Clerk

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a UI Engineer to help bring Clerk’s developer experiences to life on the web. In this role, you’ll work at the intersection of design and engineering to build immersive, high-quality web interactions using modern frontend tools, animation frameworks, and creative development techniques. This role is all about pushing the boundaries of what’s possible on the web while still caring deeply about performance, accessibility, and clean implementation. - Be part of a mission-driven design team focused on making Clerk the de facto solution for user management, organizations and billing for developers. - Build cutting-edge web experiences using advanced CSS, Shaders, WebGL, and modern animation frameworks (like motion.dev) to create event-driven animations and immersive visual experiences. - Implement sophisticated micro-interactions that guide visitors through our website, making complex developer tools feel approachable and exciting. - Collaborate closely with the growth design team to translate concepts into living, breathing web experiences that capture attention and drive conversion. - Push the boundaries of web animation while maintaining performance across all devices - creating experiences that make visitors stop scrolling and say "wow". - Optimize for both delight and performance ensuring smooth 60fps experiences across desktop and mobile while maintaining fast loading times and accessibility standards. - Prototype and iterate rapidly on marketing concepts, using motion to tell compelling product stories and differentiate Clerk in the crowded developer tools market. - Establish our animation voice creating a distinctive motion language that makes Clerk's marketing presence instantly recognizable and memorable. Qualifications - 5+ years of hands-on experience building production-grade marketing websites with memorable, tasteful animations that drive engagement and conversions. - Marketing-focused animation expertise with deep knowledge of scroll-triggered animations, hero sequences, WebGL effects, and creative development techniques that capture attention without overwhelming users. - Strong React & TypeScript foundation with experience building complex marketing sites using modern frameworks (Next.js, Astro) and animation libraries (Framer Motion, React Spring). - Performance optimization mindset understanding how to create rich visual experiences that still load fast, work across devices, and maintain excellent Core Web Vitals scores. - Visual storytelling sensibility with an eye for how motion can communicate brand values, explain complex products, and guide visitors through marketing funnels. - Marketing collaboration experience comfortable working with brand designers, marketers, and growth teams to translate campaign concepts into compelling web experiences. - Creative development background with a portfolio showcasing marketing websites that balance visual impact with conversion optimization. Nice to haves - Experience at a developer tools company or building for developers as your primary users. - Prior work in authentication, user-/org-management, permissions, or SSO flows. - Familiarity with React Native, mobile UI considerations, or building cross-platform components. - Experience with Web Components, SSR / server components, or component delivery across framework boundaries. - Knowledge of frontend-facing APIs, browser session / cross-site contexts, security / privacy concerns in UI. Benefits - Competitive Salary – We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated. - Equity Ownership – At Clerk, we believe in shared success. That's why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company. - Work Gear - Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best. - Flexible Vacation Policy – We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence. - Diverse and Inclusive Team – Join our exceptional, diverse, and globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Clerk is looking for a Senior Technical Account Manager to join our Solutions team, reporting to the Head of Customer Experience. You’ll own a portfolio of Clerk’s most strategic accounts—serving as their technical advisor, integration partner, and advocate inside the company. This role blends deep product expertise with strategic relationship management. You’ll help customers build complex identity and access management systems on Clerk, navigate pricing and packaging decisions, and surface insights that drive product development and revenue retention. This is a high-impact, high-autonomy role on a lean team where your work directly influences how customers experience Clerk. You’ll partner closely with Sales, Support, and Product to create a cohesive customer experience from first integration through long-term expansion. - You will own and manage a portfolio of accounts, serving as the primary point of contact and trusted advisor throughout the customer lifecycle - Guide customers through complex integrations, including multi-workspace setups, SSO/SAML configurations, bot protections, and custom authentication flows - Drive revenue retention and expansion by proactively identifying risks, surfacing upsell opportunities, and partnering on custom pricing and packaging - Translate customer feedback and usage patterns into actionable insights for Product and Engineering, helping shape the Clerk roadmap - Collaborate with the Support team to build efficient escalation paths and ensure consistent customer experiences - Create and maintain technical documentation, onboarding guides, and internal knowledge resources that scale the team’s impact - Contribute to the development of the Customer Experience function as we build the systems and processes that will define how Clerk serves its largest customers Qualifications - 4+ years of experience in a customer-facing technical role (Technical Account Manager, Solutions Engineer, Solutions Architect, Sales Engineer, or similar) at a developer tools or SaaS company - Strong understanding of web authentication, identity management, and related protocols (OAuth, SAML, OIDC, JWTs). Prior experience with auth platforms is a strong plus - Able to read and discuss code with customers across modern web frameworks (React, Next.js, Node.js, etc) and debug integration issues alongside engineering teams - Proven track record of managing customer accounts and driving retention and expansion through trusted advisory relationships - Comfort operating with high autonomy in a fast-moving, globally distributed team where priorities shift and you’re expected to drive outcomes, not wait for direction - Experience working with CRMs (e.g. Attio, Salesforce), support platforms (e.g. Plain, Zendesk, Intercom) and async communication tools (e.g. Slack) - Excellent written and verbal communication—you can translate technical concepts for non-technical stakeholders and advocate persuasively for customer needs internally Nice-to-haves - Experience at an early-stage or high-growth startup in a post-sales or customer-facing engineering role - Familiarity with product-led growth models where support and sales signals drive pipeline - Contributions to developer communities, technical writing, or open-source projects Benefits - Competitive Salary – We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated. - Equity Ownership – At Clerk, we believe in shared success. That's why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company. - Work Gear - Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best. - Flexible Vacation Policy – We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence. - Diverse and Inclusive Team – Join our exceptional, diverse, and globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.

About Clerk Clerk is on a mission to solve user management once and for all. We are a globally distributed team dedicated to providing best-in-class developer experience, with obsessive attention to every detail. Today, we provide developers with full-stack React components and hooks like , , , useUser, and useOrganization. These APIs allow developers to build hard-to-get-right user and organization management flows. We believe that a component is worth a thousand APIs. What you will do We’re a small but growing team, with big ambitions. This means you’ll have responsibility far beyond closing out pre-sliced tickets. We’re looking for people that are comfortable working across the stack to solve product problems for real users. You'll work across Clerk's frontend surfaces, from the Dashboard where customers configure and manage their apps, to the components and flows that developers ship to their own users. We use all of these surfaces to dogfood our own product, which means the work you do directly generates product feedback and shapes the direction of Clerk as a business. We will expect you to: - Collaborate with customers and teammates - be part of a world-class product delivery team that cares deeply about customer needs and the value of constant iteration. We’re fully remote, which means you’ll need to practice good communication habits to keep things moving. - Care about frontend architecture - you’ll work hand-in-glove with multiple teams doing feature development. You’ll need to help us maintain the architecture that they are building on - Execute - Clerk values engineers who execute. That means approaching work iteratively and reducing the time between feedback cycles. - Thrive in a dynamic environment - Clerk is not well suited for engineers who expect every task to be a series of predefined steps. We believe the best approach is to -work- through our customer’s problems in the trenches and not merely -think- through them from the sidelines. - Go deep - We want Clerk to be the easiest way for app builder’s to release and operate their businesses. To do this, we need to build the best DX on the market. This means developing deep empathy for app builder’s and knowing the full depth of our customer’s pain points. - Embrace a culture of craft by focusing on engineering quality. We want our product to be best-in-class, and so we need our team to write maintainable, performant, and well-structured code. Who you are You’re excited by the challenges that come with owning the “back of the frontend” for the Clerk Dashboard and other frontend-facing surfaces to Clerk’s product. You should be excited by the technical challenges and architectural patterns that enable best-in-class Web Applications. - You’re a TS/JS expert and opinionated around what makes a high-quality Developer Experience. - You write clean, idiomatic code and know your way around the modern frontend stacks. - You’re comfortable establishing high quality patterns that other developers adhere to and you fight to maintain those high standards as the product grows in maturity. - You’re passionate about Web App performance (think Web Vitals but also human-centered performance topics like optimistic UI) - You understand what it takes to build a SaaS product - You set a high bar for code quality, system design, and performance — and you’re not afraid to fight for it. - You believe in solving real customer problems, even if it means making tradeoffs behind the scenes. - You love working on products you use yourself — because you know that’s how magic happens. Benefits - Competitive Salary – We want you to know that we value the skills and experience you bring to the table. We go out of our way to make sure that you feel fairly compensated. - Equity Ownership – At Clerk, we believe in shared success. That's why we offer a stock option plan so that everyone can benefit from the growth and prosperity of the company. - Work Gear - Set up your ideal home office with the gear of your choice. At Clerk, we want to ensure that you have everything you need to perform at your best. - Flexible Vacation Policy – We believe in work-life balance and trust you to take the time you need. Although we recommend 25 days per year, our vacation policy is unlimited. This is in addition to observing national holidays specific to your country of residence. - Diverse and Inclusive Team – Join our exceptional, diverse, and globally distributed team at Clerk. We are committed to fostering an inclusive environment where everyone can contribute their best in building impactful products and tools for the modern web.