Crate and Barrel

Design & Sales Expert - Remote Naples/Ft. Myers Florida locations Sarasota time type Full time job requisition id R24685 The Design & Sales Expert sells products by providing in-home consultations to customers using design tools and services to plan and design customer spaces. Through elevated designs and delivering on the Customer Experience, the Designer & Sales Expert will maximize company sales growth and profitability. Delivers an amazing experience for the customer through expertise, teamwork, passion for design, design tools and creative selling skills. - This position is an individual contributor - This position is fully remote based out of Naples/Ft. Meyers Florida A Day in the Life of the Design & Sales Expert, C&B - Remote Role: - Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in-home and virtually with customers. - Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations. - Lead design consultations in-home or via email, phone and virtual - Identify and contact potential customers, businesses, and/or industries which may yield new business. Some leads will be provided by the Company. - Provide personalized sales and service experiences to new and existing customers to build lasting relationships resulting in repeat business. - Deliver projects in a timely manner and within determined timelines. - Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog. - Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends. - Deliver individual sales, KPI and service goals, productivity standards, and engage customers by demonstrating superior selling skills. - Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc). - Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service. - Support store training and educating on design services, to drive a clear understanding of design services and offerings. What You'll Bring to the Table: - Ability to work in different locations (work from home, on site at a customer’s home, and occasionally in store) - Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles. - Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs. - Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning. - Ability to stay up to date on current design trends. - Ability to be an agent of change and shift quickly as our business evolves. - Proven track record of building long-lasting relationships with customers - Interpersonal skills; team player We'd Love it if you Have: - 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/ customer service. - Experience working one on one with clients and recommending solutions - Proficient in Google platforms, virtual communication, design tool experience preferred