Damascus Home Care

Role Description - Respond promptly to incoming private pay leads by phone - Contact prospective clients and family members who have requested information about home care services - Build trust and establish positive relationships with potential clients - Gather information regarding care needs, schedules, and service requirements - Educate families about Damascus Home Care services and answer common questions - Address concerns and objections in a professional and compassionate manner - Schedule and attend first potential client meetings with the assigned supervisor - Maintain accurate documentation and progress status records for all private pay leads - Follow up with prospective clients as needed - Work closely with care managers and office staff to support client admissions - Support caregiver recruitment and retention efforts - Conduct hiring activities to support the management and supervisory team - Complete the hiring process and ensure new hires complete all on-boarding requirements before transitioning to supervisor oversight Qualifications - Excellent verbal communication and customer service skills - Comfortable speaking with seniors and family caregivers - Strong listening and relationship-building skills - Ability to remain calm and professional during sensitive conversations - Sales, intake, admissions, customer service, healthcare, or home care experience preferred - Strong organizational and documentation skills - Proficiency with computers and scheduling software - Ability to work independently while meeting performance goals Requirements - Home care - Healthcare admissions - Intake coordination - Customer service - Sales or lead conversion Compensation - Compensation structure includes a base wage and/or performance-based commission - Pay is $800/week plus commission - Commission: $1/hour for every private pay client hours completed in that week Equal Opportunity Employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Description Join Our Team at Damascus Home Care! Are you looking for a meaningful and rewarding career? Damascus Home Care is hiring full-time and part-time care providers to make a difference in the lives of seniors and individuals in need. This opportunity is available in the Greater Portland Area. What Does a Care Provider Do? - Deliver compassionate, hands-on support for seniors and individuals with varying needs. - Assist with daily living tasks, such as bathing, dressing, grooming, and toileting. - Help with household chores, including meal preparation, laundry, and light housekeeping. - Provide companionship and emotional support. - Assist with errands and transportation to appointments, shopping, or community events. - Support mobility and ensure client safety in their home. Please Note: Our care providers do not handle or pass medications. Requirements - Must pass a background check, APS check, and CPS check. - No clients in your area? We’ll work to open a case near you. - If you’re already caring for a loved one, we can hire you to take their case. Benefits - Very Competitive Pay: Based on your experience. - Flexible Schedules: Choose part-time or full-time hours to suit your lifestyle. - Comprehensive Benefits Package: - Paid Time Off (PTO) - Holiday Pay - Health and Vision Insurance - And more! - Free Certification: No experience? We offer a free Personal Support Specialist (PSS) certification class. - Impact Your Community: Build lasting connections with seniors and help improve their quality of life. Available Positions - CNA (Certified Nursing Assistant) - PSS (Personal Support Specialist) Become part of a supportive and professional team that truly cares. This is your chance to build a career that makes a real difference! Message us today for more information and to apply!