Continueserve

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an HR Service Center Manager, you will serve as a primary HR support resource, providing higher-level expertise to resolve complex issues and escalated cases. Acting as an ambassador for all HR processes and policies, you will handle initial and escalated contacts from team members, managers, retirees, and HR partners across all stages of the employee life cycle, including: - Onboarding - Policy inquiries - Compliance - Benefits - Employee relations - HRIS support - Payroll - Offboarding This role requires thorough HR knowledge, strong customer service focus, and effective communication skills to deliver timely, accurate, and positive support. You will collaborate with HR Specialists, HR Business Partners, and other HR Centers of Excellence to drive effective and consistent resolution of complex issues. This is a remote position based in California, Chicago, Detroit, or Atlanta, operating on Pacific Time, with the expectation of being within travel distance of one of these locations. Qualifications - Demonstrated HR experience in both the U.S. and Canada - Strong background in managing and resolving HR matters - Strong clear English (verbal and written) is required - Minimum associate’s degree in human resources, business administration, or related field (or equivalent experience) - 7-9 years fast-paced experience in Human Resources, contact center, training, generalist, and manager roles - Customer service experience - Technical aptitude and experience with multiple systems - Excellent analytical and strong interpersonal communication skills - Organization, priority-setting, and independent critical thinking - Experience with HRIS systems; specifically Workday and Dayforce - Prior experience supporting employees in both the U.S. and Canada Requirements - Manage and resolve escalated HR inquiries, including complex cases across benefits, onboarding, payroll, compliance, and policy interpretation - Conduct thorough research and analysis to ensure issues are resolved in alignment with company standards and legal requirements - Ensure data accuracy and compliance by auditing records, overseeing onboarding and offboarding processes, and maintaining regulatory documentation - Support compliance initiatives, including ADA accommodations, E-Verify processes, and labor law requirements across all locations - Assist in onboarding activities, providing guidance on HRIS, benefits enrollment, and managing escalated HR cases to ensure seamless employee experiences - Support compliance in pre-hire onboarding tasks for corporate and field employees, including managing background checks, license verification, state-required paperwork, and adjudication processes - Ensure compliance with local hiring standards - Provide advanced assistance with HRIS inquiries, system updates, and troubleshooting, ensuring data integrity and user support - Collaborate with HR partners on complex case resolutions, offering insights and recommending process improvements to enhance service quality - Identify trends and recurring issues, suggesting policy or procedural adjustments for improved efficiency and service - Assist in training and mentoring Tier 1 Specialists, sharing best practices and providing guidance on complex inquiries - Meet or exceed service level standards, achieving departmental metrics in support of HR administrative functions - Contribute to various reports, special projects, and other assigned tasks as needed Benefits - Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage, including medical, dental, vision, and life insurance Company Description This position requires the ability to lift and carry up to 15-20 pounds and to sit, stand, and walk for prolonged periods throughout the workday. Work is performed primarily in a home-based office environment, consisting of light to moderate physical activity, including the use of a computer, telephone, and/or other office equipment. Work must be performed within the expected work hours and schedule, including required meetings and on-time attendance. Travel is little to none.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description ISPOR is seeking a Chief Financial Officer (CFO) to join its Senior Leadership Team. The CFO will lead the organization’s finance and accounting function, ensuring strong fiscal management and compliance while driving financial strategy to support ISPOR’s mission and growth. This role is responsible for multi-year financial forecasting, budgeting, risk management, and developing internal controls and policies. The CFO will also manage banking and investment relationships and provide strategic financial guidance to the CEO, Board, and key committees. Essential Duties and Responsibilities - Lead financial strategy and planning: Develop short- and long-term financial strategies, multi-year forecasts, and align financial management with organizational priorities. - Oversee financial operations: Manage budgeting, cash flow, investments, insurance, and financial reporting in compliance with GAAP and nonprofit regulations. - Ensure risk management and compliance: Oversee audits, tax filings, 401K administration, and maintain adherence to U.S. and international financial regulations. - Optimize systems and processes: Implement and improve financial systems, policies, and internal controls to ensure efficiency and strong fiscal management. - Provide strategic leadership: Advise CEO and senior leadership on financial analysis, cost management, and revenue strategies; support committees and Board with reports and recommendations. - Manage banking and investment relationships: Maintain treasury functions, banking partnerships, and investment oversight in collaboration with external advisors. - Lead and develop finance team: Coach and mentor staff, foster a culture of innovation and collaboration, and ensure continuous improvement in financial practices. Qualifications - Education: Bachelor’s degree in accounting, finance, economics, or business administration required; CPA/CMA and graduate degree preferred. - Experience: 10+ years of nonprofit financial leadership, including budgeting, forecasting, and strategic planning. - Technical Expertise: Skilled in financial analysis, modeling, compliance, and risk management. - Leadership: Proven ability to lead and mentor teams; strong collaboration and influence skills. - Communication: Exceptional written and verbal communication; able to explain complex financial concepts to diverse audiences. - Professional Attributes: High integrity, discretion with confidential information, and strong organizational skills. - Travel: Ability to travel nationally as needed and internationally approximately once per year for meetings, conferences, and organizational events. Compensation and Benefits - Salary: $190,000–$210,000 with a potential MBO bonus at 15% after a year of service. - Benefits: - 20 days PTO plus company holidays - Generous health benefits – base plan is 100% subsidized for employee-only coverage - Vision buy-up option - 401K contribution of 6% after one year - Winter break closure - Year-round flexible schedule and Summer Flex program Why Join ISPOR? - Impact & Influence: Shape the financial health of a global nonprofit and contribute to advancing healthcare decision-making worldwide. - Intentional Culture: Join a team committed to collaboration, growth, and innovation, with quarterly learning and connection events. - Flexibility: Enjoy year-round flexible scheduling options and remote work opportunities. ISPOR is committed to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs. - Provide day to day support of client networks, servers, storage, and overall infrastructure. - Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed. - Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services. - Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve. - Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service. - Troubleshoot and resolve network and system issues, remote or on premise as needed. - Positively and professionally represent the face of the company with our clients. Qualifications - 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers. - Strong experience with Active Directory, Exchange, Microsoft 365 administration, and Windows security. - Hands-on experience with firewalls and switches (Cisco Meraki, SonicWALL, Palo Alto Networks). - Hands-on experience with heavily virtualized environments (VMware, Hyper-V). - Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, Google Workspace). - Experience with MDM solutions (Intune, Jamf, etc.). - Self-motivated and able to work with limited supervision, and excellent time management. - Strong communication and customer service skills. - CCNA or equivalent network experience is desired. - MSCE or equivalent server experience is desired. - Technical Certifications a plus. Requirements - A.S. or B.S. in information systems or related field is preferred. - 5+ years’ experience working in information technology is required. Salary Range $125,000-$140,000 annually, commensurate with experience. Benefits - Comprehensive benefits package including paid time off. - Paid holidays. - 401(k). - Health insurance coverage, including medical, dental, vision, and life insurance.