Clearway Health

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers. POSITION SUMMARY: As a Senior Analyst, Pharmacy Finance, you will play a critical role in supporting Clearway Health Client Services by building and refining financial processes at client sites. You will work closely with Client Services leaders and the corporate finance team to provide specialized financial and accounting expertise tailored to pharmacy operations. In this capacity, you will help create and enhance client site P&Ls, analyze pharmacy-specific financials, and support strategic initiatives. Your work will combine robust data analysis with a client-focused approach to inform financial planning, forecasting, and reporting across our portfolio. ESSENTIAL RESPONSIBILITIES/DUTIES: - Client Financial Partnership: Serve as a finance business partner for Clearway Health Client Services, collaborating with leadership and cross-functional teams to ensure accurate and insightful financial reporting. - Process Development & Enhancement: Build and refine financial processes at client sites—especially for new clients—by implementing established best practices and contributing to the continuous improvement of client-specific P&L development. - Data Analysis & Reporting: Conduct detailed analysis of client financials, including revenue recognition and margin analysis. Assist in monthly invoice creation, analysis, and processing, ensuring robust relationships with client finance, revenue cycle, and pharmacy teams. - Forecasting & Budgeting: Develop and maintain client-specific financial models to support daily, monthly, and annual forecasting and budgeting processes for Clearway Health Site Directors. - Cross-functional Collaboration: Work with stakeholders to break down complex business challenges at the client level and provide actionable analytics and recommendations. - Variance Analysis & Strategic Insights: Support the Clearway FP&A team with monthly variance analysis and reporting, collaborating with stakeholders to investigate and explain variances. - Support for Strategic Initiatives: Contribute to Corporate Strategy, Client Strategy, and Industry Affairs by analyzing trends and providing financial recommendations to optimize client performance. - Special Projects: Participate in special projects as needed, using Clearway’s High-5 values as the foundation for decision-making. EDUCATION: - A bachelor’s degree is required (Finance or Accounting preferred). An MBA is highly desired. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: - 340B Advanced Certificate [and other similar 3rd party credentials] is highly desired. EXPERIENCE: - 6+ years of financial/accounting experience (with at least 2 years specific to pharmacy finance) is required. KNOWLEDGE AND SKILLS: - Demonstrates a solid understanding of pharmacy-specific financial reporting, modeling, and forecasting, including revenue recognition methodologies. - Proficient in data analysis and reporting, with expert-level skills in Excel and experience with ERP systems (e.g., Infor) and business intelligence tools such as Tableau and/or PowerBI. - Capable of collaborating effectively with internal and external cross-functional teams, including leadership, to drive financial outcomes. - Self-motivated with the ability to work independently while maintaining close communication with team members. - Strong oral, written communication, and presentation skills for engaging at all organizational levels. - Demonstrates strong time management, multitasking, and priority-setting skills to meet deadlines in a fast-paced environment. - Shows a commitment to personal and professional growth, with a focus on continuous process improvement. Special Working Conditions (On-call, travel, shift, coverage): - Minimal domestic travel up to 20%. This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $92,000 - $115,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers. POSITION SUMMARY: Clearway Health is in search of an accomplished sales executive ready to take the lead in executing our dynamic health system sales strategy. As you step into this role, you'll be at the forefront of driving new client sales and providing unwavering support throughout the entire sales process. Your responsibilities will span from pipeline management and sales strategy development to contract execution, ensuring that we consistently surpass our goals. You should be open to travel as needed to attend conferences, internal meetings, and crucial client engagements. We're looking for someone who already knows the territory and comes equipped with a robust book of business. You'll need to be a master of the full sales lifecycle, from the inception to the grand finale. Your background in calling on hospitals and health systems will serve you well, especially when it comes to engaging with the administrative suite. Executive presence is a must, as you'll be engaging directly with high-level decision makers. Your ability to build trust and strong relationships with clients will be pivotal in your success. Get ready to make a significant impact in patient lives as you develop and execute a regional sales strategy that will elevate our market share and foster invaluable partnerships. This role promises both professional growth and exciting challenges that await you ESSENTIAL RESPONSIBILITIES: As an integral part of our team, you will: - Take charge of the entire sales cycle, from the initial engagement to the successful closure of contracts. - Facilitate the smooth transition of clients from closed sales to implementation. - Formulate and execute a regional sales strategy aimed at expanding market share partnerships for Clearway Health. - Foster and manage relationships with consultants, channel partners, and other key contacts within health systems to continually bolster the sales pipeline. - Thoroughly assess potential clients against our company's ideal customer criteria and generate and maintain an active pipeline, exceeding at least 3 times the individual annual sales quota. - Establish strong relationships and secure contacts with potential clients to drive your sales goals. - Consult with prospects to gather insights into their business challenges and identify opportunities for Clearway Health to deliver tailored services and solutions. - Lead compelling sales presentations to senior leaders within health systems, striving to grow business partnerships and advance our sales initiatives. - Utilize your knowledge of our product offering to design client-focused, differentiated sales strategies. - Craft and convey compelling value propositions to potential clients through proposals, discussions, and negotiations. Be the driving force behind the entire sales process, ensuring that each stage is executed seamlessly. - Develop a deep understanding of the competitive landscape, allowing you to effectively position our products against competitors. - Maintain our customer relationship management program to accurately track sales activities and capture client or opportunity details. - Offer direct feedback to corporate leadership to shape new product development and recommend improvements to our current product offerings. - Attend conferences to cultivate new potential client relationships and continue promoting Clearway Health's Specialty Pharmacy services. - Develop, map out, and execute a comprehensive Clearway Health sales strategy. - Contribute to the creation of business proposal plans for corporate approval. REQUIRED EDUCATION & EXPERIENCE: - A Bachelor's degree from a four-year college or university - Education, experience will be waived and considered in lieu of formal degree - 4 years of sales-related experience, preferably in the pharmaceutical, Specialty Pharmacy, or hospital or health system setting. - Ability to navigate the hospital and health system landscape and sell enterprise contracts at the executive level. KNOWLEDGE AND SKILLS: - Knowledge of project management methodologies is required. - Exceptional executive presence and strong communication skills to engage with senior client executives and collaborate effectively with internal and external teams. - Extensive experience in hospital and institutional sales, with expertise in specialty pharmacy, health system strategy, and pharmacy reimbursement, including proficiency in the 340B program. - The ability to adeptly balance strategic and tactical planning while managing competing priorities in a fast-paced healthcare environment. - Confidence, high energy, and self-motivation, demonstrating leadership skills and an Innate ability to work harmoniously in a team. - A track record of successful performance in an unstructured environment. - Familiarity with CRM software, EMRs and other pharmacy systems. - Special Working Conditions (On-call, travel, shift, coverage) SPECIAL WORKING CONDITIONS (ON-CALL, TRAVEL, SHIFT, COVERAGE) - Travel will average 40% of the time, with increased travel for conferences This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual base compensation range for this position is $120,000 - $150,000 + target incentive/variable compensation. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our employees, our clients and their patients. We welcome you to follow us on LinkedIn where you can also learn more about our company, culture, people, and careers. POSITION SUMMARY: The Service Desk Analyst will support day-to-day operational IT support for Clearway Health, including employee onboarding and offboarding, application access provisioning, and troubleshooting hardware, software, and access issues. This position co-owns the execution and consistency of service desk workflows and provides Tier 1 support for internal systems and approved external client-facing applications routed through Customer Success and internal workflows, ensuring reliable service delivery, strong employee experience, and efficient use of engineering resources. ESSENTIAL RESPONSIBILITIES/DUTIES: - Execute end-to-end employee onboarding, including account provisioning, device preparation, application access, and coordination with hiring managers - Perform secure and timely employee offboarding, including access revocation, device recovery, and asset tracking - Fulfill and manage application access requests using standardized provisioning workflows and approval processes - Provide Tier 1 troubleshooting for hardware, software, and access issues across laptops, mobile devices, and enterprise applications - Serve as first-line support for approved external client-facing applications routed through Customer Success - Escalate complex technical issues to IT, engineering or infrastructure teams and coordinate resolution - Maintain accurate documentation for onboarding/offboarding procedures, troubleshooting runbooks, and knowledge base articles - Track and manage IT assets, inventory, and service desk tickets within the ticketing platform - Communicate clearly with end users and stakeholders regarding ticket status, timelines, and resolutions - Identify opportunities to improve service desk processes, automation, and operational efficiency EDUCATION: - Bachelor's degree in information technology, Information Systems, or a related technology field (or equivalent practical work experience) CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: - Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician may be substituted for formal education. EXPERIENCE: - Bachelor's degree in information technology, Information Systems, or a related technology field (or equivalent practical work experience) - 1–3 years of experience in an IT support or service desk environment - Basic experience supporting employee onboarding and offboarding processes - Familiarity with Microsoft 365 and common enterprise productivity tools - Experience troubleshooting Windows and/or macOS hardware and software issues - Basic understanding of user account management and application access provisioning - Strong customer service, communication, and organizational skills - Ability to manage multiple requests and prioritize work in a ticket-driven environment - CompTIA A+ certification preferred - CompTIA Network+ certification preferred - Microsoft entry-level or associate certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, or similar) preferred - Other relevant entry-level technical certifications related to IT support or service desk operations preferred KNOWLEDGE AND SKILLS: - Knowledge of IT service desk operations and onboarding/offboarding workflows o Understanding of user provisioning, access management, device setup, and standardized support processes. - Knowledge of enterprise productivity and endpoint environments o Familiarity with Microsoft 365, user account administration, and basic device management concepts. - Understanding of hardware, software, and application support fundamentals o Basic knowledge of Windows/macOS systems, common enterprise applications, and troubleshooting principles - Technical troubleshooting and problem-solving o Ability to diagnose and resolve common hardware, software, and access issues in a timely manner. - Customer service and communication skills o Ability to communicate clearly with non-technical users and provide professional, user-focused support. - Documentation and process adherence o Ability to follow standardized procedures and maintain accurate ticket notes and knowledge base documentation. - Ability to manage workload and prioritize requests o Effectively handle multiple tickets and competing priorities in a fast-paced environment. - Ability to collaborate and escalate appropriately o Work with engineering, infrastructure, and vendor teams to escalate and resolve complex issues efficiently. Special Working Conditions (On-call, travel, shift, coverage): - 10% travel for meetings and strategy sessions. This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $57,000 - $68,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Clearway Health is seeking a Data Analyst to support the preparation, validation, and submission of medication delivery data for our clients and partners. This role plays a critical part in ensuring the accuracy, timeliness, and reliability of daily data submissions that support patient care, operational reporting, and client commitments. The Data Analyst will actively monitor incoming client data, perform quality checks, identify and escalate data issues, and collaborate closely with the Data Director and Data Engineering team to ensure data pipelines and ETL processes are functioning as expected. This role is ideal for a detail-oriented analyst who enjoys working at the intersection of healthcare operations, data quality, and technical problem-solving. - Monitor daily client data submissions - Validate completeness, accuracy, and consistency of incoming data - Perform routine data quality checks and reconciliations - Identify missing, late, or erroneous data and escalate issues promptly - Prepare and support scheduled and ad hoc reports for internal teams and external partners - Ensure data submissions meet required formats, standards, and timelines - Assist in ongoing improvements to reporting processes and data validation workflows - Track data submission failures or anomalies - Communicate issues clearly to internal stakeholders and clients when appropriate - Partner with Data Engineering to troubleshoot pipeline or ETL-related issues - Support testing and validation of new data sources, pipelines, and reporting enhancements Qualifications - Bachelor’s degree required Requirements - Experience reviewing, validating, and manipulating datasets - Strong attention to detail and data quality - Comfortable working with large datasets and operational reporting - Strong communication skills, especially around data issues and escalation Knowledge & Skills - Data quality and validation mindset - Analytical problem-solving - Process-oriented thinking - Strong organization and follow-through - Comfortable working in fast-paced, operational environments Compensation The current annual compensation range for this position is $55,000 - $75,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.