Community Coffee

Role Description The Director, Channel Growth & Portfolio Execution is responsible for driving profitable growth across strategic retail, Coffee Service, and emerging channels by leading portfolio execution, channel readiness, and insights-informed commercial planning. This role translates enterprise, brand, and portfolio priorities into actionable channel plans that support customer growth, product performance, and commercial effectiveness. This position serves as a key commercial leader between Marketing, Sales, Insights, Finance, Supply Chain, Operations, and customer-facing teams. The Director will lead a team responsible for retail portfolio execution and Coffee Service execution support, ensuring portfolio initiatives are commercially sound, operationally ready, and aligned to channel and customer needs. The role is designed to strengthen portfolio discipline, improve channel execution, and support profitable growth across priority customers and channels, including Dollar, specialty grocery, Coffee Service, and other strategic growth opportunities. Key Responsibilities - Channel Growth Strategy - Lead channel growth strategies across strategic, emerging, and high-opportunity areas. - Define and advance growth opportunities across channels, customers, and product portfolios. - Translate enterprise, brand, and portfolio priorities into channel-specific growth plans. - Shape growth strategies by identifying opportunities to optimize product mix, pricing, placement, promotion, merchandising, and customer activation. - Evaluate channel performance, customer trends, shopper behavior, consumer needs, and competitive activity. - Establish scalable approaches for channel growth planning. - Portfolio Execution & Channel Readiness - Lead the team responsible for translating portfolio and innovation strategies into commercially ready execution plans. - Oversee portfolio execution across retail and Coffee Service channels. - Direct commercial readiness for product launches and related initiatives. - Establish standards for portfolio execution and sales enablement. - Guide portfolio execution decisions by aligning product mix and customer activation needs. - Ensure portfolio initiatives are supported by clear execution plans. - Retail Portfolio Leadership - Provide strategic direction for retail portfolio execution. - Guide price-pack architecture and margin optimization efforts. - Evaluate retail portfolio performance. - Influence portfolio decisions related to product renovations and in-market activation. - Strengthen alignment between Marketing, Sales, and other departments. - Coffee Service Execution Leadership - Oversee Coffee Service portfolio execution. - Guide the translation of Coffee Service portfolio strategies into practical tools. - Ensure Coffee Service product launches are supported with clear execution requirements. - Strengthen coordination across various departments. - Insights Integration & Business Decision Support - Lead the integration of insights into channel growth strategies. - Convert insights into practical recommendations. - Leverage data and insights to identify growth opportunities. - Influence cross-functional business decisions. - Account Growth & Cross-Functional Execution - Lead growth planning support for strategic accounts. - Guide account owners in strengthening customer-specific strategies. - Identify and prioritize opportunities to expand distribution. - Orchestrate cross-functional execution. - Leadership & Culture - Lead, coach, and develop a team responsible for portfolio execution. - Set clear priorities and expectations for direct reports. - Build team capability in various areas. - Foster a collaborative, solutions-oriented environment. - Champion the company’s values and commitment to quality. Qualifications - Bachelor’s Degree in business, marketing, sales, finance, analytics, supply chain, or a related field required. - Minimum of 15 years of progressive commercial experience required. - Minimum of 10 years of leadership experience required. - Experience leading portfolio execution and channel growth strategies required. - Experience in consumer-packaged goods or related industry strongly preferred. - Strong understanding of portfolio management and retail execution preferred. - Demonstrated ability to translate insights into actionable growth strategies. - Strong business acumen and cross-functional leadership skills required. - Proficiency in Microsoft Office required. Requirements - Ability to operate at both a strategic and hands-on level. - Strong communication, influence, and stakeholder management skills. Benefits - Competitive salary and benefits package including health, dental, and vision insurance. - Life insurance and 401(k) plan. - Short- and long-term disability coverage. - Paid time off and employee assistance program. Company Description Community Coffee is America’s #1 family-owned and operated retail coffee brand, blending cherished traditions with innovative thinking.