, crypto, stocks, commodities, indices, and other global markets, providing traders with advanced platforms, expert insights, and secure trading solutions, and is seeking to onboard a Country/Regional Manager based in Philippines. Position: Country/Regional Manager Work model and location: Remote within Philippines Employment type: Full-time DUTIES AND RESPONSIBILITIES: • Develop and execute the overall market strategy for Philippines • Drive client acquisition, deposits, and trading volume growth • Build, manage, and scale a high-performing IB and affiliate network • Establish strategic partnerships within trading communities and fintech ecosystems • Lead local sales and business development initiatives • Represent the business as the key market ambassador in Philippines. REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Proven experience within FX, CFD, or online trading environments - Strong existing network of IBs, affiliates, or trading communities in Philippines - Background in roles such as Country Manager, Head of Sales/Business Development, or Senior Affiliate/IB Manager - Demonstrated success in driving revenue growth and client acquisition - Entrepreneurial mindset with the ability to build and scale operations independently - Comfortable operating in a performance-driven, high-ownership environment. BENEFITS: - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach career potential

David Kennedy Recruitment is working with a globally recognized, multi-regulated financial brokerage firm that offers online multi-asset and CFD trading across forex, crypto, stocks, commodities, indices, and other global markets, providing traders with advanced platforms, expert insights, and secure trading solutions, and is seeking to onboard a Country/Regional Manager based in India. Position: Country/Regional Manager Work model and location: Remote within India Employment type: Full-time DUTIES AND RESPONSIBILITIES: • Develop and execute the overall market strategy for India • Drive client acquisition, deposits, and trading volume growth • Build, manage, and scale a high-performing IB and affiliate network • Establish strategic partnerships within trading communities and fintech ecosystems • Lead local sales and business development initiatives • Represent the business as the key market ambassador in India REQUIREMENTS: - Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication - Proven experience within FX, CFD, or online trading environments - Strong existing network of IBs, affiliates, or trading communities in India - Background in roles such as Country Manager, Head of Sales/Business Development, or Senior Affiliate/IB Manager - Demonstrated success in driving revenue growth and client acquisition - Entrepreneurial mindset with the ability to build and scale operations independently - Comfortable operating in a performance-driven, high-ownership environment BENEFITS: - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach career potential

Role Description We are currently hiring German-speaking Customer Service Representatives to join a stable inbound support project within the energy and property services sector. This role focuses on providing professional customer assistance via phone and written communication, supporting property managers and tenants with service requests, appointments, and billing-related inquiries. - Handle inbound customer inquiries primarily via telephone support, ensuring a professional and service-oriented customer experience. - Manage written customer requests during available service time to maintain efficient case handling. - Support customers with appointment scheduling, rescheduling, and cancellation related to installation services. - Provide first-level troubleshooting support for smoke detectors (no technical background required). - Assist customers with billing inquiries, explain invoice items, and guide users through customer portal topics. - Coordinate meter reading appointments and support general service-related requests. - Deliver high-quality customer service without any sales or outbound activities. Qualifications - Native / fluent in German both verbal and written. English is a bonus but not compulsory. - Previous experience or strong motivation for telephone-based inbound customer support. - Stable internet connection and electricity supply suitable for remote work (speed test required). - Confident PC and digital communication skills. - Calm, patient, and service-oriented personality with clear and structured communication style. - Reliable working approach, quick comprehension skills, and willingness to handle written inquiries. - Interest in a long-term customer service role and no interest in sales-oriented projects. Benefits - Fully inbound customer support role with no sales responsibilities. - Structured onboarding and clear processes to support success in the role. - Stable full-time employment within a well-established service environment. - Opportunity to develop customer service expertise in the energy and property management sector. - Supportive team environment focused on quality customer experience. - Availability to work within service hours Monday–Friday, 08:00–18:00.