Contact Discovery Services

Review and analyze Spanish-language documents for privilege and responsiveness, utilize electronic document review technology, and contribute to efficient workflows within a collaborative legal team environment.

Title: Project Associate, Cyber Breach Location: Washington, DC Work Type: Remote, Full Time A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position - Perform contact discovery and breach analysis in on-call and standard work settings - Coordinate the intake, processing, and analysis of datasets for hosting - Extract, classify, and validate sensitive data, including PII and PHI - Build notification lists and support regulatory and client-facing reporting - Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files - Collaborate with project managers and technical teams to meet deadlines - Assist with procedure development and continuous process improvement - Adhere to standard operating procedures and chain of custody requirements - Provide ongoing consultation to case teams for incident response related document review, data mining workflows - Proactively communicate ongoing project status and guidance to clients, partners, and internal teams - Participate in an on-call rotation as needed, including nights and weekends - Complete additional duties assigned by management as needed Experience and qualifications - Undergraduate degree or equivalent practical experience in a relevant field - 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery - Comfort working with structured and unstructured data - Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members - Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations - Proficiency with Windows operating systems and the Office product suite - Ability to demonstrate superior organizational skills with an acute attention to detail - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required - Understanding of the electronic discovery reference model (EDRM) - Relativity experience or similar review platforms - Experience with OCR, data validation, and dataset normalization - Relativity Certified Administrator certification - Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you.

Title: Project Associate, Cyber Breach Location: Nashville, TN Job Description: Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position - Perform contact discovery and breach analysis in on-call and standard work settings - Coordinate the intake, processing, and analysis of datasets for hosting - Extract, classify, and validate sensitive data, including PII and PHI - Build notification lists and support regulatory and client-facing reporting - Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files - Collaborate with project managers and technical teams to meet deadlines - Assist with procedure development and continuous process improvement - Adhere to standard operating procedures and chain of custody requirements - Provide ongoing consultation to case teams for incident response related document review, data mining workflows - Proactively communicate ongoing project status and guidance to clients, partners, and internal teams - Participate in an on-call rotation as needed, including nights and weekends - Complete additional duties assigned by management as needed Experience and qualifications - Undergraduate degree or equivalent practical experience in a relevant field - 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery - Comfort working with structured and unstructured data - Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members - Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations - Proficiency with Windows operating systems and the Office product suite - Ability to demonstrate superior organizational skills with an acute attention to detail - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required - Understanding of the electronic discovery reference model (EDRM) - Relativity experience or similar review platforms - Experience with OCR, data validation, and dataset normalization - Relativity Certified Administrator certification - Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a Project Manager in the eDiscovery space to administer and manage casework throughout the EDRM while focusing on Relativity. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases so an understanding of the full EDRM, legal case management, and litigation lifecycle is important for all members of the team. Development and innovation are also a priority within the organization so candidates should be able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized. This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff. DUTIES OF THE POSITION - Work closely with all other departments to complete complex projects in a fast-paced, deadline-driven environment. - Manage multiple concurrent eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including: - Expertise with administering users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, and productions. - Understanding with administering custom objects, applications, scripts, queues, event handlers, ARM, structured analytics, conceptual analytics, and active learning. - Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics. - Perform quality checks and detailed analysis on work products prior to document production or additional levels of review. - Knowledge of both Relativity Server and RelativityOne. - Provide consultation to case teams for document review, production, and data searching workflows. - Use industry standard processes to facilitate data collections, ECA workflows, data reuse and repository workflows, document reviews, and document productions. - Understanding and experience in working with both traditional data sources such as email and modern data sources such as cloud storage providers, mobile devices, and short message data. Qualifications - 3+ years experience administering legal document review platform(s); Relativity experience is preferred. - Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members. - Understanding and experience of the electronic discovery reference model (EDRM). - Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations. - General knowledge of litigation lifecycle or experience managing litigations. - Proficiency with Windows operating systems and the Office product suite. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. Requirements - Relativity Certified Administrator certification (preferred but not required). - Relativity Specialist certifications (preferred but not required). - Experience with basic scripting in XML, Java, or HTML languages (preferred but not required). - Experience troubleshooting applications and communicating results to support teams (preferred but not required). Salary Range $80,000.00 - $120,000.00 Company Description Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast paced environment then we want to hear from you.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for a Senior Project Manager in the eDiscovery space to administer and manage casework throughout the EDRM while focusing on Relativity. The qualified candidate should have extensive administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases so an extensive knowledge of the full EDRM, legal case management, and litigation lifecycle is important for all members of the team. Development and innovation are also a priority within the organization so candidates able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized. This position includes working with a variety of internal & external team members including fellow Project Managers, business development team, attorneys, company or government representatives, and other legal staff. Duties of the Position: - Work closely with all other departments to complete complex projects in a fast-paced, deadline-driven environment. - Independently manage numerous concurrent eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including: - Expertise with managing users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, productions, custom objects, event handlers, ARM, structured analytics, conceptual analytics, and active learning. - Understanding with administering applications, scripts, agents, queues, and various components of Relativity infrastructure. - Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics. - Perform quality checks and detailed analysis on work products prior to document production or additional levels of review. - Knowledge of both Relativity Server and RelativityOne. - Independently and proactively provide consultation tailored to fit the specific needs of clients and cases by recommending and developing custom workflows through the full scope of the EDRM. - Use industry standard processes to facilitate data collections, ECA workflows, data reuse and repository workflows, document reviews, and document productions. - Expertise in working with both traditional data sources such as email and modern data sources such as cloud storage providers, mobile devices, and short message data. - Develop custom innovations. - Provide engineering support to the business development team. - Assist junior team members by providing escalation points, training, and additional support. Qualifications - 5+ years Relativity administrator experience with expertise in the litigation support industry including evolution of product offerings and changing dynamics/expectations. - Relativity Certified Administrator certification. - Experience communicating effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members. - Expertise of the electronic discovery reference model (EDRM). - Knowledge of litigation lifecycle or experience managing litigations. - Proficiency with Windows operating systems and the Office product suite. - Ability to demonstrate superior organizational skills with an acute attention to detail. - Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. - Experience troubleshooting applications and communicating results to support teams. Requirements - Relativity Specialist certifications including Relativity Expert/Master status (preferred but not required). - Experience with basic scripting in XML, Java, or HTML languages (preferred but not required). Salary Range $125,000.00 - $150,000.00 Company Description Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast paced environment then we want to hear from you.