Grupo Consciência

• Server Monitoring and Maintenance: Monitor server performance, perform preventive and corrective maintenance, and ensure service availability. • Network Management: Configure, monitor, and maintain network infrastructure, including routers, switches, firewalls, and VPNs, ensuring secure and efficient connectivity. • Information Security: Implement and manage security policies such as access control, encryption, and protection against cyber threats. Conduct security audits and ensure compliance with standards and regulations. • Technical Support: Provide technical support to resolve infrastructure-related issues, assisting other departments and clients. • Project Planning and Implementation: Participate in planning and executing infrastructure projects, such as migrations, hardware and software upgrades, or network expansions. • Documentation: Create and maintain technical documentation for IT infrastructure, including network topologies, system configurations, and recovery procedures. • IT Resource Management: Monitor the use of IT resources, such as storage and processing capacity, and recommend purchases or upgrades when necessary.

• Support CRM operations in customer relations • Handle customer service via WhatsApp • Send emails and push notifications • Collaborate with the team to organize communication flows • Monitor and report campaign statuses